Lantronix LPS1-T, MPS100, LPS1-2 manual Printing Problems, PostScript Problems

Page 47

Troubleshooting

Printing Problems

B.5 Printing Problems

 

Table B-6:General Printing Problems

 

 

Area to Check

Explanation

 

 

 

 

Physical connections

To test a non-PostScript printer, use the Test Port MPS Count

 

100 command. This command will send 100 lines of test data out

 

the parallel port so you can see if the printer is receiving data.

Service characteristics

Use the Show Service Local Characteristics command from the

 

MPS Local> prompt to see if the desired service is available and to

 

verify that the appropriate protocols are enabled on the service.

The IP address

The IP address must be unique on the network. Many problems

 

can occur when there are duplicate IP addresses.

Queue Status and Port

Use the Monitor Queue command to ensure queue entries appear

counters

in the job list.

 

Use the Monitor Port 1 Counters command to verify that the

 

counter is incrementing with each job. If it is not, verify the

 

connection between the MPS and the printer.

 

 

B.5.1 PostScript Problems

PostScript printers will silently abort jobs if they detect an error.

Table B-7:PostScript Troubleshooting

Area to Check

Explanation

 

 

 

 

The MPS is communicating

To test a PostScript printer, use the Test Port 1 PostScript

with the printer

Count 2 command. This command will send 2 pages of

 

PostScript data out the parallel port. Watch the indicators on the

 

printer to verify that the MPS is communicating with the

 

printer.

 

If the printer is capable of bidirectional communication, use the

 

Test Service MPS_xxxxxx_PS PostScript Count 5 command.

 

This will transfer data both to and from the printer.

 

Autoselection must be disabled and the printer must be

 

configured as a PostScript printer for this test to succeed.

The printer is configured to

If special characters or bitmaps are not printing correctly, the

use 8-bit characters

printer may be incorrectly configured to use 7-bit characters.

 

 

B-5

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Contents For the MPS100, LPS1-T and LPS1-2 Micro Print Servers MPS/LPS Installation GuidePage Part Number Rev. B Page Contents LAT Configuration Specifications Page Introduction How to Use This ManualAppendix F, Frequently-used Commands MPS/LPS Product Description InstallationInstalling the MPS Installation Installing the MPS Page EZWebCon Configuration MethodsIncoming Logins Getting StartedMPSxxxxxxPS LPSxxxxxxPS ServicesMPSxxxxxxTEXT LPSxxxxxxTEXT MPSxxxxxxPCL LPSxxxxxxPCLUsing a Directed Ping Packet TCP/IP ConfigurationSetting the IP Address Using EZWebCon# arp -s 192.0.1.228 00-80-a3-xx-xx-xx % ping LPR Printing Using a BOOTP, DHCP, or Rarp ReplyUsing the Command Line Interface LPR on Windows NT 3.5.1 and later TCP/IP Configuration LPR Printing LPR Printing TCP/IP Configuration LPR on Unix Hosts LPR on Windows 95/988Creating Spooling Directory LPR on AIX HostsPrinters and Plotters window, choose Printers/Plotters LPR on HP HostsLPR on SCO Unix Hosts 11Configuring Remote PrinterRtel Functionality Area to Check Explanation Unix Host TroubleshootingObtain an NDS License NetWare ConfigurationNdps Printing NDS Print Queues Configure your MPS NetWare Administrator Quick Setup Print QueuesPconsole Print Queues From the Menu Bar, select Tools Print Services Quick SetupUse the Show Protocols NetWare Access command. By NetWare Host TroubleshootingCode Meaning Remedy Page Printing Directly to a Port LAT Configuration4Translating LAT Error Codes LAT Host TroubleshootingAppleTalk Zones AppleTalk ConfigurationMacintosh Services BitronicsAppleTalk Host Troubleshooting Host Configuration DLC Configuration for LAN ManagerDLC Configuration MPS ConfigurationSelect Job-based Full Contact Information Problem Report ProcedureContact Information Page Power-up Troubleshooting TroubleshootingMPS Problem/Message Error RemedyInit Noboot command was Dhcp TroubleshootingRarp Troubleshooting Bootp TroubleshootingPostScript Problems Printing ProblemsBitmap Graphics Entering Commands at the Boot PromptFlash Set Bootp Enabled, DisabledSet Dhcp Enabled, Disabled Flush NVRSet Loadhost ipaddress Set Rarp Enabled, DisabledSet Hardware Set IPAddress ipaddressPinouts Ethernet ConnectorParallel Connectors Page Via FTP Updating SoftwareObtaining Software Via the WebReloading Sequence Reloading SoftwareNetWare MOP Troubleshooting Flash ROM UpdatesTftp Environmental Limitations Power Supply CordTemperature Max temp. change/hr 20 C 36 F AltitudeRelative Humidity Conventions Frequently-used CommandsServer Commands Define Server Rarp EN/DIS Define Server Privileged PasswordDefine Service Appletalk EN/DIS Define Server Netware LoadhostNoboot Define Service DLC EN/DISDefine Service CancelPort Commands Define Port 1 Flow CTS Define Port 1 Bitronics EN/DISDefine Port 1 Dsrlogout EN/DIS Define Port 1 Dtrwait EN/DISMpsmps Protocol CommandsDefine Proto EN/DIS Define Proto IP EN/DISEncapsulation Etherii Ware AccessDefine Proto Native NetwareWarranty Statement Page Declaration of Conformity Page Index SymbolsMOP Pconsole FTP D-1
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