Sierra Wireless 595U manual Frequently Asked Questions

Page 122

Cannot Connect to the Network

If the connection is dropped as soon as it is established, charge the battery for at least 30 minutes if the PWR LED is red.

PWR LED Goes Off and On, and Then Stays Red

This situation may occur under extreme usage conditions when you’re transmitting data in a coverage area with a weak signal.

1.Wait until the PWR LED turns green.

2.Resume your connection.

If the PWR LED still goes off, and then comes on again and stays red, charge the battery for at least 30 minutes.

Frequently Asked Questions

What is Watcher Lite?

Watcher Lite is software that lets you connect to the Sprint Power Vision or Sprint Vision network. Watcher Lite takes advantage of the increased data speeds offered by the Sprint Mobile Broadband Network.

Does the Watcher Lite software support LBS?

No. The Watcher Lite software does not support LBS (Location-Based Services).

If the connection is “always on,” am I always being billed?

No. The connection to the network goes dormant after a period of inactivity, but the connection can be re-established faster than having to reconnect. Billing occurs only when data is passed across the network.

114

Section 4A: Installing and Using the Software on a Mac Computer

Image 122
Contents Sprint Mobile Broadband USB Modem Table of Contents 3D. Tools 3C. Changing Sprint Connection Manager Settings3B. Menu Options 3E. Frequently Asked Questions Windows Why won’t my laptop go into hibernation mode when using my119 3F. Troubleshooting Tips Windows117 Glossary and Index 7A. Glossary 7B. Index 5B. Regulatory Information6B. Terms and Conditions Welcome to Sprint Introduction TipBasics of Your USB Modem Page Introducing the Sprint Mobile Broadband USB Modem Introducing the Sprint Mobile Broadband USB ModemYour Sprint Mobile Broadband USB Modem Cdma NetworksOne Touch Activation Package Contents Care and MaintenanceAbout This Guide Getting Started With Your USB Modem Getting Started System Requirements USB Modem SoftwareGetting Started With Your USB Modem Getting StartedSystem Requirements High Encryption Requirements Windows If you are running Windows 2000 with Internet ExplorerUSB Modem Software If you are running Windows 2000 with Netscape CommunicatorGetting Help Visiting the Sprint Web Site Contacting Sprint Customer ServiceTroubleshooting Getting HelpPage Installing the USB Modem on a Windows Computer Page Getting Started Installing the Software on a Windows ComputerInstalling the Software on a Windows Computer Insertion of the rechargeable battery into the USB modem To install the software on your computerInstalling the Software on a Windows Computer Installing the Software on a Windows Computer Inserting and Removing the USB Modem Inserting and Removing the USB ModemInserting the USB Modem Removing the USB Modem To remove the USB modem Inserting the USB ModemRemoving the USB Modem Setting Up Service Windows Setting Up Service WindowsTo unlock your USB modem Activating and Using Sprint ServicePreactivated USB Modem Non-preactivated USB Modem One Touch Activation Non-preactivated USB Modem Activation WizardIf the Activation Wizard has not started automatically Once the Activation Wizard is runningData Provisioning Iota Page Using the USB Modem on a Windows Computer Page Your USB Modem The Basics To start Sprint Connection Manager Sprint Connection ManagerStarting Sprint Connection Manager Starting Sprint Connection Manager Automatically Sprint Connection Manager WindowMobile Broadband Window Location GPS Receiver WindowShow Start/end Hide Details InformationWindow, select Enable Location Services HepeCommon items Connection States Mobile Broadband Window No deviceInitializing Searching for serviceConnecting DisconnectedDevice locked Device powered offConnected to Ndis Searching GPS Status GPS Receiver WindowValidating AcquiredSystem Tray Connection States Attaching an External Antenna Sprint Location ServicesDetermining the Type of Coverage To use Sprint Location Services Powering the USB Modem On and Off Select Menu Power Off Modem Your USB Modem The BasicsExpanding Sprint Connection Manager Select Menu Power On ModemControlling the Sprint Connection Manager Window Mobile Broadband Window GPS Receiver Window Restoring Sprint Connection Manager To restore Sprint Connection Manager when it is minimizedMinimizing Sprint Connection Manager Exiting Sprint Connection ManagerLaunching a Sprint Power Vision or Sprint Vision Connection To launch a connectionRoam Guard Auto-launch upon Network Connection To turn on the Roam Guard featureTo permanently turn off the Roam Guard feature To specify which application to automatically launchViewing the Amount of Data Transferred To end a connection Ending a ConnectionOnline Help Initial Lock Code Displaying Your Phone NumberSecurity To lock the USB modem immediately When the USB Modem Is LockedLocking the USB Modem To unlock the USB modem Locking upon Sprint Connection Manager StartupUnlocking the USB Modem To change the lock code Accessing LinksChanging the Lock Code Uninstalling the Sprint Connection Manager Software Menu Options Sprint Connection Manager Menu System Tray MenuSprint Connection Manager Menu Settings DiagnosticsUpdates Menu Item Description Alert LogSystem Tray Menu Changing Sprint Connection Manager Settings Settings Window Changing Sprint Connection Manager SettingsGeneral Settings Have Sprint Connection Manager start automatically when Software updatesPer month Check Now Check for software updates immediately Windows Windows starts StartsSprint Mobile Broadband Settings Enable When readyTo select GO automatically when ready, ensure that Enable To select Enable Network Adapter NDIS, ensure that GOSprint Menu Item Description Network1XOnly Roam OnlySprint Location Services Settings Specify which mapping and search service for example Every time you use NMEA. For more information, see What isConsent NMEA? on page 90 and When do I need to use NMEA? on Some mapping