Lucent Technologies MDW 9000/9010, MDW 9010, MDC 9000 manual ÊDo Not DisturbÊ, ÊForward & Follow MeÊ

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Often-Used Features

ÊDo Not DisturbÊ

Must be programmed on a button. To program:

See Programming Buttons & Settings, p. 22.

This feature prevents calls from ringing at your extension, although outside calls still flash at line buttons. If you have coverage, your calls are covered. If you have a programmed Posted Messages button (p. 9), inside callers with display phones see Do Not Disturb when they attempt to call you. Otherwise, they hear a busy signal. A system operator or the person providing individual coverage for you can still call you. Callback calls and returning transfers ring at your phone.

To use:

Press the programmed button to turn on or off.

ÊForward & Follow MeÊ

To program:

See Programming Buttons & Settings, p. 22.

Forward and Follow Me both send your calls to another phone, either when you are busy and need your calls covered or when you are not working at your own desk. Turn either off from your extension or the one you are visiting.

•If you want your calls handled at another extension or at an outside number, turn on Forward from your extension.

•If you are working away from your own phone, turn on Follow Me at the phone where you are.

If Delayed Call Forwarding is turned on through centralized telephone programming, calls ring at the forwarding extension for the programmed number of rings (0–9) before being forwarded. To change the Delayed Call Forwarding setting, contact your system manager.

To forward calls to another extension:

1.Turn the phone on and press the button you have programmed, OR

Press # or the programmed Feature button and dial 33.

2.Dial the extension.

To forward calls to an outside number (if enabled):

1.Turn the phone on and press the button you have programmed, OR

Press # or the programmed Feature button and dial 33.

2.Dial the dial-out code, outside number, and #.

To set up Follow Me and receive calls at another extension:

1.Turn the phone on, press # or the programmed Feature button, and dial 34.

2.Dial your extension.

To cancel Forward and Follow Me, turn phone on and:

•To cancel forwarding or following of your own calls: at your extension, press # or the programmed Feature button, dial 33 and your extension.

•To cancel all extensions forwarded or followed to yours: at your extension, press # or the programmed Feature button, dial ✻34✻.

•To cancel one extension forwarded or followed to yours: at your extension, press # or the programmed Feature button, dial ✻34 and that extension.

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Contents Contents Page Handset Display Line Status IndicatorsYour MDC 9000 or MDW 9000/9010 Telephone ÊLine Button TypesÊ Understanding Your TelephoneTonesÊ RingsÊÊLine ButtonsÊ ÊUsing a Feature ButtonÊTo turn Voice Announce off with your handset Ringing options should be used with cautionCalling If you want to Then Feature FinderTimekeeping ÊUsing HeadsetsÊ HeadsetsÊHeadpieceÊ Answering Calls with a HeadsetÊMaking & Answering CallsÊ Call HandlingÊConferenceÊ ÊHoldÊÊReceiving MessagesÊ MessagingÊLeaving MessagesÊ See Programming Buttons & Settings, p ÊSignaling & NotifyÊÊPosting MessagesÊ Code MessageÊFeature ButtonÊ Using FeaturesFeature Codes To program a line button to be used as your Feature buttonÊAuthorization CodesÊ Often-Used FeaturesÊAccount CodesÊ To enter an account codeDial other extensions or groups ÊAuto DialÊTo program on a button Label a buttonÊCallbackÊ To cancel a Callback requestÊCall WaitingÊ Press the Hold buttonÊDirect Voice MailÊ ÊCamp-OnÊÊCoverageÊ ÊForward & Follow MeÊ ÊDo Not DisturbÊÊLast Number DialÊ To use when a button is programmedÊPagingÊ Turn the phone on and press any Icom or SA buttonÊPersonal Speed DialÊ ÊPark & PickupÊÊPrivacyÊ ÊPickupÊÊRecallÊ Press the labeled buttonRemindersÊ To cancel a reminderSaved Number DialÊ System Speed DialÊPossible Solution TroubleshootingSymptom Symptom Possible Cause Possible Solution Programming SettingsÊ Programming Buttons & SettingsÊProgramming ButtonsÊ Special CharactersÊProgramming Codes OFTEN-USED System Speed Dial Codes Code Paging Group/Page AllCancel from your phone

MDW 9000/9010, MDC 9000, MDW 9010 specifications

Lucent Technologies, known for its pioneering innovations in telecommunications, introduced a series of multiprotocol digital switches, namely the MDW 9010, MDC 9000, and MDW 9000/9010. These systems are designed to cater to the increasing demand for efficient voice and data transmission in both public and private networks.

The MDW 9010 is particularly noteworthy for its robust architecture, facilitating seamless integration across different communication protocols. As a digital switch, it supports various services including voice, data, and video, making it a versatile choice for modern telecommunications. One of its main features is the ability to handle high traffic volumes without sacrificing performance. This is critical in today’s fast-paced digital environment, where reliability and speed are paramount.

The MDC 9000, on the other hand, emphasizes management and control functionalities. It enables network operators to monitor and manage traffic efficiently, ensuring optimal performance and quick resolution of any issues. One of its standout characteristics is its user-friendly interface, which simplifies the process of network management. This feature is particularly beneficial for service providers looking to enhance customer satisfaction through improved service delivery.

The MDW 9000/9010 combination offers a hybrid solution that encapsulates the strengths of both models. It’s designed for flexibility, allowing network operators to scale up capacity as their needs evolve. The systems incorporate advanced technologies such as distributed processing and intelligent routing, which dramatically enhance service delivery. Moreover, the MDW series is equipped with fault tolerance capabilities, ensuring uninterrupted services even during hardware failures.

Integration of VoIP (Voice over Internet Protocol) technology is another significant feature of these systems. VoIP support allows for cost-effective voice communications over internet protocols, reducing operational costs while expanding service offerings. The adaptability of MDW and MDC systems makes them suitable for a variety of environments, from small businesses to large enterprises.

These switches also incorporate extensive security protocols, crucial for protecting sensitive data in telecommunications. Overall, the MDW 9010, MDC 9000, and MDW 9000/9010 represent a significant advancement in telecommunications technology, characterized by their scalability, reliability, and sophisticated management features. As the industry continues to evolve, these systems serve as a solid foundation for both current and future communication needs.
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