4 – Troubleshooting 45
1.If you have more than one CD-ROM drive installed, either discon- nect the additional CD-ROM drives and retry, or verify that the installation CD-ROM drive is detected first in the boot sequence, before other CD-ROM drives in the IDE controller ports.
2.Connect a different CD-ROM drive and retry.
3.Try installing GB-Ware into a different hardware system.
16.My system did not auto-detect the Compact Flash.
Use these troubleshooting steps:
1.If the Compact Flash module was not auto-detected, make sure that the card is fully seated in the adapter board.
2.Enter the system BIOS of the target system for GB-Ware. Once in the BIOS, load the setup defaults and/or the BIOS defaults. Locate and run IDE auto-detection. The Compact Flash module should be auto-detected on the primary IDE controller port. Select SAVE.
4.If you have an older system (e.g. Compaq Pentium II 450 686T3 and Desk Pro EN), try setting the PIO mode to 0, then retry auto- detect.
17.When I boot GB-Ware, GB-Ware hangs after the memory slice default number displays. (You may also hear a beeping sound coming from the firewall or serial console computer.)
Enter the firewall’s BIOS. Load the setup defaults and/or the BIOS defaults. Disable logical block access (LBA) in the BIOS, if the option is available. LBA may also be referred to as “logical” or “logical block,” or it may be indicated with an option to change to CHS (cylinders/heads/sectors).
Note
For more troubleshooting suggestions, see the GNAT Box System
Software User's Guide.
18.When I boot GB-Ware, I receive the error message “rl0: Couldn’t map ports/ memory”.
Enter the firewall’s BIOS. Disable plug-and-play. Reboot. If the error message still appears, enter the BIOS again and load the setup defaults and/or the BIOS defaults.
