Lennox Hearth PB42 manual Printer Problems and Possible Solutions

Printer Problems and Possible Solutions (continued)

Problem

The radio light is not on.

The blue light is blinking.

The printer is not printing with a Bluetooth connection.

The printer is not communicating properly.

Possible Solution

•Press the radio button to turn the radio on.

•Remove the batteries and connect a power adapter. For help, see “Charging the Batteries” on page 18.

•Make sure media is loaded and the media cover is closed. For help, see “Loading Media” on page 20.

•Remove the batteries and connect a power adapter. For help, see “Charging the Batteries” on page 18.

•Make sure the radio light is blinking and that the blue light is on solid.

•Re-establish a Bluetooth connection with the handheld computer. For help, see your CK60 or 700 user’s manual.

•Make sure the handheld computer can print to a known good printer.

•Print a configuration test page to make sure that the handheld computer discovered your printer.

•Some printing and configuration programs may leave the printer in a different mode than printing mode. Please cold boot your printer to make sure the default printing mode is selected. For help, see “Cold Booting the PB42” on page 34.

•Make sure media is loaded and the media cover is closed. For help, see “Loading Media” on page 20.

•Make sure the radio is turned on.

•Check the baud rate.

PB42 Portable Receipt Printer User’s Guide 33