3Com 3CP3617B quick start Manufacturers Declaration of Conformity

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Appendix C: Technical Support and Information

Manufacturer's Declaration of Conformity

3Com Corporation 3800 Golf Road

Rolling Meadows, IL 60008 USA (847)262-5000

declares that the 3Com HomeConnect ADSL Modem PCI conforms to the FCC's specifications:

Part 15, Subpart B, Class B

Operation is subject to the following two conditions:

(1)this device may not cause harmful electromagnetic interference, and

(2)this device must accept any interference received including interference that may cause undesired operations.

FCC Notice: Radio and Television Interference

Note: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

●Reorient or relocate the receiving antenna.

●Increase the separation between the equipment and receiver.

●Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.

●Consult the dealer or an experienced radio/TV technician for help.

The user may find the following information prepared by the Federal Commu- nications Commission helpful: The CIB Interference Handbook and The CIB Telephone Interference Bulletin.

These documents are available on the Internet through the FCC Compliance and Interference Bureau Home Page at http://www.fcc.gov/cib listed under documents. Select CIB Interference Handbook or CIB Telephone Interference Bulletin.

CAUTION: CHANGES OR MODIFICATIONS NOT EXPRESSLY APPROVED

BY THE PARTY RESPONSIBLE FOR COMPLIANCE COULD VOID THE USER'S AUTHORITY TO OPERATE THIS EQUIPMENT.

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Contents 3ComHomeConnect Quick Start Installation GuidePage Microsoft Windows 95/98/Me/2000 and NT InternalUnited States Government Legends Table of Contents Technical Support ViiWindows NT Installation SequenceChapter One Chapter TwoItems to Have Ready RequirementsConventions Bold Type InformationChapter One Installing Modem Software Software Installation Procedure Windows 95, 98 and Me Users Install Dial-Up Networking 3Com HomeConnect Adsl Modem PCI Chapter One Windows NT Users Note install the hardware first All Users Continuing the installInstallation Custom InstallationConnecting using PPP Point to Point Protocol Connecting using Ethernet Completing the Installation 3Com HomeConnect Adsl Modem PCI Chapter One Install Guide Installing the Software Windows NT Users -Completing the Install Install Guide Installing the Software 3Com HomeConnect Adsl Modem PCI Chapter One Install Guide Installing the Software Remote Access Setup window, click Add Now click Close in the Network Properties window Page Chapter Two Installing the Hardware Installing the Modem HardwareAll users Windows 95/98/Me/2000 and NT 3Com HomeConnect Adsl Modem PCI Chapter Two Install Guide Installing the Hardware Installing the Adsl phone line to your Adsl Jack Windows NT verifying Remote Access Service RAS Typical Installation3Com HomeConnect Adsl Modem PCI Chapter Two Adsl Link Operational UP Chapter Three Verifying your Adsl ConnectionOptional Install Instant Update Installing Instant UpdateAdsl Link Not Operational Down Configuring Instant Update Connecting to your ISP Click Update NowOnline Help Chapter Four Troubleshooting Following sections will address some possible problemsDial-Up Icon is not on the Desktop QuickView Is showing a Red Light You cancelled during Windows 95/98 Plug & PlayQuickView is green but you can’t get to the internet 95 or Me, a message is asking for 141.binDial-Up Networking missing in Windows 95/98 You are having problems with Dial-Up NetworkingWindows 95/98 Error Dial-Up Networking problems when trying to connectWindows NT Error Page Select Remote Access Service and click OK Appendix a Installing Remote Access Service3Com HomeConnect Adsl Modem PCI Appendix a Appendix a Installing RAS for PPPoA 3Com HomeConnect Adsl Modem PCI Appendix a Appendix a Installing RAS for PPPoA 3Com HomeConnect Adsl Modem PCI Appendix a Appendix B Connecting using Dial-Up Networking Windows NT Start Programs Accessories Dial- Up NetworkingCreating a Dial-up Connection 3Com Home Connect Adsl Modem PCI Appendix B Appendix B Connecting using Dial-Up Networking Modifying the values of a Dial-up Connection General Tab Connect usingTelephone number Use area code and Dialing PropertiesServer Types Tab Advanced OptionsAllowed Network Protocols Technical Support Hotline Technical SupportOnline Technical Support World Wide Web3Com USO# Attn Dock 1800 W. Central Road Mount Prospect, IL If you need to return the Modem to UsFCC Notice Radio and Television Interference Manufacturers Declaration of ConformityXvi Xvii Xviii 3Com Corporation Limited Warranty 3Com HomeConnect Adsl Modem PCI Appendix C Xxi Page