Bay Technical Associates RM356 manual Testing the Path from Your PC to a Remote Device

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Reference Guide for the Model RM356 Modem Router

If the path is not functioning correctly, you could have one of the following problems:

•Wrong physical connections

–Make sure the LAN LED is on for the port attached to your PC. If the LAN LED is off, follow the instructions in “ LAN Link LED” on page 10-1.

–Check that the Link LED is on for the network inte rface card in your PC or workstation.

•Wrong network configuration

–Verify that the Ethernet card driver software and TCP/IP software are both installed and configured on your PC or workstation.

–Verify that the IP address for your router and your workstation are correct and that the addresses are on the same subnet.

Testing the Path from Your PC to a Remote Device

After verifying that the LAN path works correctly, test the path from your PC to a remote device. From the Windows Run menu, type PING -t followed by the IP address of the remote device you are calling.

If the path is functioning correctly, the OH (offhook) LED on the router should turn on, indicating that a call is being placed. If the OH LED does not turn on, follow these instructions:

•Check that your PC has the IP address of your router listed as the default gateway. If the IP configuration of your PC is assigned by DHCP, this information will not be visible in the control panel network utility. Go to the Run… window and run winipcfg.exe (for Windows NT, run ipconfig.exe). The IP address of the router should appear as the Default Gateway.

•Check to see that the network address of your PC (the portion of the IP address specified by the netmask) is different from the network address of the remote device.

•Check Menu 12 and verify that at least one static route exists.

As the call is being set up, your PC should display timeouts followed eventually by replies. If no replies are seen after one minute, the path is not functioning correctly. This response indicates that the router is unable to establish a PPP connection with the remote LAN. Refer to the next section, “Troubleshooting a Remote Node or ISP Connection.”

To cancel the pings, type Ctrl-C (while holding down the Ctrl key, press the letter c).

Troubleshooting

10-3

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Contents NETGEAR, Inc Reference Guide for the Model RM356 Modem RouterTrademarks Statement of ConditionsEN 55 022 Declaration of Conformance Certificate of the Manufacturer/Importer Bestätigung des Herstellers/ImporteursVCCI-2 Statement Customer SupportWorld Wide Web Contents Chapter Router Installation and Connection Chapter Remote Node Configuration Chapter System Maintenance Appendix a Technical Specifications Index Contents Figures Xii Tables System Maintenance Syslog and Accounting Menu Fields Preface PurposeAudience Conventions Special Message FormatsUse of Enter, Type, and Press Other Conventions Related PublicationsPage Features Chapter IntroductionAbout the Router Key Features TCP/IP Support SupportManagement Support SecurityWhat is a Router? Basic Router ConceptsRouting Information Protocol IP Addresses and the Internet Three Main Address Classes Netmask Example of Subnetting a Class B Address Subnet AddressingNumber of Bits Dotted-Decimal Value Netmask Notation Translation Table for One OctetPrivate IP Addresses Netmask FormatsDotted-Decimal Mask-length Single IP Address Operation Using NAT Single IP Address Operation Using NATDomain Name Server Address Resolution ProtocolIP Configuration by Dhcp Package Contents Chapter Router Installation and ConnectionChecklists Telephone Line ChecklistISP Checklist Single-User Account Network Checklist Front Panel of the Model RM356 Modem Router Connecting the RouterLabel Activity Description LED DescriptionsConnecting to the Line Port Connecting the Serial Cable OptionalConnecting to the Hub Ports Connecting a Telephone, Fax, or ModemConnecting the Power Adapter Connecting Through the Serial Port Connecting for ConfigurationConnecting Through a Telnet Connection Configuration Methods Chapter Router ConfigurationStart-up Display Powering on the RouterManager Menu Commands Navigating the ManagerAction Description Manager Main Menu is illustrated in Figure Manager Menu Summary Manager Menu SummaryNumber Menu Title Description Menu 1 General Setup General Setup MenuModem Setup Menu Parameters Modem Setup MenuModem Menus Field Description ExampleAdvanced Modem Setup Menu Advanced Modem Setup Menu Field DescriptionsField Description Default Ethernet General Setup Menu Filter Sets General Setup MenuEthernet Menu Field DescriptionMenu 3 Ethernet Setup Menu Fields Dhcp and TCP/IP SetupRIP Direction Manager Password Setup Information Checklist Chapter Configuration for Internet AccessInternet Access Configuration Configuration for Single-User Account Backup ISP Accounts Configuring for a Backup ISPSwitching to a Backup ISP Chapter Remote Node Configuration Menu 11.1 Remote Node Profile Fields PPP Options on Fields in Menu 11.2 Remote Node PPP Options Editing PPP OptionsEditing Script Options Script Options DisplayField Description Option Page Default Dial-In Setup Chapter Dial-In ConfigurationFields in Menu 13 Default Dial-in Setup Dial-In User Setup Fields in Menu 14.1 Edit Dial-in User More On Clid Page LAN-to-LAN Application Chapter TCP/IP ConfigurationFields in Menu 11.1 Remote Node Profile Fields Remote Node SetupMenu 11.3 Remote Node Network Layer Options Fields RIP Static Route SetupEdit IP Static Route Menu Fields Page Outgoing Packet Filtering Process Chapter Filter ConfigurationRouter Filter Structure Configuring a Filter SetAbbreviations Used in Menu 21.1 Filter Rules Summary Abbreviations Used if Filter Type Is IPAbbreviation Description Configuring a Filter Rule TCP/IP Filter RuleAbbreviations Used if Filter Type Is GEN IP Protocol TCP/IP Filter Rule Menu FieldsTCP Estab Generic Filter Rule Menu Fields Generic Filter RuleApplying a Filter Set Diagnosing the Situation Reducing Unnecessary Calls by WindowsReference Guide for the Model RM356 Modem Router Implementing the Filter Menu 21 Filter Set ConfigurationShows Menu 21.1.1 TCP/IP Filter Rule Filter Rules Summary Menu Remote Node Profile Menu Applying the FilterSystem Maintenance Status Menu Fields Chapter System MaintenanceCommand Field Name Description System StatusMake an outgoing call Log and Trace Terminal Baud RateSystem Maintenance Log and Trace Menu Fields View Error LogCommand Field Syslog and AccountingField Command Description System Maintenance Syslog and Accounting Menu FieldsSystem Maintenance Diagnostic Menu Fields Diagnostic MenuTrace Display for a Successful TCP/IP Protocol Connection Call Testing and TCP/IP ToolsTrace Display for a Failed TCP/IP Protocol Connection System ToolsBack Up Configuration Restore ConfigurationSoftware Update Call Control Command Interpreter ModeBlacklist Budget ManagementCall History Page Chapter Troubleshooting Basic FunctioningLAN Link LED Testing the LAN Path to Your Router Troubleshooting a TCP/IP Network Using a Ping UtilityTesting the Path from Your PC to a Remote Device Troubleshooting a Remote User Connection Troubleshooting a Remote Node or ISP ConnectionTroubleshooting the Manager Interface Restoring the Default Configuration and Password Trace the call Using the Packet and Log TracePacket Trace Display Definitions Packet Trace Display FormatGeneral Specification Appendix a Technical SpecificationsEnvironmental Specifications Physical SpecificationsInterface Specifications Electromagnetic EmissionsIndex Dhcp Index Index Index TCP/IP

