3Com 3CP3617B quick start Chapter One Installing Modem Software

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Chapter One Installing Modem Software

Windows 95/98/Me*/2000 users will install the CD-ROM first, following procedures in this chapter. Then, shut off the com- puter and install the PCI card.

Windows NT users should go first to Chapter Two and install the card, then verify Remote Access Service (RAS) and, last, install the 3Com HomeConnect software as shown in this chapter.

Chapter Three covers verifying the connection and,optionally, installing Instant Update. Chapter Four covers troubleshooting.

This installation guide doesn’t include any additional setup or configuration that may be required by your service provider (ISP), who will have provided that separately with your kit.

You are now ready to begin the modem software installation.

You may be asked to insert your Windows operating system CD-ROM during the install. You should locate it now and have it ready before you begin in case it is needed.

During the software installation, there are some differences be- tween the installation of the software to systems running Windows 95/98/Me/2000 and those running Windows NT. Consequently, we will use a symbol in the text to identify those steps that apply specifically to Windows NT operating systems.

*Throughout this guide, Millennium (Windows’ upgrade to Windows 98) is abbreviated as Me.)

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Contents 3ComHomeConnect Quick Start Installation GuidePage Microsoft Windows 95/98/Me/2000 and NT InternalUnited States Government Legends Table of Contents Technical Support ViiWindows NT Installation SequenceChapter One Chapter TwoItems to Have Ready RequirementsConventions Bold Type InformationChapter One Installing Modem Software Software Installation Procedure Windows 95, 98 and Me Users Install Dial-Up Networking 3Com HomeConnect Adsl Modem PCI Chapter One Windows NT Users Note install the hardware first All Users Continuing the installInstallation Custom InstallationConnecting using PPP Point to Point Protocol Connecting using Ethernet Completing the Installation 3Com HomeConnect Adsl Modem PCI Chapter One Install Guide Installing the Software Windows NT Users -Completing the Install Install Guide Installing the Software 3Com HomeConnect Adsl Modem PCI Chapter One Install Guide Installing the Software Remote Access Setup window, click Add Now click Close in the Network Properties window Page Chapter Two Installing the Hardware Installing the Modem HardwareAll users Windows 95/98/Me/2000 and NT 3Com HomeConnect Adsl Modem PCI Chapter Two Install Guide Installing the Hardware Installing the Adsl phone line to your Adsl Jack Windows NT verifying Remote Access Service RAS Typical Installation3Com HomeConnect Adsl Modem PCI Chapter Two Adsl Link Operational UP Chapter Three Verifying your Adsl ConnectionOptional Install Instant Update Installing Instant UpdateAdsl Link Not Operational Down Configuring Instant Update Connecting to your ISP Click Update NowOnline Help Chapter Four Troubleshooting Following sections will address some possible problemsDial-Up Icon is not on the Desktop QuickView Is showing a Red Light You cancelled during Windows 95/98 Plug & PlayQuickView is green but you can’t get to the internet 95 or Me, a message is asking for 141.binDial-Up Networking missing in Windows 95/98 You are having problems with Dial-Up NetworkingWindows 95/98 Error Dial-Up Networking problems when trying to connectWindows NT Error Page Select Remote Access Service and click OK Appendix a Installing Remote Access Service3Com HomeConnect Adsl Modem PCI Appendix a Appendix a Installing RAS for PPPoA 3Com HomeConnect Adsl Modem PCI Appendix a Appendix a Installing RAS for PPPoA 3Com HomeConnect Adsl Modem PCI Appendix a Appendix B Connecting using Dial-Up Networking Windows NT Start Programs Accessories Dial- Up NetworkingCreating a Dial-up Connection 3Com Home Connect Adsl Modem PCI Appendix B Appendix B Connecting using Dial-Up Networking Modifying the values of a Dial-up Connection General Tab Connect usingTelephone number Use area code and Dialing PropertiesServer Types Tab Advanced OptionsAllowed Network Protocols Technical Support Hotline Technical SupportOnline Technical Support World Wide Web3Com USO# Attn Dock 1800 W. Central Road Mount Prospect, IL If you need to return the Modem to UsFCC Notice Radio and Television Interference Manufacturers Declaration of ConformityXvi Xvii Xviii 3Com Corporation Limited Warranty 3Com HomeConnect Adsl Modem PCI Appendix C Xxi Page