Bay Technical Associates RM356 manual Troubleshooting the Manager Interface

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Reference Guide for the Model RM356 Modem Router

2.Verify that the IP address is supplied correctly in Menu 13 if the remote dial-in user is negotiating IP.

Check that the remote dial-in user is supplying a valid IP address and that the router is assigning a valid address from the IP pool.

3.Verify the user name and password for the remote dial-in user in Menu 14.

If you are still unable to determine the problem, refer to “ Using the Packet and Log Trace” on page 10-7.

Troubleshooting the Manager Interface

Refer to the following instructions if you cannot access the Manager interface by the serial port or by using the Telnet Protocol.

If you cannot access the Manager interface by the serial port:

1.Verify that the router is connected to the serial port of your terminal or computer using the included cable.

2.Check the configuration parameters of your terminal or communications program. The connection should be configured as follows:

VT100 terminal emulation

9600 baud rate (unless this setting has been changed previously in the router setup)

No parity, 8 data bits, 1 stop bit

No flow control

If you cannot access the Manager by using the Telnet Protocol, refer to “ Testing the LAN Path to Your Router,” on page 10-2.

Troubleshooting

10-5

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Contents NETGEAR, Inc Reference Guide for the Model RM356 Modem RouterEN 55 022 Declaration of Conformance TrademarksStatement of Conditions Customer Support Bestätigung des Herstellers/ImporteursCertificate of the Manufacturer/Importer VCCI-2 StatementWorld Wide Web Contents Chapter Router Installation and Connection Chapter Remote Node Configuration Chapter System Maintenance Appendix a Technical Specifications Index Contents Figures Xii Tables System Maintenance Syslog and Accounting Menu Fields Audience PrefacePurpose Use of Enter, Type, and Press ConventionsSpecial Message Formats Other Conventions Related PublicationsPage About the Router FeaturesChapter Introduction Key Features TCP/IP Support SupportManagement Support SecurityRouting Information Protocol What is a Router?Basic Router Concepts IP Addresses and the Internet Three Main Address Classes Netmask Example of Subnetting a Class B Address Subnet AddressingNumber of Bits Dotted-Decimal Value Netmask Notation Translation Table for One OctetDotted-Decimal Mask-length Private IP AddressesNetmask Formats Single IP Address Operation Using NAT Single IP Address Operation Using NATDomain Name Server Address Resolution ProtocolIP Configuration by Dhcp Package Contents Chapter Router Installation and ConnectionISP Checklist ChecklistsTelephone Line Checklist Single-User Account Network Checklist Front Panel of the Model RM356 Modem Router Connecting the RouterLabel Activity Description LED DescriptionsConnecting to the Line Port Connecting the Serial Cable OptionalConnecting the Power Adapter Connecting to the Hub PortsConnecting a Telephone, Fax, or Modem Connecting Through the Serial Port Connecting for ConfigurationConnecting Through a Telnet Connection Configuration Methods Chapter Router ConfigurationStart-up Display Powering on the RouterAction Description Manager Menu CommandsNavigating the Manager Manager Main Menu is illustrated in Figure Number Menu Title Description Manager Menu SummaryManager Menu Summary Menu 1 General Setup General Setup MenuField Description Example Modem Setup MenuModem Setup Menu Parameters Modem MenusField Description Default Advanced Modem Setup MenuAdvanced Modem Setup Menu Field Descriptions Field Description General Setup MenuEthernet General Setup Menu Filter Sets Ethernet MenuMenu 3 Ethernet Setup Menu Fields Dhcp and TCP/IP SetupRIP Direction Manager Password Setup Information Checklist Chapter Configuration for Internet AccessInternet Access Configuration Configuration for Single-User Account Switching to a Backup ISP Backup ISP AccountsConfiguring for a Backup ISP Chapter Remote Node Configuration Menu 11.1 Remote Node Profile Fields PPP Options on Fields in Menu 11.2 Remote Node PPP Options Editing PPP OptionsField Description Option Editing Script OptionsScript Options Display Page Default Dial-In Setup Chapter Dial-In ConfigurationFields in Menu 13 Default Dial-in Setup Dial-In User Setup Fields in Menu 14.1 Edit Dial-in User More On Clid Page LAN-to-LAN Application Chapter TCP/IP ConfigurationFields in Menu 11.1 Remote Node Profile Fields Remote Node SetupMenu 11.3 Remote Node Network Layer Options Fields RIP Static Route SetupEdit IP Static Route Menu Fields Page Outgoing Packet Filtering Process Chapter Filter ConfigurationRouter Filter Structure Configuring a Filter SetAbbreviation Description Abbreviations Used in Menu 21.1 Filter Rules SummaryAbbreviations Used if Filter Type Is IP Abbreviations Used if Filter Type Is GEN Configuring a Filter RuleTCP/IP Filter Rule IP Protocol TCP/IP Filter Rule Menu FieldsTCP Estab Generic Filter Rule Menu Fields Generic Filter RuleApplying a Filter Set Diagnosing the Situation Reducing Unnecessary Calls by WindowsReference Guide for the Model RM356 Modem Router Implementing the Filter Menu 21 Filter Set ConfigurationShows Menu 21.1.1 TCP/IP Filter Rule Filter Rules Summary Menu Remote Node Profile Menu Applying the FilterSystem Status Chapter System MaintenanceSystem Maintenance Status Menu Fields Command Field Name DescriptionMake an outgoing call Log and Trace Terminal Baud RateSyslog and Accounting View Error LogSystem Maintenance Log and Trace Menu Fields Command FieldField Command Description System Maintenance Syslog and Accounting Menu FieldsSystem Maintenance Diagnostic Menu Fields Diagnostic MenuTrace Display for a Successful TCP/IP Protocol Connection Call Testing and TCP/IP ToolsTrace Display for a Failed TCP/IP Protocol Connection System ToolsSoftware Update Back Up ConfigurationRestore Configuration Call Control Command Interpreter ModeCall History BlacklistBudget Management Page LAN Link LED Chapter TroubleshootingBasic Functioning Testing the LAN Path to Your Router Troubleshooting a TCP/IP Network Using a Ping UtilityTesting the Path from Your PC to a Remote Device Troubleshooting a Remote User Connection Troubleshooting a Remote Node or ISP ConnectionTroubleshooting the Manager Interface Restoring the Default Configuration and Password Trace the call Using the Packet and Log TracePacket Trace Display Definitions Packet Trace Display FormatGeneral Specification Appendix a Technical SpecificationsElectromagnetic Emissions Physical SpecificationsEnvironmental Specifications Interface SpecificationsIndex Dhcp Index Index Index TCP/IP

