Sierra Wireless 595U manual Could Not Prepare Data Services, Unable to Prepare Data Services

Could Not Prepare Data Services

See “Unable to Prepare Data Services” (page 97).

Unable to Prepare Data Services

Note:

The message may appear as “Could not prepare data services. Please contact...”

The USB modem was unable to access the IOTA server to obtain data account parameters for you. This may be because the signal strength is poor or because the IOTA server is not responding.

⬤Confirm you have sufficient signal strength. Try the actions listed for “Searching for Service” (page 94).

⬤Contact Sprint for assistance (page 13).

This message may indicate that your system does not support 128-bit encryption for high-security access to data provisioning. You will not be able to complete the activation of data services until you upgrade your system’s security. (See “High Encryption Requirements [Windows]” on page 10.)

Sprint Connection Manager Stops Working After Upgrading Windows

Note:

After the following steps, any changes you made to Sprint Connection Manager settings will be lost; you will have to reapply the changes.

If you’ve upgraded Windows, and Sprint Connection Manager stopped working:

1.Uninstall Sprint Connection Manager (page 59).

2.Reinstall Sprint Connection Manager (page 17).

Section 3F: Troubleshooting Tips (Windows) 97