Lucent Technologies MDC 9000, MDW 9010, MDW 9000/9010 manual Timekeeping

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Feature Finder

Covering Calls

If you want to ...

Then

Have a co-worker answer your calls.

See Coverage, p. 14,

Answer all of a co-worker’s calls from your telephone.

and Line Button Types, p. 2.

Stop your calls from being covered by others.

 

 

 

Stop your outside calls from going to your company’s

See Coverage, p. 14.

voice mail system (or send calls to voice mail).

 

 

 

Forward your calls to another telephone.

See Forward & Follow Me, p. 15.

Answer your calls from another extension.

 

 

 

Answer a call ringing at a co-worker’s extension.

See Pickup, p. 18.

Answer a call on a line that’s not on your phone.

 

 

 

Put a call on hold at a busy extension until your

If your phone system doesn’t have voice mail,

co-worker is ready for it or complete a transfer to an

see Camp-On,p. 14.

extension that doesn’t answer.

 

 

 

Hold a call when you’re trying to transfer it and your

See Park & Pickup, p. 17.

co-worker doesn’t answer; page your co-worker while

 

the call waits.

 

 

 

Messaging

 

 

 

Let a co-worker know you called.

See Messaging, pp. 8–9.

Find out if you have a voice mail message, fax, or

 

other message.

 

Signal a co-worker to contact you.

 

Choose a message to leave for co-workers who have

 

display phones.

 

 

 

Reach a voice mailbox without calling the person.

See Direct Voice Mail, p. 14.

 

 

Privacy

Prevent interruptions by blocking calls to your phone.

See Do Not Disturb, p. 15.

 

 

Prevent co-workers from joining your calls.

See Privacy, p. 18.

 

 

Timekeeping

 

 

 

Remind yourself of appointments.

See Reminders, p. 19.

 

 

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Contents Contents Page Your MDC 9000 or MDW 9000/9010 Telephone Line Status IndicatorsHandset Display RingsÊ Understanding Your TelephoneÊLine Button TypesÊ TonesÊRinging options should be used with caution ÊUsing a Feature ButtonÊÊLine ButtonsÊ To turn Voice Announce off with your handsetCalling If you want to Then Feature FinderTimekeeping Answering Calls with a Headset HeadsetsÊUsing HeadsetsÊ ÊHeadpieceÊÊHoldÊ Call HandlingÊMaking & Answering CallsÊ ÊConferenceÊÊLeaving MessagesÊ MessagingÊReceiving MessagesÊ Code Message ÊSignaling & NotifyÊSee Programming Buttons & Settings, p ÊPosting MessagesÊTo program a line button to be used as your Feature button Using FeaturesÊFeature ButtonÊ Feature CodesTo enter an account code Often-Used FeaturesÊAuthorization CodesÊ ÊAccount CodesÊLabel a button ÊAuto DialÊDial other extensions or groups To program on a buttonPress the Hold button To cancel a Callback requestÊCallbackÊ ÊCall WaitingÊÊCoverageÊ ÊCamp-OnÊÊDirect Voice MailÊ ÊForward & Follow MeÊ ÊDo Not DisturbÊTurn the phone on and press any Icom or SA button To use when a button is programmedÊLast Number DialÊ ÊPagingÊÊPersonal Speed DialÊ ÊPark & PickupÊPress the labeled button ÊPickupÊÊPrivacyÊ ÊRecallÊSystem Speed DialÊ To cancel a reminderRemindersÊ Saved Number DialÊSymptom TroubleshootingPossible Solution Symptom Possible Cause Possible Solution Special CharactersÊ Programming Buttons & SettingsProgramming SettingsÊ ÊProgramming ButtonsÊProgramming Codes OFTEN-USED System Speed Dial Codes Code Paging Group/Page AllCancel from your phone

MDW 9000/9010, MDC 9000, MDW 9010 specifications

Lucent Technologies, known for its pioneering innovations in telecommunications, introduced a series of multiprotocol digital switches, namely the MDW 9010, MDC 9000, and MDW 9000/9010. These systems are designed to cater to the increasing demand for efficient voice and data transmission in both public and private networks.

The MDW 9010 is particularly noteworthy for its robust architecture, facilitating seamless integration across different communication protocols. As a digital switch, it supports various services including voice, data, and video, making it a versatile choice for modern telecommunications. One of its main features is the ability to handle high traffic volumes without sacrificing performance. This is critical in today’s fast-paced digital environment, where reliability and speed are paramount.

The MDC 9000, on the other hand, emphasizes management and control functionalities. It enables network operators to monitor and manage traffic efficiently, ensuring optimal performance and quick resolution of any issues. One of its standout characteristics is its user-friendly interface, which simplifies the process of network management. This feature is particularly beneficial for service providers looking to enhance customer satisfaction through improved service delivery.

The MDW 9000/9010 combination offers a hybrid solution that encapsulates the strengths of both models. It’s designed for flexibility, allowing network operators to scale up capacity as their needs evolve. The systems incorporate advanced technologies such as distributed processing and intelligent routing, which dramatically enhance service delivery. Moreover, the MDW series is equipped with fault tolerance capabilities, ensuring uninterrupted services even during hardware failures.

Integration of VoIP (Voice over Internet Protocol) technology is another significant feature of these systems. VoIP support allows for cost-effective voice communications over internet protocols, reducing operational costs while expanding service offerings. The adaptability of MDW and MDC systems makes them suitable for a variety of environments, from small businesses to large enterprises.

These switches also incorporate extensive security protocols, crucial for protecting sensitive data in telecommunications. Overall, the MDW 9010, MDC 9000, and MDW 9000/9010 represent a significant advancement in telecommunications technology, characterized by their scalability, reliability, and sophisticated management features. As the industry continues to evolve, these systems serve as a solid foundation for both current and future communication needs.
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