Enterasys Networks 6H302-48 manual Troubleshooting Checklist

Troubleshooting Checklist

4.2TROUBLESHOOTING CHECKLIST

If the module is not working properly, refer to Table 4-2for a checklist of problems, possible causes, and recommended actions to resolve the problem.

Table 4-2 Troubleshooting Checklist

Problem	Possible Cause	Recommended Action
All LEDs are	Loss of power.	Ensure that the module was installed
OFF.		properly according to the installation
		instructions in Chapter 3, and that the host
		chassis is powered properly.
No Local	Autobaud is enabled, but	Press ENTER (RETURN) (may take up to
Management	the baud rate has not yet	four times).
Password	been detected.
screen.
	Incorrect terminal setup.	Refer to the appropriate Local Management
		User’s Guide for proper setup procedures.
	Improper console cable	Refer to Appendix A for proper COM port
	pinouts.	pinouts.
	Corrupt firmware image, or	If possible, attempt to download the image to
	hardware fault.	the module again. Refer to Section B.2 for
		instructions to clear NVRAM.
Cannot navigate	Improper Community	1. Refer to the appropriate Local
beyond Password	Names Table.	Management User’s Guide for the
screen.		Community Names Table setup.
		2. If the Community Names have been
		forgotten, refer to Section B.2 for
		instructions on how to set the mode switch
		to reset the Community Names to their
		default values.

Troubleshooting 4-5