RM356 specifications

Bay Technical Associates RM356 is a state-of-the-art remote monitoring solution designed for a wide range of industries. It is particularly suited for companies requiring a reliable system for tracking and monitoring operations in real-time. This advanced device combines innovative technologies to deliver unparalleled functionality and performance.

One of the standout features of the RM356 is its robust data acquisition capabilities. The device can interface with various sensors and equipment, enabling it to collect critical data from multiple sources. This real-time data collection allows for immediate analysis and facilitates informed decision-making. The RM356 supports various protocols and standards, making it highly compatible with existing infrastructure.

Another significant characteristic of the RM356 is its advanced communication technology. Equipped with both wired and wireless communication options, including LTE, Wi-Fi, and Ethernet, it ensures seamless connectivity in various environments. This versatility enables businesses to monitor operations remotely, reducing the need for on-site presence and enhancing operational efficiency.

The RM356 also incorporates cutting-edge analytics and reporting tools. Its built-in software allows users to visualize data through intuitive dashboards, making it easier to identify trends and anomalies. These analytics capabilities help organizations optimize processes and address potential issues before they escalate, ultimately improving productivity and reducing operational costs.

Security is a top priority for the RM356. The unit comes with robust encryption and authentication measures to ensure that the data it collects remains secure from unauthorized access. This feature is especially critical for industries handling sensitive information or operating in regulated environments.

Additionally, the RM356 is designed with user-friendliness in mind. Its installation process is straightforward, with comprehensive setup guides available for quick deployment. Once operational, users can easily navigate the system interface, allowing for efficient monitoring and management of their operations.

With its combination of advanced features, reliable communication, data analytics, and strict security measures, Bay Technical Associates RM356 stands out as an excellent choice for businesses looking to enhance their monitoring capabilities. Whether in manufacturing, logistics, energy, or other sectors, the RM356 is poised to deliver improved outcomes and support organizations in their quest for operational excellence.