Lucent Technologies MDC 9000, MDW 9010, MDW 9000/9010 Troubleshooting, Symptom, Possible Solution

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Troubleshooting

If you have a problem with your cordless or wireless phone, you may be able to solve it by following procedures listed here.

Symptom

Possible Cause

 

Possible Solution

 

 

 

RANGE indicator appears

The handset is out of range

Move closer to the base or radio module.

on the handset display.

of the base or radio module.

 

 

 

 

 

No ring on an incoming

Out of range

 

Move closer to the base or radio module.

call, or the handset makes

Base antenna is not in the

Rotate the antenna to an upright position.

hissing sounds†, or the

upright position

 

 

handset beeps††.

 

 

System is programmed so

Reprogram extension. See Program-

 

 

the line does not ring at

ming Settings, p. 22, or your system

 

the extension.

 

manager.

 

Wrong handset placed in

Place the correct handset in the base for

 

the base†

 

at least 10 seconds.

Range for calls is lower

Environmental limitations

Relocate the base or radio module.

than expected.

Headset use is limiting the

Turn off or unplug any nearby equipment.

 

 

range†.

 

Eliminate any possible interfering devices

 

 

 

(e.g., microwaves).

 

 

 

Move closer to the base or radio module.

 

 

 

While walking and

You are out of range. Your

Move back towards the radio module and

talking, the handset

call has not been

 

re-establish the call. See Hold, p. 7.

beeps, RANGE appears

disconnected. It has been

 

on the display, and your

placed on hold.

 

 

calls seems to be

 

 

 

disconnected††.

 

 

 

STAT indicator appears

The handset is too far from

Move closer to the base, OR

on the handset display†.

the base for the display to

Press Status to update the display.

 

be updated automatically.

 

 

 

 

BATT indicator appears

The battery is not charged

Charge battery:

on the handset display.

sufficiently.

 

Replace the handset on base†.

 

 

 

Place the handset in the battery charger

 

 

 

and see that the Charge light is lit††.

 

 

 

After the On/Off button is

The battery pack is not

Insert the battery pack correctly into the

pressed, dial tone is not

inserted correctly in the

handset.

heard.

handset

 

 

 

The battery is not charged

Charge the battery.

 

sufficiently.

 

 

 

The handset is out of range

Move closer to the radio module.

 

of the radio module†.

 

 

There is electrical

 

Remove the interference or move the

 

interference.

 

handset to another location.

 

 

 

You can hear the party on

The Mute button was

If Mute appears in the display, press the

the other end, but they

pressed inadvertently††.

Mute button on the handset to turn off

cannot hear you.

 

 

the Mute feature (see p. 1).

 

 

 

 

† MDC 9000 cordless telephone only.

 

 

†† MDW 9000/9010 wireless telephone only.

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Contents Contents Page Your MDC 9000 or MDW 9000/9010 Telephone Line Status IndicatorsHandset Display TonesÊ Understanding Your TelephoneÊLine Button TypesÊ RingsÊTo turn Voice Announce off with your handset ÊUsing a Feature ButtonÊÊLine ButtonsÊ Ringing options should be used with cautionFeature Finder Calling If you want to ThenTimekeeping ÊHeadpieceÊ HeadsetsÊUsing HeadsetsÊ Answering Calls with a HeadsetÊConferenceÊ Call HandlingÊMaking & Answering CallsÊ ÊHoldÊÊLeaving MessagesÊ MessagingÊReceiving MessagesÊ ÊPosting MessagesÊ ÊSignaling & NotifyÊSee Programming Buttons & Settings, p Code MessageFeature Codes Using FeaturesÊFeature ButtonÊ To program a line button to be used as your Feature buttonÊAccount CodesÊ Often-Used FeaturesÊAuthorization CodesÊ To enter an account codeTo program on a button ÊAuto DialÊDial other extensions or groups Label a buttonÊCall WaitingÊ To cancel a Callback requestÊCallbackÊ Press the Hold buttonÊCoverageÊ ÊCamp-OnÊÊDirect Voice MailÊ ÊDo Not DisturbÊ ÊForward & Follow MeÊÊPagingÊ To use when a button is programmedÊLast Number DialÊ Turn the phone on and press any Icom or SA buttonÊPark & PickupÊ ÊPersonal Speed DialÊÊRecallÊ ÊPickupÊÊPrivacyÊ Press the labeled buttonSaved Number DialÊ To cancel a reminderRemindersÊ System Speed DialÊSymptom TroubleshootingPossible Solution Symptom Possible Cause Possible Solution ÊProgramming ButtonsÊ Programming Buttons & SettingsProgramming SettingsÊ Special CharactersÊProgramming Codes OFTEN-USED System Speed Dial Codes Paging Group/Page All CodeCancel from your phone

MDW 9000/9010, MDC 9000, MDW 9010 specifications

Lucent Technologies, known for its pioneering innovations in telecommunications, introduced a series of multiprotocol digital switches, namely the MDW 9010, MDC 9000, and MDW 9000/9010. These systems are designed to cater to the increasing demand for efficient voice and data transmission in both public and private networks.

The MDW 9010 is particularly noteworthy for its robust architecture, facilitating seamless integration across different communication protocols. As a digital switch, it supports various services including voice, data, and video, making it a versatile choice for modern telecommunications. One of its main features is the ability to handle high traffic volumes without sacrificing performance. This is critical in today’s fast-paced digital environment, where reliability and speed are paramount.

The MDC 9000, on the other hand, emphasizes management and control functionalities. It enables network operators to monitor and manage traffic efficiently, ensuring optimal performance and quick resolution of any issues. One of its standout characteristics is its user-friendly interface, which simplifies the process of network management. This feature is particularly beneficial for service providers looking to enhance customer satisfaction through improved service delivery.

The MDW 9000/9010 combination offers a hybrid solution that encapsulates the strengths of both models. It’s designed for flexibility, allowing network operators to scale up capacity as their needs evolve. The systems incorporate advanced technologies such as distributed processing and intelligent routing, which dramatically enhance service delivery. Moreover, the MDW series is equipped with fault tolerance capabilities, ensuring uninterrupted services even during hardware failures.

Integration of VoIP (Voice over Internet Protocol) technology is another significant feature of these systems. VoIP support allows for cost-effective voice communications over internet protocols, reducing operational costs while expanding service offerings. The adaptability of MDW and MDC systems makes them suitable for a variety of environments, from small businesses to large enterprises.

These switches also incorporate extensive security protocols, crucial for protecting sensitive data in telecommunications. Overall, the MDW 9010, MDC 9000, and MDW 9000/9010 represent a significant advancement in telecommunications technology, characterized by their scalability, reliability, and sophisticated management features. As the industry continues to evolve, these systems serve as a solid foundation for both current and future communication needs.
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