Sierra Wireless 595U manual Your Sprint Mobile Broadband USB Modem, Cdma Networks

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Your Sprint Mobile Broadband USB Modem

The Sierra Wireless AirCard® 595U USB modem is a dual-band wireless USB modem. It enhances the functionality of your mobile or desktop computing devices by adding wireless data.

This USB modem allows you to do the following (subject to feature availability), without using a landline network or phone:

Easily activate your account (One Touch Activation)

Connect to the Internet, VPNs, and corporate networks

Send and receive large email messages

Use Sprint Location Services (Windows® only)

Conduct Internet-based videoconferencing

Access streaming real-time media

Play games online

Your Sprint Mobile Broadband USB modem fits into a USB slot (available on most notebook and desktop computers).

CDMA Networks

The USB modem operates over a type of wireless network called CDMA (Code Division Multiple Access).

To use the USB modem, you need an account that gives you access to the CDMA network. Some features described in this manual may not be available with your account. For details of the services and accounts available, contact Sprint (page 13).

There are CDMA networks that operate in the frequency bands supported by the USB modem throughout North America. However, each service provider operates a network that covers a limited geographical area within the overall CDMA coverage area.

The fee for service may be higher when you are roaming (connecting to a network other than Sprint).

Sprint has “roaming” agreements with other service providers, so that you can get service outside of the coverage area of the network. (There may be additional charges for roaming service.)

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Section 1A: Introducing the Sprint Mobile Broadband USB Modem