RM356 specifications

Bay Technical Associates RM356 is a state-of-the-art remote monitoring solution designed for a wide range of industries. It is particularly suited for companies requiring a reliable system for tracking and monitoring operations in real-time. This advanced device combines innovative technologies to deliver unparalleled functionality and performance.

One of the standout features of the RM356 is its robust data acquisition capabilities. The device can interface with various sensors and equipment, enabling it to collect critical data from multiple sources. This real-time data collection allows for immediate analysis and facilitates informed decision-making. The RM356 supports various protocols and standards, making it highly compatible with existing infrastructure.

Another significant characteristic of the RM356 is its advanced communication technology. Equipped with both wired and wireless communication options, including LTE, Wi-Fi, and Ethernet, it ensures seamless connectivity in various environments. This versatility enables businesses to monitor operations remotely, reducing the need for on-site presence and enhancing operational efficiency.

The RM356 also incorporates cutting-edge analytics and reporting tools. Its built-in software allows users to visualize data through intuitive dashboards, making it easier to identify trends and anomalies. These analytics capabilities help organizations optimize processes and address potential issues before they escalate, ultimately improving productivity and reducing operational costs.

Security is a top priority for the RM356. The unit comes with robust encryption and authentication measures to ensure that the data it collects remains secure from unauthorized access. This feature is especially critical for industries handling sensitive information or operating in regulated environments.

Additionally, the RM356 is designed with user-friendliness in mind. Its installation process is straightforward, with comprehensive setup guides available for quick deployment. Once operational, users can easily navigate the system interface, allowing for efficient monitoring and management of their operations.

With its combination of advanced features, reliable communication, data analytics, and strict security measures, Bay Technical Associates RM356 stands out as an excellent choice for businesses looking to enhance their monitoring capabilities. Whether in manufacturing, logistics, energy, or other sectors, the RM356 is poised to deliver improved outcomes and support organizations in their quest for operational excellence.
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