Global Technology Associates GBWA200501-01 manual

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4 – Troubleshooting 53

Note

If your NIC is not listed, it’s possible that you are upgrading from an older version in which that NIC was supported. Please contact support with any questions. If you are placing the configuration on new hardware with different NICs, you will need to select your cards.

10)Save the configuration to the firewall by clicking on the SAVE ALL button on the tool bar or by selecting File then Save All. This will save the entire configuration and any changes you have made to the GB-Ware firewall.

Note

If your firewall’s logical network differs from the previous network that you used to access the firewall, you may not be able to access the firewall until you alter your computer’s network settings to join the firewall’s new logical network.

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Contents GB-Ware Tel +1.407.380.0220 Contents Troubleshooting Features About GTA FirewallsAbout GB-Ware Optional Features Additional Software ProductsAdditional Options for 10-User Version Hardware Specifications Software SpecificationsSystem Requirements Optional Components Memory RecommendationsPPP Hardware Support Options SupportUpgrades About This GuideDocumentation Conventions Mailing List Additional DocumentationGetting Your Activation Code RegistrationRequirements Installing GB-Ware on PC HardwareSetup for GB-Ware Installation Setting the Boot SequenceInstalling the Compact Flash Card Reader or IDE Adapter Using GB-Ware’s Gnat Box Installer Selecting a GB-Ware Runtime Selecting an Installation Disk Installing the Runtime Attaching the Hardware Key Block Completing InstallationInstallation GB-Ware Firewall Product Guide Setting the Boot Sequence Selecting a User InterfaceLoading the Correct Memory Slice Partition Physically Connecting Your GB-Ware Firewall Making a Temporary Peer Network Connection If using the web user interface, you will needGB-Ware Firewall Product Guide Making a Video Connection Making a Serial ConnectionBrowser Compatibility Configuring Your FirewallConfiguration Using a Web Browser On the Network Information section Entering Your Network InformationEntering a Network Configuration Using a Browser Accessing the Firewall Re-configuring Your ComputerConfiguration Using GBAdmin GBAdmin Network Information Window Configuration Using the Serial Console Hardware Configuration Using the Video ConsoleVideo Console Navigation Using the Setup WizardSetup Wizard Run DHCP? Quantity of Addresses Network Class IP Address Range Accessing Your GTA Firewall GB-Ware Firewall Product Guide Frequently Asked Questions FAQ Troubleshooting BasicsWhy cant I see or ping the protected network interface? Hardware Key Block Settings Installation of the USB Key Block Power on the firewall. The following words will display Use these troubleshooting steps My system did not auto-detect the Compact Flash GB-Ware Firewall Product Guide Appendix Installing the Compact Flash CardInstalling the Compact Flash IDE Adapter Assembling the Compact Flash IDE AdapterLocating IDE Controller Ports Mounting the Compact Flash Card Connecting the IDE Cable Connecting the Power SupplyMoving an Old Configuration to GB-Ware Merging Configurations Using GBAdmin FileMerge the GB360.GBcfg using GBAdmin Page GB-Ware Firewall Product Guide Index SymbolsSPP