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Contents Sprint Mobile Broadband USB Modem Table of Contents 3C. Changing Sprint Connection Manager Settings 3B. Menu Options3D. Tools 3E. Frequently Asked Questions Windows Why won’t my laptop go into hibernation mode when using my3F. Troubleshooting Tips Windows 117119 5B. Regulatory Information 6B. Terms and ConditionsGlossary and Index 7A. Glossary 7B. Index Welcome to Sprint Introduction TipBasics of Your USB Modem Page Introducing the Sprint Mobile Broadband USB Modem Introducing the Sprint Mobile Broadband USB ModemYour Sprint Mobile Broadband USB Modem Cdma NetworksOne Touch Activation Package Contents Care and MaintenanceAbout This Guide Getting Started With Your USB Modem Getting Started System Requirements USB Modem SoftwareGetting Started System RequirementsGetting Started With Your USB Modem High Encryption Requirements Windows If you are running Windows 2000 with Internet ExplorerUSB Modem Software If you are running Windows 2000 with Netscape CommunicatorGetting Help Contacting Sprint Customer Service TroubleshootingVisiting the Sprint Web Site Getting HelpPage Installing the USB Modem on a Windows Computer Page Installing the Software on a Windows Computer Installing the Software on a Windows ComputerGetting Started Insertion of the rechargeable battery into the USB modem To install the software on your computerInstalling the Software on a Windows Computer Installing the Software on a Windows Computer Inserting and Removing the USB Modem Inserting the USB Modem Removing the USB ModemInserting and Removing the USB Modem Inserting the USB Modem Removing the USB ModemTo remove the USB modem Setting Up Service Windows Setting Up Service WindowsActivating and Using Sprint Service Preactivated USB ModemTo unlock your USB modem Non-preactivated USB Modem One Touch Activation Non-preactivated USB Modem Activation WizardIf the Activation Wizard has not started automatically Once the Activation Wizard is runningData Provisioning Iota Page Using the USB Modem on a Windows Computer Page Your USB Modem The Basics Sprint Connection Manager Starting Sprint Connection ManagerTo start Sprint Connection Manager Starting Sprint Connection Manager Automatically Sprint Connection Manager WindowMobile Broadband Window GPS Receiver Window Show Start/end Hide DetailsLocation InformationWindow, select Enable Location Services HepeCommon items Connection States Mobile Broadband Window No deviceSearching for service ConnectingInitializing DisconnectedDevice powered off Connected to NdisDevice locked GPS Status GPS Receiver Window ValidatingSearching AcquiredSystem Tray Connection States Sprint Location Services Determining the Type of CoverageAttaching an External Antenna To use Sprint Location Services Powering the USB Modem On and Off Select Menu Power Off Modem Your USB Modem The BasicsSelect Menu Power On Modem Controlling the Sprint Connection Manager WindowExpanding Sprint Connection Manager Mobile Broadband Window GPS Receiver Window To restore Sprint Connection Manager when it is minimized Minimizing Sprint Connection ManagerRestoring Sprint Connection Manager Exiting Sprint Connection ManagerLaunching a Sprint Power Vision or Sprint Vision Connection To launch a connectionRoam Guard To turn on the Roam Guard feature To permanently turn off the Roam Guard featureAuto-launch upon Network Connection To specify which application to automatically launchViewing the Amount of Data Transferred Ending a Connection Online HelpTo end a connection Displaying Your Phone Number SecurityInitial Lock Code When the USB Modem Is Locked Locking the USB ModemTo lock the USB modem immediately Locking upon Sprint Connection Manager Startup Unlocking the USB ModemTo unlock the USB modem Accessing Links Changing the Lock CodeTo change the lock code Uninstalling the Sprint Connection Manager Software Menu Options Sprint Connection Manager Menu System Tray MenuSprint Connection Manager Menu Diagnostics UpdatesSettings Menu Item Description Alert LogSystem Tray Menu Changing Sprint Connection Manager Settings Settings Window Changing Sprint Connection Manager SettingsGeneral Settings Software updates Per month Check Now Check for software updates immediatelyHave Sprint Connection Manager start automatically when Windows Windows starts StartsSprint Mobile Broadband Settings When ready To select GO automatically when ready, ensure that EnableEnable To select Enable Network Adapter NDIS, ensure that GOMenu Item Description Network 1XOnlySprint Roam OnlySprint Location Services Settings Every time you use NMEA. For more information, see What is Consent NMEA? on page 90 and When do I need to use NMEA? onSpecify which mapping and search service for example Some mapping and search services may have data that isClick Test GPS Tools Viewing the Connection History To view the Connection HistoryTo sort the entries To export the entries to a text fileViewing Alerts To copy one or more entriesTo delete all entries To delete one or more entriesRunning Diagnostics To access the Device Info & Diagnostics windowSelect Device Info & Diagnostics Tools Tools To update the software Updating the SoftwareDisplaying System Information To display system informationAbout Sprint Mobile Broadband To display this windowFrequently Asked Questions Windows Frequently Asked Questions Windows What is