Enterasys Networks 2H252-25R manual Troubleshooting Checklist, Local Management User’s Guide

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Troubleshooting Checklist

4.2TROUBLESHOOTING CHECKLIST

If the 2H252-25R is not working properly, refer to Table 4-2for a checklist of possible problems, causes, and recommended actions to resolve the problem.

Table 4-2 Troubleshooting Checklist

Problem

Possible Cause

Recommended Action

 

 

 

All LEDs are OFF.

Loss of power.

Check for proper connection of the

 

 

power cable and its access to a live

 

 

outlet.

 

 

 

 

Installed improperly.

Ensure that the 2H252-25R was

 

 

installed properly according to the

 

 

installation instructions in

 

 

Chapter 3.

 

 

 

No Local Management

Autobaud is enabled, but the

Press ENTER (RETURN) (may

Password screen.

baud rate has not yet been

take up to four times).

 

detected.

 

 

 

 

 

Terminal setup is not correct.

Refer to the SmartSwitch Series

 

 

2E253, 2H252, 2H253 and 2H258

 

 

Local Management User’s Guide

 

 

for proper setup procedures.

 

 

 

 

Improper console cable

Refer to Appendix A for proper

 

pinouts.

console port pinouts.

 

 

 

 

Corrupt firmware image, or

If possible, attempt to download

 

hardware fault.

the image to the 2H252-25R again.

 

 

Refer to Section B.3 for

 

 

instructions to clear NVRAM.

 

 

 

4-6Troubleshooting

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Contents 2H252-25R SmartSwitch Installation User’s Guide Page Page FCC Notice Industry Canada NoticeVcci Notice Class a ITE NoticeEnterasys NETWORKS, INC Program License Agreement Page Declaration of Conformity Page Contents Troubleshooting Figures Tables Structure of this Guide Using this GuideAbout This Guide Related Documents Document Conventions Guide uses the following conventionsPage Introduction OverviewConnectivity Runtime IP Address DiscoveryFull Duplex Switched Ethernet SmartTrunkRemote Monitoring Rmon Broadcast SuppressionPort/VLAN Redirect Functions Rate LimitingGarp Switch Operation Flow ControlSwitching Options 11 802.1 Port PriorityManagement Optional HSIMs and VHSIMsYear 2000 Compliant Lanview Diagnostic LEDsStandards Compatibility Getting Help Your email addressNetwork Requirements 10BASE-T Network100BASE-TX Network Installation Unpacking the DeviceInstalling Options Installing the Device Tabletop or Shelf InstallationGuidelines for Tabletop and Shelf Installations InstallationRackmount Installation Guidelines for the Rackmount InstallationAttaching the Strain-Relief Bracket Rack Mounting the 2H252-25R Strain-Relief Bracket ScrewsRackmount Bracket Screws Connecting Power Redundant Primary AC outlets are On separate circuitsConnecting to the Network Connecting Twisted Pair Cables to Fixed PortsConnecting the Twisted Pair Segment Straight-Through Cable Completing the Installation Troubleshooting Using LanviewLanview LEDs PWR CPU FDX Troubleshooting Checklist Local Management User’s Guide2E253, 2H252, 2H253 SmartSwitch Series 2E253 Using the Reset Button Reset ButtonPage Physical Properties SpecificationsDevice Specifications INPUT/OUTPUT Ports Electrical SpecificationsEnvironmental Requirements COM Port Pinout Assignments Regulatory CompliancePage Optional Installations Mode Switch Bank Settings Required ToolsRemoving the Chassis Cover Optional Installations and Mode Switch Bank Settings B-3 Screws Chassis Cover Front Panel Setting the Mode Switches Figure B-2 Mode Switch Location6Optional Installations and Mode Switch Bank Settings Simm Upgrade Locating SIMMsInstalling the Dram Simm Installing Optional Hsim or Vhsim Interface Modules Figure B-5 Hsim and Vhsim Connector LocationsPage Index NumericsIndex-2