3Com 3CP3617B quick start Adsl Link Not Operational Down, Optional Install Instant Update

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3Com HomeConnect ADSL Modem PCI: Chapter Three

This light must be green for you to make a connection to your Service Provider. To fully display Quick View, point your mouse to the Quick View icon in the System Tray and double-click your left mouse button. This displays Quick View as a full screen Window.

ADSL Link Not Operational (DOWN)

When you do not have a good physical connection with your ASDL line, Quick View will display a red light as shown.

The indicator must be green for your connection to your ISP to be active. To fully display Quick View, you can point your mouse over the Quick View icon in the System Tray and then left double-click.

Optional: Install Instant Update

There is one more thing you may want to do before you put away your CD: install the Instant Update utility.

Once installed, Instant Update can periodically search the Internet for an updated release of the software that resides on your 3Com ADSL PCI card and, if available, download it to your PC if you wish so that you can update your modem.

Installing Instant Update

To install Instant Update, go to the Start menu. Select:

Start > Programs > 3Com HomeConnect ADSL Modem PCI > Install Instant Update

This will load the necessary files on your PC to allow you to use the utility. If you install later, be aware that you will need to have your CD-ROM available.

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Contents Quick Start Installation Guide 3ComHomeConnectPage Internal Microsoft Windows 95/98/Me/2000 and NTUnited States Government Legends Table of Contents Vii Technical SupportChapter One Installation SequenceWindows NT Chapter TwoConventions RequirementsItems to Have Ready Bold Type InformationChapter One Installing Modem Software Software Installation Procedure Windows 95, 98 and Me Users Install Dial-Up Networking 3Com HomeConnect Adsl Modem PCI Chapter One All Users Continuing the install Windows NT Users Note install the hardware firstCustom Installation InstallationConnecting using PPP Point to Point Protocol Connecting using Ethernet Completing the Installation 3Com HomeConnect Adsl Modem PCI Chapter One Install Guide Installing the Software Windows NT Users -Completing the Install Install Guide Installing the Software 3Com HomeConnect Adsl Modem PCI Chapter One Install Guide Installing the Software Remote Access Setup window, click Add Now click Close in the Network Properties window Page Installing the Modem Hardware Chapter Two Installing the HardwareAll users Windows 95/98/Me/2000 and NT 3Com HomeConnect Adsl Modem PCI Chapter Two Install Guide Installing the Hardware Installing the Adsl phone line to your Adsl Jack Typical Installation Windows NT verifying Remote Access Service RAS3Com HomeConnect Adsl Modem PCI Chapter Two Chapter Three Verifying your Adsl Connection Adsl Link Operational UPInstalling Instant Update Optional Install Instant UpdateAdsl Link Not Operational Down Configuring Instant Update Click Update Now Connecting to your ISPOnline Help Following sections will address some possible problems Chapter Four TroubleshootingDial-Up Icon is not on the Desktop QuickView is green but you can’t get to the internet You cancelled during Windows 95/98 Plug & PlayQuickView Is showing a Red Light 95 or Me, a message is asking for 141.binYou are having problems with Dial-Up Networking Dial-Up Networking missing in Windows 95/98Dial-Up Networking problems when trying to connect Windows 95/98 ErrorWindows NT Error Page Appendix a Installing Remote Access Service Select Remote Access Service and click OK3Com HomeConnect Adsl Modem PCI Appendix a Appendix a Installing RAS for PPPoA 3Com HomeConnect Adsl Modem PCI Appendix a Appendix a Installing RAS for PPPoA 3Com HomeConnect Adsl Modem PCI Appendix a Windows NT Start Programs Accessories Dial- Up Networking Appendix B Connecting using Dial-Up NetworkingCreating a Dial-up Connection 3Com Home Connect Adsl Modem PCI Appendix B Appendix B Connecting using Dial-Up Networking Modifying the values of a Dial-up Connection Telephone number Connect usingGeneral Tab Use area code and Dialing PropertiesAdvanced Options Server Types TabAllowed Network Protocols Online Technical Support Technical SupportTechnical Support Hotline World Wide WebIf you need to return the Modem to Us 3Com USO# Attn Dock 1800 W. Central Road Mount Prospect, ILManufacturers Declaration of Conformity FCC Notice Radio and Television InterferenceXvi Xvii Xviii 3Com Corporation Limited Warranty 3Com HomeConnect Adsl Modem PCI Appendix C Xxi Page