3Com 3CP3617B quick start Chapter Two Installing the Hardware, Installing the Modem Hardware

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Chapter Two

Installing the Hardware

Windows 95/98/Me/2000 users will install the software and then the hardware (the PCI card). Windows NT users will install the hardware and then verify they have Remote Access Service (RAS) before putting the installation CD-ROM in the drive and running the Setup program. Instructions which pertain only to NT 4.0 users are flagged with the symbol:

Warning for Windows NT users: Before installing your ADSL modem on Windows NT, please be sure you have installed at least Service Pack 4 or higher from Microsoft. DO NOT install the modem unless you have done this. You can obtain Service Pack 4 or higher from Microsoft, free of charge, from their Web Site:

www.microsoft.com

If you are an NT user who is configured for PPP access and will be installing Remote Access Service, you may be required to insert your Windows NT System CD-ROM to copy files, so you should have this handy before starting.

Installing the Modem Hardware

(all users: Windows 95/98/Me/2000 and NT)

Make sure you have shut down and unplugged your computer. Remove the cover from your computer. Refer to the manual that came with your computer if you need instructions for your model.

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Contents 3ComHomeConnect Quick Start Installation GuidePage Microsoft Windows 95/98/Me/2000 and NT InternalUnited States Government Legends Table of Contents Technical Support ViiChapter Two Installation SequenceWindows NT Chapter OneBold Type Information RequirementsItems to Have Ready ConventionsChapter One Installing Modem Software Software Installation Procedure Windows 95, 98 and Me Users Install Dial-Up Networking 3Com HomeConnect Adsl Modem PCI Chapter One Windows NT Users Note install the hardware first All Users Continuing the installInstallation Custom InstallationConnecting using PPP Point to Point Protocol Connecting using Ethernet Completing the Installation 3Com HomeConnect Adsl Modem PCI Chapter One Install Guide Installing the Software Windows NT Users -Completing the Install Install Guide Installing the Software 3Com HomeConnect Adsl Modem PCI Chapter One Install Guide Installing the Software Remote Access Setup window, click Add Now click Close in the Network Properties window Page Chapter Two Installing the Hardware Installing the Modem HardwareAll users Windows 95/98/Me/2000 and NT 3Com HomeConnect Adsl Modem PCI Chapter Two Install Guide Installing the Hardware Installing the Adsl phone line to your Adsl Jack Windows NT verifying Remote Access Service RAS Typical Installation3Com HomeConnect Adsl Modem PCI Chapter Two Adsl Link Operational UP Chapter Three Verifying your Adsl ConnectionOptional Install Instant Update Installing Instant UpdateAdsl Link Not Operational Down Configuring Instant Update Connecting to your ISP Click Update NowOnline Help Chapter Four Troubleshooting Following sections will address some possible problemsDial-Up Icon is not on the Desktop 95 or Me, a message is asking for 141.bin You cancelled during Windows 95/98 Plug & PlayQuickView Is showing a Red Light QuickView is green but you can’t get to the internetDial-Up Networking missing in Windows 95/98 You are having problems with Dial-Up NetworkingWindows 95/98 Error Dial-Up Networking problems when trying to connectWindows NT Error Page Select Remote Access Service and click OK Appendix a Installing Remote Access Service3Com HomeConnect Adsl Modem PCI Appendix a Appendix a Installing RAS for PPPoA 3Com HomeConnect Adsl Modem PCI Appendix a Appendix a Installing RAS for PPPoA 3Com HomeConnect Adsl Modem PCI Appendix a Appendix B Connecting using Dial-Up Networking Windows NT Start Programs Accessories Dial- Up NetworkingCreating a Dial-up Connection 3Com Home Connect Adsl Modem PCI Appendix B Appendix B Connecting using Dial-Up Networking Modifying the values of a Dial-up Connection Use area code and Dialing Properties Connect usingGeneral Tab Telephone numberServer Types Tab Advanced OptionsAllowed Network Protocols World Wide Web Technical SupportTechnical Support Hotline Online Technical Support3Com USO# Attn Dock 1800 W. Central Road Mount Prospect, IL If you need to return the Modem to UsFCC Notice Radio and Television Interference Manufacturers Declaration of ConformityXvi Xvii Xviii 3Com Corporation Limited Warranty 3Com HomeConnect Adsl Modem PCI Appendix C Xxi Page