Global Technology Associates GBWA200501-01 manual Installation of the USB Key Block

42 GB-Ware Firewall Product Guide

Installation of the USB Key Block

3.Enter the GB-Ware serial number and activation code in the Basic Configuration then Features section of the GB-Ware web interface or wizard.

Note

If the hardware key block is not recognized once you have booted the system, and the serial number and activation code are both entered correctly, make sure that your firewall’s USB port is active and functional according to your hardware’s BIOS. These settings may be checked during the boot process before operating system software is loaded.

Refer to your system’s hardware guide for specific instructions.

7.Why is my system booting up in unregistered mode instead of going to the Setup Wizard?

Check your serial number and activation code. If both of these numbers are correct, it may mean that the hardware key block is not being recognized by your system. See #6, above, for more information.

8. I selected the video console, but now I would like to use the serial interface.

Always back up your configuration before uploading a new runtime or rein- stalling the operating system.

To switch from the video console interface to the serial console interface, access the system on the Web interface and use the Upload Runtime feature to install the SIO (“serial interface only”) version from the installation CD.

Optionally, re-install the operating system using the steps outlined in the manual for selecting the SIO version. After loading the SIO runtime, upload the backup configuration to the firewall.

9. My computer is not booting from the installation CD.

Make sure you are using the GB-Ware installation CD, that the boot sequence is set properly, and that you are using an IDE CD-ROM.

10. My system does not see the USB Compact Flash card.

Make sure you are using a GTA-certified Compact Flash card and that the USB Compact Flash card reader is properly connected to your PC.