Sprint Connection Manager? If the connection is always on, am I always being billed?How fast is the connection with Sprint Connection Manager? What is LBS? Can I connect to a dial-up account like AOL or EarthLink?What is GPS? What is enhanced Local Search?How do I get the enhanced Local Search feature? Where do I find the enhanced Local Search feature?How do I use the enhanced Local Search feature? Where can I use GPS?What is GPS User Plane? What is GPS Control Plane?How do I enable/disable GPS? Will GPS work when Privacy is set to ON?Can I use Sprint Location Services if I have enabled NDIS? Do I need a GPS subscription to use GPS?Location-Based Services limitations What GPS mode options are supported?What is GPS Basic? What is GPS Premium? What is the difference between GPS Basic and GPS Premium?What is a GPS application? What is NMEA? When do I need to use NMEA?How do I configure my Nmea port? How do I start and stop NMEA?To start Nmea output To stop Nmea output, you have several optionsTroubleshooting Tips Windows Problems, Causes, and Solutions Troubleshooting Tips WindowsSearching for Service GO Button Is UnavailableCannot Connect to the Network PWR LED Goes Off and On, and Then Stays RedTroubleshooting Tips Windows Could Not Prepare Data Services Unable to Prepare Data ServicesPage Installing and Using the USB Modem on a Mac 100 Installing and Using the Software on a Mac Computer Installing and Using the Software on a Mac Computer 101Double-clickSoftware Update Click Check Now Finder, choose Go Applications System PreferencesInstalling the Software on a Mac To install the Watcher Lite software on your Mac computerInstalling and Using the Software on a Mac Computer 103 Click Continue Installing the Drivers To install the drivers on your Mac computerInstalling and Using the Software on a Mac Computer 105 Click Restart106 USB Modem Activation and Provisioning Activation Assistant Text/window Description/next action Displayed Device NotActivated WindowInstalling and Using the Software on a Mac Computer 109 To activate your USB modem and accountConnecting to the Sprint Network Icons and Text in Watcher LiteTo connect to the Sprint network To end your network connectionInstalling and Using the Software on a Mac Computer 111 Menu OptionsConnect To use your USB modem, you must activate itSprint Service Areas Manage Your Account Online Removing Your USB ModemTo remove the USB modem from your Mac Troubleshooting Tips Mac Installing and Using the Software on a Mac Computer 113Connect Button Is Unavailable Frequently Asked Questions Installing and Using the Software on a Mac Computer 115 How fast is the connection with Sprint Connection Manager?Can I connect to a dial-up account like AOL or EarthLink? 116 Technical Specifications Regulatory Information 118 Technical Specifications Technical Specifications 119LED Operation State Indicates DataRadio Frequency and Electrical Specifications Software Specifications Environmental Specifications Mechanical SpecificationsRegulatory Information Regulatory Notices Regulatory Information 125126 Patents Regulatory Information 127Trademarks CopyrightAdditional Information and Updates Limitation of LiabilityRegulatory Information 129 130 Safety Information Terms & Conditions 132 Safety and Notices Important Notice Safety and HazardsSafety and Notices 133 Safety and Hazards Important NoticeTerms and Conditions Terms and Conditions 135Services Covered By These Ts&Cs & Additional Terms Basic DefinitionsSubscriber Agreement When You Accept The Agreement When You Don’t Have To Pay An Early Termination FeeOur Policies Term Commitments & Early Termination FeesOur Right To Suspend Or Terminate Services Your Right To Terminate ServicesOur Right To Change The Agreement & Your Related Rights Credit Checks & Credit Information Account Spending Limits ASLDeposits & Returning Deposits Terms and Conditions 139Restrictions On Using Services Coverage Where Your Device Will WorkYour Device, Number & E-mail Address Caller ID Porting/Transferring Phone NumbersAbout Data Services & Content RoamingTerms and Conditions 141 Specific Terms & Restrictions On Using Data Services Account & Service Charges Pro-rating Unused MinutesActivation & Miscellaneous Charges How We Calculate Your Charges For Billing PurposesTerms and Conditions 143 Your Bill Your Payments Late FeesTaxes & Government Fees SurchargesProtecting Our Network & Services Disputing Charges You Must Still Pay Undisputed ChargesYour Privacy Terms and Conditions 145Location Based Services Or Other Emergency CallsIf Your Device Is Lost or Stolen You Agree We Are Not Responsible For Certain Problems Disclaimer of WarrantiesYou Agree Our Liability Is Limited No Consequential Damages Terms and Conditions 147Dispute Resolution Exceptions To Our Agreement To Arbitrate Disputes Terms and Conditions 149No Class Actions No Trial By JuryIndemnification Providing Notice To Each Other Under The AgreementTerms and Conditions 151 152 Glossary and Index 154 Glossary Glossary 155Horizontal Estimated Position Error-Relates to GPS accuracy DormantLED Glossary 157VPN Index Index 159Battery Index 161 Disk space required162 Index Index 163 GPS Basic Windows only164 Index Index 165 Minus sign in Sprint Connection Manager166 Index StoppedworkingafterWindowsupgrade Index 167168 Index Index 169 170 Index
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