2 – Installation 9
2Installation
Registration
To get technical support and software updates, you must register your GTA firewall.
1)To register, go to www.gta.com. Click on SUPPORT and then the SUPPORT CENTER link to visit https://gta.com/support/center/login/.
2)If you do not have an online support account, click on the CREATE AN ACCOUNT NOW link and enter your information. Once you have completed the form, click the SUBMIT button to save the profile.
3)Enter your user ID and password on the login page. Click on the REGISTER A PRODUCT link. Enter your serial number and installa- tion code, then click the SUBMIT button. Write down the activation code and store it with your serial number and installation code records. To view your registered products, click the VIEW YOUR
link.
In addition to qualifying you for installation support, your product regis- tration will allow GTA to inform you about software updates and special offers.
Note
If you cannot retrieve your activation code, or a code does not appear under VIEW YOUR REGISTERED PRODUCTS, please email support with a brief description of your problem in the body of the email. Include the product serial number and your online support account’s user ID in the message subject.
Getting Your Activation Code
All commercial GTA firewalls use an activation code to protect system software. Optional features require separate feature activation codes. Serial numbers and installation codes are included with the packaging and are also available under VIEW REGISTERED PRODUCTS on the GTA Support site, http://www.gta.com/support/center/login/;
Note
GNAT Box System Software may be copied for backup purposes.