Sierra Wireless 595U manual About This Guide

Page 15

Do not handle or operate the USB modem while driving or operating a vehicle. Doing so may distract you from properly operating the vehicle. In some states and provinces, operating communication devices while in control of a vehicle is a criminal offense.

About This Guide

This user’s guide is designed to provide you with all the information you need to install and use your USB modem by Sierra Wireless (AirCard 595U).

Note:

The comprehensive Getting Started guide that comes with the Sprint Mobile Broadband USB modem should be sufficient for most installations.

Section 1 (which you are reading) gives you an overview of the USB modem (AirCard 595U).

Section 2 provides step-by-step instructions for installing the USB modem and Sprint Connection Manager software on a Windows computer (page 15).

Section 3 provides step-by-step instructions on using the USB modem on a Windows computer (page 29).

Section 4 provides step-by-step instructions for installing and using the USB modem on a Mac computer (page 99).

Section 5 provides electrical, radio frequency, and other parameters of the USB modem for those who require technical information, as well as regulatory information (page 117).

Section 6 provides important safety and liability information and the Terms and Conditions of use for the Sprint Mobile Broadband USB modem (page 131).

Section 7 include a glossary (page 155) and index (page 159).

Section 1A: Introducing the Sprint Mobile Broadband USB Modem

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Contents Sprint Mobile Broadband USB Modem Table of Contents 3C. Changing Sprint Connection Manager Settings 3B. Menu Options3D. Tools Why won’t my laptop go into hibernation mode when using my 3E. Frequently Asked Questions Windows3F. Troubleshooting Tips Windows 117119 5B. Regulatory Information 6B. Terms and ConditionsGlossary and Index 7A. Glossary 7B. Index Welcome to Sprint Tip IntroductionBasics of Your USB Modem Page Introducing the Sprint Mobile Broadband USB Modem Introducing the Sprint Mobile Broadband USB ModemCdma Networks Your Sprint Mobile Broadband USB ModemOne Touch Activation Care and Maintenance Package ContentsAbout This Guide Getting Started System Requirements USB Modem Software Getting Started With Your USB ModemGetting Started System RequirementsGetting Started With Your USB Modem If you are running Windows 2000 with Internet Explorer High Encryption Requirements WindowsIf you are running Windows 2000 with Netscape Communicator USB Modem SoftwareGetting Help Getting Help Contacting Sprint Customer ServiceTroubleshooting Visiting the Sprint Web SitePage Installing the USB Modem on a Windows Computer Page Installing the Software on a Windows Computer Installing the Software on a Windows ComputerGetting Started To install the software on your computer Insertion of the rechargeable battery into the USB modemInstalling the Software on a Windows Computer Installing the Software on a Windows Computer Inserting and Removing the USB Modem Inserting the USB Modem Removing the USB ModemInserting and Removing the USB Modem Inserting the USB Modem Removing the USB ModemTo remove the USB modem Setting Up Service Windows Setting Up Service WindowsActivating and Using Sprint Service Preactivated USB ModemTo unlock your USB modem Non-preactivated USB Modem Activation Wizard Non-preactivated USB Modem One Touch ActivationOnce the Activation Wizard is running If the Activation Wizard has not started automaticallyData Provisioning Iota Page Using the USB Modem on a Windows Computer Page Your USB Modem The Basics Sprint Connection Manager Starting Sprint Connection ManagerTo start Sprint Connection Manager Sprint Connection Manager Window Starting Sprint Connection Manager AutomaticallyMobile Broadband Window Information GPS Receiver WindowShow Start/end Hide Details LocationHepe Window, select Enable Location ServicesCommon items No device Connection States Mobile Broadband WindowDisconnected Searching for serviceConnecting InitializingDevice powered off Connected to NdisDevice locked Acquired GPS Status GPS Receiver WindowValidating SearchingSystem Tray Connection States Sprint Location Services Determining the Type of CoverageAttaching an External Antenna To use Sprint Location Services Select Menu Power Off Modem Your USB Modem The Basics Powering the USB Modem On and OffSelect Menu Power On Modem Controlling the Sprint Connection Manager WindowExpanding Sprint Connection Manager Mobile Broadband Window GPS Receiver Window Exiting Sprint Connection Manager To restore Sprint Connection Manager when it is minimizedMinimizing Sprint Connection Manager Restoring Sprint Connection ManagerTo launch a connection Launching a Sprint Power Vision or Sprint Vision ConnectionRoam Guard To specify which application to automatically launch To turn on the Roam Guard featureTo permanently turn off the Roam Guard feature Auto-launch upon Network ConnectionViewing the Amount of Data Transferred Ending a Connection Online HelpTo end a connection Displaying Your Phone Number SecurityInitial Lock Code When the USB Modem Is Locked Locking the USB ModemTo lock the USB modem immediately Locking upon Sprint Connection Manager Startup Unlocking the USB ModemTo unlock the USB modem Accessing Links Changing the Lock CodeTo change the lock code Uninstalling the Sprint Connection Manager Software Sprint Connection Manager Menu System Tray Menu Menu OptionsSprint Connection Manager Menu Menu Item Description Alert Log DiagnosticsUpdates SettingsSystem Tray Menu Changing Sprint Connection Manager Settings Changing Sprint Connection Manager Settings Settings WindowGeneral Settings Windows Windows starts Starts Software updatesPer month Check Now Check for software updates immediately Have Sprint Connection Manager start automatically whenSprint Mobile Broadband Settings To select Enable Network Adapter NDIS, ensure that GO When readyTo select GO automatically when ready, ensure that Enable EnableRoam Only Menu Item Description Network1XOnly SprintSprint Location Services Settings Some mapping and search services may