Lennox Hearth PB42 manual Calling Product Support

Page 31

Calling Product Support

To talk to an Intermec Product Support representative in North

America or Canada, call:

1-800-755-5505

Outside the U.S.A. and Canada, go to www.intermec.com and click Contact to find your local Intermec representative.

Before you call Intermec Product Support, make sure you have the following information ready:

•Serial number

•Firmware version

•Bluetooth or Serial port settings

You can find all of the information listed above on the configuration test page. For help printing a test label, see “Printing a Configuration Test Page” on page 23.

PB42 Portable Receipt Printer User’s Guide

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Contents
Users Guide PB42 Portable Receipt Printer User’s Guide Version Number Date Description of Change Document Change RecordPB42 Portable Receipt Printer User’s Guide Contents Specifications Accessories for the PB42 Global Services and Support Safety IconsBefore You Begin Description ServiceChoose this option Related Documents Who Should Read This Document?To download documents PB42 Portable Receipt Printer User’s Guide Identifying the Parts of the Printer Learning About the PB42 Portable Receipt PrinterWhat’s New? Understanding the Control Panel Understanding How to Use the PB42 ButtonsButton Function Light Understanding the PB42 LightsState Description Sound Occurs When Understanding the Printer SoundsUnderstanding the Printer Sounds Light State DescriptionInstalling the Batteries Using the BatteriesTo install the batteries Batteries Battery cover To charge the batteries inside the PB42 Charging the BatteriesAC outlet AC power cord Power Loading Media Extending Battery LifeMedia Specifications for the PB42 Specification DimensionsTo load media Media supports To print the configuration test Printing a Configuration Test00A0960AF16F Establishing Communications With a Host Configuring the PB42Setting Up Serial Communications Setting Up Bluetooth CommunicationsTo set up Bluetooth communications Parameter Default Setting Serial Port Settings on the PB42To connect the PB42 to a PC To cancel a print job Cancelling a Print JobTo load new firmware Upgrading the Printer FirmwareSetting Select This Value TroubleshootingCalling Product Support Possible Solution Printer Problems and Possible SolutionsPrinter Problems and Possible Solutions ProblemPrinter Problems and Possible Solutions Cold Booting the PB42 To cold boot the PB42 Cleaning the PrinterPrinter Part Cleaning Method Cleaning Interval Cleaning the PB42Power Specifications SpecificationsLabel and Printing Specifications Physical DimensionsSetting Default Value Factory Default SettingsAC4 Quad Charger Model AC4 Accessories for the PB42PB42 DC Power Cable P/N Page 074573-003
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