Global Technology Associates GBWA200501-01 manual Troubleshooting

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GB-Ware Firewall Product Guide

Re-conﬁguring Your Computer	28
Accessing the Firewall	28
Conﬁguration Using GBAdmin	29
Entering Your Network Information	30
Re-conﬁguring Your Computer	31
Accessing the Firewall	31
Conﬁguration Using the Serial Console	31
Conﬁguration Using the Video Console	32
Video Console Navigation	33
Using the Setup Wizard	33
Accessing Your GTA Firewall	37
4 TROUBLESHOOTING	39
Troubleshooting Basics	39
Frequently Asked Questions (FAQ)	39
APPENDIX	47
Installing the Compact Flash Card	47
Requirements	47
Assembling the Compact Flash IDE Adapter	48
Installing the Compact Flash IDE Adapter	48
Locating IDE Controller Ports	48
Mounting the Compact Flash Card	49
Connecting the IDE Cable	50
Connecting the Power Supply	50
Moving an Old Conﬁguration to GB-Ware	50
Merging Conﬁgurations Using GBAdmin	51
INDEX	55

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Contents GB-Ware Tel +1.407.380.0220 Contents Troubleshooting About GTA Firewalls FeaturesAbout GB-Ware Additional Software Products Optional FeaturesAdditional Options for 10-User Version Software Specifications Hardware SpecificationsSystem Requirements Memory Recommendations Optional ComponentsPPP Hardware Support Support OptionsAbout This Guide UpgradesDocumentation Conventions Additional Documentation Mailing ListRegistration Getting Your Activation CodeInstalling GB-Ware on PC Hardware RequirementsSetting the Boot Sequence Setup for GB-Ware InstallationInstalling the Compact Flash Card Reader or IDE Adapter Using GB-Ware’s Gnat Box Installer Selecting a GB-Ware Runtime Selecting an Installation Disk Installing the Runtime Completing Installation Attaching the Hardware Key BlockInstallation GB-Ware Firewall Product Guide Selecting a User Interface Setting the Boot SequenceLoading the Correct Memory Slice Partition Physically Connecting Your GB-Ware Firewall If using the web user interface, you will need Making a Temporary Peer Network ConnectionGB-Ware Firewall Product Guide Making a Serial Connection Making a Video ConnectionConﬁguring Your Firewall Browser CompatibilityConfiguration Using a Web Browser Entering Your Network Information On the Network Information sectionEntering a Network Conﬁguration Using a Browser Re-configuring Your Computer Accessing the FirewallConfiguration Using GBAdmin GBAdmin Network Information Window Configuration Using the Serial Console Configuration Using the Video Console HardwareUsing the Setup Wizard Video Console NavigationSetup Wizard Run DHCP? Quantity of Addresses Network Class IP Address Range Accessing Your GTA Firewall GB-Ware Firewall Product Guide Troubleshooting Basics Frequently Asked Questions FAQWhy cant I see or ping the protected network interface? Hardware Key Block Settings Installation of the USB Key Block Power on the ﬁrewall. The following words will display Use these troubleshooting steps My system did not auto-detect the Compact Flash GB-Ware Firewall Product Guide Installing the Compact Flash Card AppendixAssembling the Compact Flash IDE Adapter Installing the Compact Flash IDE AdapterLocating IDE Controller Ports Mounting the Compact Flash Card Connecting the Power Supply Connecting the IDE CableMoving an Old Conﬁguration to GB-Ware Merging Configurations Using GBAdmin FileMerge the GB360.GBcfg using GBAdmin Page GB-Ware Firewall Product Guide Symbols IndexSPP