have data that is Every time you use NMEA. For more information, see What isConsent NMEA? on page 90 and When do I need to use NMEA? on Specify which mapping and search service for exampleClick Test GPS Tools To export the entries to a text file Viewing the Connection HistoryTo view the Connection History To sort the entriesTo delete one or more entries Viewing AlertsTo copy one or more entries To delete all entriesRunning Diagnostics To access the Device Info & Diagnostics windowSelect Device Info & Diagnostics Tools Tools To display system information To update the softwareUpdating the Software Displaying System InformationTo display this window About Sprint Mobile BroadbandFrequently Asked Questions Windows Frequently Asked Questions Windows What is Sprint Connection Manager? If the connection is always on, am I always being billed?How fast is the connection with Sprint Connection Manager? Can I connect to a dial-up account like AOL or EarthLink? What is LBS?Where do I find the enhanced Local Search feature? What is GPS?What is enhanced Local Search? How do I get the enhanced Local Search feature?What is GPS Control Plane? How do I use the enhanced Local Search feature?Where can I use GPS? What is GPS User Plane?Do I need a GPS subscription to use GPS? How do I enable/disable GPS?Will GPS work when Privacy is set to ON? Can I use Sprint Location Services if I have enabled NDIS?Location-Based Services limitations What GPS mode options are supported?What is GPS Basic? What is GPS Premium? What is the difference between GPS Basic and GPS Premium?What is a GPS application? When do I need to use NMEA? What is NMEA?To stop Nmea output, you have several options How do I configure my Nmea port?How do I start and stop NMEA? To start Nmea outputTroubleshooting Tips Windows Troubleshooting Tips Windows Problems, Causes, and SolutionsGO Button Is Unavailable Searching for ServicePWR LED Goes Off and On, and Then Stays Red Cannot Connect to the NetworkTroubleshooting Tips Windows Unable to Prepare Data Services Could Not Prepare Data ServicesPage Installing and Using the USB Modem on a Mac 100 Installing and Using the Software on a Mac Computer 101 Installing and Using the Software on a Mac ComputerFinder, choose Go Applications System Preferences Double-clickSoftware Update Click Check NowInstalling the Software on a Mac To install the Watcher Lite software on your Mac computerInstalling and Using the Software on a Mac Computer 103 Click Continue Click Restart Installing the DriversTo install the drivers on your Mac computer Installing and Using the Software on a Mac Computer 105106 USB Modem Activation and Provisioning Window Activation AssistantText/window Description/next action Displayed Device Not ActivatedTo activate your USB modem and account Installing and Using the Software on a Mac Computer 109To end your network connection Connecting to the Sprint NetworkIcons and Text in Watcher Lite To connect to the Sprint networkTo use your USB modem, you must activate it Installing and Using the Software on a Mac Computer 111Menu Options ConnectSprint Service Areas Manage Your Account Online Removing Your USB ModemTo remove the USB modem from your Mac Troubleshooting Tips Mac Installing and Using the Software on a Mac Computer 113Connect Button Is Unavailable Frequently Asked Questions Installing and Using the Software on a Mac Computer 115 How fast is the connection with Sprint Connection Manager?Can I connect to a dial-up account like AOL or EarthLink? 116 Technical Specifications Regulatory Information 118 Technical Specifications 119 Technical SpecificationsState Indicates Data LED OperationRadio Frequency and Electrical Specifications Software Specifications Mechanical Specifications Environmental SpecificationsRegulatory Information Regulatory Information 125 Regulatory Notices126 Regulatory Information 127 PatentsCopyright TrademarksAdditional Information and Updates Limitation of LiabilityRegulatory Information 129 130 Safety Information Terms & Conditions 132 Safety and Notices Important Notice Safety and HazardsSafety and Notices 133 Important Notice Safety and HazardsTerms and Conditions 135 Terms and ConditionsServices Covered By These Ts&Cs & Additional Terms Basic DefinitionsSubscriber Agreement Term Commitments & Early Termination Fees When You Accept The AgreementWhen You Don’t Have To Pay An Early Termination Fee Our PoliciesOur Right To Suspend Or Terminate Services Your Right To Terminate ServicesOur Right To Change The Agreement & Your Related Rights Terms and Conditions 139 Credit Checks & Credit InformationAccount Spending Limits ASL Deposits & Returning DepositsPorting/Transferring Phone Numbers Restrictions On Using ServicesCoverage Where Your Device Will Work Your Device, Number & E-mail Address Caller IDAbout Data Services & Content RoamingTerms and Conditions 141 How We Calculate Your Charges For Billing Purposes Specific Terms & Restrictions On Using Data ServicesAccount & Service Charges Pro-rating Unused Minutes Activation & Miscellaneous ChargesTerms and Conditions 143 Surcharges Your BillYour Payments Late Fees Taxes & Government FeesTerms and Conditions 145 Protecting Our Network & ServicesDisputing Charges You Must Still Pay Undisputed Charges Your PrivacyLocation Based Services Or Other Emergency CallsIf Your Device Is Lost or Stolen Terms and Conditions 147 You Agree We Are Not Responsible For Certain ProblemsDisclaimer of Warranties You Agree Our Liability Is Limited No Consequential DamagesDispute Resolution Terms and Conditions 149 Exceptions To Our Agreement To Arbitrate DisputesProviding Notice To Each Other Under The Agreement No Class ActionsNo Trial By Jury IndemnificationTerms and Conditions 151 152 Glossary and Index 154 Glossary 155 GlossaryDormant Horizontal Estimated Position Error-Relates to GPS accuracyGlossary 157 LEDVPN Index 159 IndexBattery Disk space required Index 161162 Index GPS Basic Windows only Index 163164 Index Minus sign in Sprint Connection Manager Index 165166 Index Index 167 StoppedworkingafterWindowsupgrade168 Index Index 169 170 Index
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