and search services may have data that isClick Test GPS Tools To sort the entries Viewing the Connection HistoryTo view the Connection History To export the entries to a text fileTo delete all entries Viewing AlertsTo copy one or more entries To delete one or more entriesSelect Device Info & Diagnostics Tools Running DiagnosticsTo access the Device Info & Diagnostics window Tools Displaying System Information To update the softwareUpdating the Software To display system informationAbout Sprint Mobile Broadband To display this windowFrequently Asked Questions Windows Frequently Asked Questions Windows How fast is the connection with Sprint Connection Manager? What is Sprint Connection Manager?If the connection is always on, am I always being billed? What is LBS? Can I connect to a dial-up account like AOL or EarthLink?How do I get the enhanced Local Search feature? What is GPS?What is enhanced Local Search? Where do I find the enhanced Local Search feature?What is GPS User Plane? How do I use the enhanced Local Search feature?Where can I use GPS? What is GPS Control Plane?Can I use Sprint Location Services if I have enabled NDIS? How do I enable/disable GPS?Will GPS work when Privacy is set to ON? Do I need a GPS subscription to use GPS?What is GPS Basic? Location-Based Services limitationsWhat GPS mode options are supported? What is a GPS application? What is GPS Premium?What is the difference between GPS Basic and GPS Premium? What is NMEA? When do I need to use NMEA?To start Nmea output How do I configure my Nmea port?How do I start and stop NMEA? To stop Nmea output, you have several optionsTroubleshooting Tips Windows Problems, Causes, and Solutions Troubleshooting Tips WindowsSearching for Service GO Button Is UnavailableCannot Connect to the Network PWR LED Goes Off and On, and Then Stays RedTroubleshooting Tips Windows Could Not Prepare Data Services Unable to Prepare Data ServicesPage Installing and Using the USB Modem on a Mac 100 Installing and Using the Software on a Mac Computer Installing and Using the Software on a Mac Computer 101Double-clickSoftware Update Click Check Now Finder, choose Go Applications System PreferencesInstalling and Using the Software on a Mac Computer 103 Installing the Software on a MacTo install the Watcher Lite software on your Mac computer Click Continue Installing and Using the Software on a Mac Computer 105 Installing the DriversTo install the drivers on your Mac computer Click Restart106 USB Modem Activation and Provisioning Activated Activation AssistantText/window Description/next action Displayed Device Not WindowInstalling and Using the Software on a Mac Computer 109 To activate your USB modem and accountTo connect to the Sprint network Connecting to the Sprint NetworkIcons and Text in Watcher Lite To end your network connectionConnect Installing and Using the Software on a Mac Computer 111Menu Options To use your USB modem, you must activate itTo remove the USB modem from your Mac Sprint Service Areas Manage Your Account OnlineRemoving Your USB Modem Connect Button Is Unavailable Troubleshooting Tips MacInstalling and Using the Software on a Mac Computer 113 Frequently Asked Questions Can I connect to a dial-up account like AOL or EarthLink? Installing and Using the Software on a Mac Computer 115How fast is the connection with Sprint Connection Manager? 116 Technical Specifications Regulatory Information 118 Technical Specifications Technical Specifications 119LED Operation State Indicates DataRadio Frequency and Electrical Specifications Software Specifications Environmental Specifications Mechanical SpecificationsRegulatory Information Regulatory Notices Regulatory Information 125126 Patents Regulatory Information 127Trademarks CopyrightRegulatory Information 129 Additional Information and UpdatesLimitation of Liability 130 Safety Information Terms & Conditions 132 Safety and Notices 133 Safety and NoticesImportant Notice Safety and Hazards Safety and Hazards Important NoticeTerms and Conditions Terms and Conditions 135Subscriber Agreement Services Covered By These Ts&Cs & Additional TermsBasic Definitions Our Policies When You Accept The AgreementWhen You Don’t Have To Pay An Early Termination Fee Term Commitments & Early Termination FeesOur Right To Change The Agreement & Your Related Rights Our Right To Suspend Or Terminate ServicesYour Right To Terminate Services Deposits & Returning Deposits Credit Checks & Credit InformationAccount Spending Limits ASL Terms and Conditions 139Your Device, Number & E-mail Address Caller ID Restrictions On Using ServicesCoverage Where Your Device Will Work Porting/Transferring Phone NumbersTerms and Conditions 141 About Data Services & ContentRoaming Activation & Miscellaneous Charges Specific Terms & Restrictions On Using Data ServicesAccount & Service Charges Pro-rating Unused Minutes How We Calculate Your Charges For Billing PurposesTerms and Conditions 143 Taxes & Government Fees Your BillYour Payments Late Fees SurchargesYour Privacy Protecting Our Network & ServicesDisputing Charges You Must Still Pay Undisputed Charges Terms and Conditions 145If Your Device Is Lost or Stolen Location Based ServicesOr Other Emergency Calls You Agree Our Liability Is Limited No Consequential Damages You Agree We Are Not Responsible For Certain ProblemsDisclaimer of Warranties Terms and Conditions 147Dispute Resolution Exceptions To Our Agreement To Arbitrate Disputes Terms and Conditions 149Indemnification No Class ActionsNo Trial By Jury Providing Notice To Each Other Under The AgreementTerms and Conditions 151 152 Glossary and Index 154 Glossary Glossary 155Horizontal Estimated Position Error-Relates to GPS accuracy DormantLED Glossary 157VPN Index Index 159Battery Index 161 Disk space required162 Index Index 163 GPS Basic Windows only164 Index Index 165 Minus sign in Sprint Connection Manager166 Index StoppedworkingafterWindowsupgrade Index 167168 Index Index 169 170 Index
Related manuals
Manual 44 pages 34.49 Kb Manual 2 pages 45.83 Kb