Lucent Technologies MDW 9010, MDC 9000, MDW 9000/9010 Feature Finder, Calling If you want to Then

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Feature Finder

This table shows where to look for information about performing specific telephone activities. Any features that do not have detailed instructions can be used by following the directions in Using Features (p. 10) or programmed by following the instructions in Programming Buttons & Settings (p. 22).

Calling

If you want to ...

Then

Dial numbers with the touch of a button.

See Auto Dial, p. 12.

 

 

Program codes for numbers you dial often.

See Personal Speed Dial, p. 17.

 

 

Quickly dial numbers your company has programmed.

See System Speed Dial, p. 19.

 

 

Make a voice-announced call to 1 or more co-workers.

Use an ICOM Voice or SA Voice button (Line

 

Button Types, p. 2) and see also Paging, p. 16.

 

 

Broadcast over the company’s loudspeaker system.

See Paging, p. 16.

 

 

Make and answer calls with no hands.

For information about a headset, see p. 6.

 

 

Automatically redial a number you dialed before.

See Last Number Dial, p. 16, and Saved

 

Number Dial, p. 19.

 

 

Connect to an extension or outside line when it’s

See Callback, p. 13.

free (phones with SA buttons only).

 

 

 

Enter an account code before or during a call.

See Account Codes, p. 11.

 

 

Know if someone is calling you when all your other

See Call Waiting, p. 13.

lines are in use.

 

 

 

Disconnect the call you’re on without hanging up.

See Recall, p. 18.

 

 

Set up a conference with as many as 4 others.

See Conference, p. 7.

 

 

Transfer a call.

See Transfer, p. 7, and Park & Pickup, p. 17.

 

 

Reach a voice mailbox without calling the person.

See Direct Voice Mail, p. 14.

 

 

Make a call from another extension, using your own

See Authorization Codes, p. 11.

calling privileges.

 

 

 

Put a call on hold.

See Hold, p. 7.

 

 

Customizing Your Phone

 

 

 

Program a feature on an unused line button.

See Programming Buttons & Settings, p. 22.

 

 

Adjust volume of the earpiece or ringer.

See p. 1.

 

 

Give your phone its own distinctive ring

See Rings, p. 2.

(MDW 9000/9010 only).

 

 

 

Delay or remove the ring from an outside, SA, or

See Rings, p. 2, and Coverage, p. 14.

ICOM line button.

 

 

 

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Contents Contents Page Line Status Indicators Your MDC 9000 or MDW 9000/9010 TelephoneHandset Display TonesÊ Understanding Your TelephoneÊLine Button TypesÊ RingsÊTo turn Voice Announce off with your handset ÊUsing a Feature ButtonÊÊLine ButtonsÊ Ringing options should be used with cautionFeature Finder Calling If you want to ThenTimekeeping ÊHeadpieceÊ HeadsetsÊUsing HeadsetsÊ Answering Calls with a HeadsetÊConferenceÊ Call HandlingÊMaking & Answering CallsÊ ÊHoldÊMessaging ÊLeaving MessagesÊÊReceiving MessagesÊ ÊPosting MessagesÊ ÊSignaling & NotifyÊSee Programming Buttons & Settings, p Code MessageFeature Codes Using FeaturesÊFeature ButtonÊ To program a line button to be used as your Feature buttonÊAccount CodesÊ Often-Used FeaturesÊAuthorization CodesÊ To enter an account codeTo program on a button ÊAuto DialÊDial other extensions or groups Label a buttonÊCall WaitingÊ To cancel a Callback requestÊCallbackÊ Press the Hold buttonÊCamp-OnÊ ÊCoverageÊÊDirect Voice MailÊ ÊDo Not DisturbÊ ÊForward & Follow MeÊÊPagingÊ To use when a button is programmedÊLast Number DialÊ Turn the phone on and press any Icom or SA buttonÊPark & PickupÊ ÊPersonal Speed DialÊÊRecallÊ ÊPickupÊÊPrivacyÊ Press the labeled buttonSaved Number DialÊ To cancel a reminderRemindersÊ System Speed DialÊTroubleshooting SymptomPossible Solution Symptom Possible Cause Possible Solution ÊProgramming ButtonsÊ Programming Buttons & SettingsProgramming SettingsÊ Special CharactersÊProgramming Codes OFTEN-USED System Speed Dial Codes Paging Group/Page All CodeCancel from your phone

MDW 9000/9010, MDC 9000, MDW 9010 specifications

Lucent Technologies, known for its pioneering innovations in telecommunications, introduced a series of multiprotocol digital switches, namely the MDW 9010, MDC 9000, and MDW 9000/9010. These systems are designed to cater to the increasing demand for efficient voice and data transmission in both public and private networks.

The MDW 9010 is particularly noteworthy for its robust architecture, facilitating seamless integration across different communication protocols. As a digital switch, it supports various services including voice, data, and video, making it a versatile choice for modern telecommunications. One of its main features is the ability to handle high traffic volumes without sacrificing performance. This is critical in today’s fast-paced digital environment, where reliability and speed are paramount.

The MDC 9000, on the other hand, emphasizes management and control functionalities. It enables network operators to monitor and manage traffic efficiently, ensuring optimal performance and quick resolution of any issues. One of its standout characteristics is its user-friendly interface, which simplifies the process of network management. This feature is particularly beneficial for service providers looking to enhance customer satisfaction through improved service delivery.

The MDW 9000/9010 combination offers a hybrid solution that encapsulates the strengths of both models. It’s designed for flexibility, allowing network operators to scale up capacity as their needs evolve. The systems incorporate advanced technologies such as distributed processing and intelligent routing, which dramatically enhance service delivery. Moreover, the MDW series is equipped with fault tolerance capabilities, ensuring uninterrupted services even during hardware failures.

Integration of VoIP (Voice over Internet Protocol) technology is another significant feature of these systems. VoIP support allows for cost-effective voice communications over internet protocols, reducing operational costs while expanding service offerings. The adaptability of MDW and MDC systems makes them suitable for a variety of environments, from small businesses to large enterprises.

These switches also incorporate extensive security protocols, crucial for protecting sensitive data in telecommunications. Overall, the MDW 9010, MDC 9000, and MDW 9000/9010 represent a significant advancement in telecommunications technology, characterized by their scalability, reliability, and sophisticated management features. As the industry continues to evolve, these systems serve as a solid foundation for both current and future communication needs.
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