3Com 3CP3617B quick start Dial-Up Networking problems when trying to connect, Windows 95/98 Error

3Com HomeConnect ADSL Modem PCI: Chapter Four

Continue the installation. You will need to have your Windows 95 or 98 install CD-ROM available when requested so that the neces- sary files can be copied to your system.

Dial-Up Networking problems when trying to connect

You may encounter some errors when attempting to connect using Dial-Up Networking. Most of the error messages you will see are self- explanatory. Here are some of the messages you could receive.

Windows 95/98

Error 602:

•Your physical connection to the ADSL line is down. This can be verified by using the Quick View application.

•Contents of the phone number field are wrong. Check this.

The phone number field should contain the number 35 only or alternate number as specified by your service provider.

Error 645:

•The Username and/or Password you entered is not the one for the computer you are dialing.

•Check if Require data encryption is checked in the Server Types property screen for the dial-up connection. If it is, uncheck it and try the call again. The computer you are dialing may not support sending and receiving encrypted data.

Error 650:

•The computer you are dialing or your ISP connection is currently down. Check with your Service Provider.

32