EnGenius Technologies EOA7530 manual Question Answer, Contacting Technical Support

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Question	Answer
	the back of the EOA7530 housing with (	)
	symbol. Connect the other end to the
	grounding source.

I want to use higher gain antennas on the	Use the antenna appropriate for the
EOA7530, but I don’t know what antenna is	frequency. Radio 1 uses 5 GHz and Radio 2 uses
right.	2.4 GHz.

I want to buy a high‐gain antenna for the	Use an antenna with a Type‐N Female
EOA7530, but I don’t know what type of	connector to connect to the EOA7530.
antenna and RF connector to buy.

Why is the signal very weak if I do not connect	The EOA7530 has no internal antenna. Only
an external antenna to the EOA7530?	external antennas can be used.

B.2 Contacting Technical Support

If you encounter issues that cannot be resolved using this manual, please contact your vendor where you purchase the device. If you cannot contact your vendor, you may also contact EnGenius Customer Service department in the region where you purchased the device.

Before you contact your local EnGenius office, please prepare the following information:

y

y

y

y

y

Product model name and serial number

The place where you purchased the product

Warranty information

The date when you received the product

A brief description about the issue and the attempts you tried to resolve it

To contact EnGenius Customer Service office in the United States, please use either of the following methods:

y

y

Email: Support@EnGeniustech.com

Telephone: 1-888-735-7888

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Contents EOA7530 Table of Contents LAN Setup Page Product Overview FeaturesBenefits System Requirements Package ContentsBottom View Hardware OverviewBack Panel Installing the EOA7530 LED Configuring Your Computer for TCP/IP Configuring Microsoft Windows Page Configuring Microsoft Windows Vista Page Configuring Microsoft Windows XP Configuring Microsoft Windows Page Configuring an Apple Macintosh Computer Logging in to the Web Configurator Introducing the Web ConfiguratorBest Practices Selecting Operating Modes Wireless ConfigurationSelecting Dual Mode for 2.4 GHz and 5 GHz Networks Page Access Point Mode Dual Mode Wireless SettingsEssid Apply / Cancel Access Point Mode 5 GHz Access Point Mode 2.4 GHz Client Bridge Mode/Client Router Mode Dual Mode 5G Wireless Setting Client Bridge Mode/Client Router Mode 5 GHz4G Wireless Setting Preferred BssidClient Bridge Mode/Client Router Mode 2.4 GHz Please Choose WDS Bridge ModeOperation Mode 5G Apply / Cancel IP Address Default GatewayIP Subnet Mask 802.1d Spanning TreeAddress Bssid Wlan MACChannels Data ratesBssid 5.3 Site SurveySsid AP Scan List 5 GHz / 2.4 GHz WMM Wireless Security SettingsWEP Access Point WEP Client Bridge / Client Router WPA Type WPA pre‐shared Key Access PointApply Pre‐shared Key WPA pre‐shared Key Client Bridge / Client RouterPre‐shared Key Type Radius Access Point Mode Only Radius Server Port Radius Server PasswordRadius Server IP Address Advanced Settings Access Point Wireless Advanced SettingsTx Power Advanced Settings Client Bridge / Client RouterPreamble Type DistanceWireless Access Control List Delete All MAC Address FilteringDelete Selected LAN Settings LAN SetupCurrent Static Dhcp Table Enable Static Dhcp IPDhcp Info Snmp Disable Snmp SettingsSnmp Enable Static IP Internet SettingsDhcp Dynamic IP MTU PPPoE Point‐to‐Point Protocol over EthernetStatic IP Address WAN Interface Type Pptp Point‐to‐Point Tunneling ProtocolDynamic IP Address WAN Interface Type Enable Pptp pass through Service IP AddressEnable IPSec pass through Enable L2TP pass throughStatus Information StatusSystem Log Wireless Client ListInternet Status Time Zone Settings Management SettingsPassword Settings Diagnosis Save/Reload Settings Remote ControlUpgrade Firmware Default Settings Backup Settings Restore to FactoryRestore Settings RestartAccess Point Mode + Client Bridge Mode Network Configuration ExampleClient Bridge Client Router ModeLeft pane, go to Management Operation Mode EOA7530 Operating Modes Access Point ModeClient Bridge Mode Sample Access Point Application Real‐World Configurations‐ Click Apply Sample Access Point and Client Bridge Application Page Page Radio Frequency Specifications Hardware Specifications Radio 2 WLAN2 Software FeaturesEnvironmental and Physical ManagementFactory Default in the Management menu Problem Solving Question AnswerContacting Technical Support Question AnswerChap ESS ID Power Over Ethernet PoE Media Access Control MAC AddressProtected Extensible Authentication Protocol Peap Quality of Service QoSWired Equivalent Privacy WEP Weighted Fair Queuing WFQWireless Local‐Area Network Wlan Wi‐Fi Protected Access WPAWPA2 Wireless Distribution System WDSFCC Radiation Exposure Statement Federal Communication Commission Interference StatementImportant Note