Global Technology Associates GBWA200501-01 manual Tel +1.407.380.0220

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Copyright

© 1996-2004, Global Technology Associates, Incorporated (GTA). All rights reserved.

Except as permitted under copyright law, no part of this manual may be reproduced or distributed in any form or by any means without the prior permission of Global Technology Associates, Incorporated.

Technical Support

GTA includes 30 days “up and running” installation support from the date of purchase. See GTA’s web site for more information. GTA’s direct customers in the USA should call or email GTA using the telephone and email address below. International customers should contact a local GTA authorized channel partner.

Tel:

+1.407.380.0220

Email:

support@gta.com

Disclaimer

Neither GTA, nor its distributors and dealers, make any warranties or representations, either expressed or implied, as to the software and documentation, including without limitation, the condition of software and implied warranties of its merchantability or fitness for a particular purpose. GTA shall not be liable for any lost profits or for any direct, indirect, incidental, consequential or other damages suffered by licensee or others resulting from the use of the program or arising out of any breach of warranty. GTA further reserves the right to make changes to the specifications of the program and contents of the manual without obligation to notify any person or organization of such changes.

Mention of third-party products is for informational purposes only and constitutes neither an endorsement nor a recom- mendation for their use. GTA assumes no responsibility with regard to the performance or use of these products.

Every effort has been made to ensure that the information in this manual is accurate. GTA is not responsible for printing or clerical errors.

Trademarks & Copyrights

GNAT Box, GB-Commander and Surf Sentinel are registered trademarks of Global Technology Associates, Incorporated. RoBoX, GB-Ware and Firewall Control Center are trademarks of Global Technology Associates, Incorporated. Global Technology Associates and GTA are registered service marks of Global Technology Associates, Incorporated.

Microsoft, Internet Explorer, Microsoft SQL and Windows are either trademarks or registered trademarks of Microsoft Corporation in the United States and/or other countries.

Adobe and Adobe Acrobat Reader are either registered trademarks or trademarks of Adobe Systems Incorporated in the United States and/or other countries.

UNIX is a registered trademark of The Open Group. Linux is a registered trademark of Linus Torvalds.

BIND is a trademark of the Internet Systems Consortium, Incorporated and University of California, Berkeley. WELF and WebTrends are trademarks of NetIQ.

Sun, Sun Microsystems, Solaris and Java are trademarks or registered trademarks of Sun Microsystems, Inc. in the United States and other countries.

Java software may include software licensed from RSA Security, Inc.

Some products contain software licensed from IBM are available at http://oss.software.ibm.com/icu4j/. SurfControl is a registered trademark of SurfControl plc. Some products contain technology

All other products are trademarks of their respective companies.

Global Technology Associates, Inc.

3505 Lake Lynda Drive, Suite 109 • Orlando, FL 32817 USA

Tel: +1.407.380.0220 • Fax: +1.407.380.6080 • Web: http://www.gta.com • Email: info@gta.com

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Contents GB-Ware Tel +1.407.380.0220 Contents Troubleshooting About GB-Ware FeaturesAbout GTA Firewalls Additional Options for 10-User Version Optional FeaturesAdditional Software Products Software Specifications Hardware SpecificationsSystem Requirements PPP Hardware Optional ComponentsMemory Recommendations Support Support OptionsDocumentation Conventions UpgradesAbout This Guide Additional Documentation Mailing ListRegistration Getting Your Activation CodeInstalling GB-Ware on PC Hardware RequirementsInstalling the Compact Flash Card Reader or IDE Adapter Setup for GB-Ware InstallationSetting the Boot Sequence Using GB-Ware’s Gnat Box Installer Selecting a GB-Ware Runtime Selecting an Installation Disk Installing the Runtime Completing Installation Attaching the Hardware Key BlockInstallation GB-Ware Firewall Product Guide Loading the Correct Memory Slice Partition Setting the Boot SequenceSelecting a User Interface Physically Connecting Your GB-Ware Firewall If using the web user interface, you will need Making a Temporary Peer Network ConnectionGB-Ware Firewall Product Guide Making a Serial Connection Making a Video ConnectionConfiguring Your Firewall Browser CompatibilityConfiguration Using a Web Browser Entering Your Network Information On the Network Information sectionEntering a Network Configuration Using a Browser Re-configuring Your Computer Accessing the FirewallConfiguration Using GBAdmin GBAdmin Network Information Window Configuration Using the Serial Console Configuration Using the Video Console HardwareUsing the Setup Wizard Video Console NavigationSetup Wizard Run DHCP? Quantity of Addresses Network Class IP Address Range Accessing Your GTA Firewall GB-Ware Firewall Product Guide Troubleshooting Basics Frequently Asked Questions FAQWhy cant I see or ping the protected network interface? Hardware Key Block Settings Installation of the USB Key Block Power on the firewall. The following words will display Use these troubleshooting steps My system did not auto-detect the Compact Flash GB-Ware Firewall Product Guide Installing the Compact Flash Card AppendixLocating IDE Controller Ports Installing the Compact Flash IDE AdapterAssembling the Compact Flash IDE Adapter Mounting the Compact Flash Card Moving an Old Configuration to GB-Ware Connecting the IDE CableConnecting the Power Supply Merging Configurations Using GBAdmin FileMerge the GB360.GBcfg using GBAdmin Page GB-Ware Firewall Product Guide Symbols IndexSPP