Sierra Wireless 595U Your Bill, Your Payments Late Fees, Taxes & Government Fees, Surcharges

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Your Bill

Your bill provides you notice of your charges. It reflects monthly recurring charges (usually billed one bill cycle in advance) and usage/transaction specific charges (usually billed in the bill cycle in which they’re incurred). Some usage charges, such as those that depend on usage information from a third party, may be billed in subsequent bill cycles and result in higher than expected charges for that month. Bill cycles and dates may change from time to time. Your bill may also

include other important notices (for example, changes to this Agreement, to your

Service, legal notices, etc.). Your paper bill may not include individual call detail. Your call detail is available online. Paper bills with call detail may be subject to an additional charge. If you choose internet billing, you will not receive paper bills.

Your Payments; Late Fees

Payment is due in full as stated on your bill. If we do not receive payment in full by the date specified on your bill, a late payment charge, which may be charged at the highest rate permissible by law, may be applied to the total unpaid balance. We may also charge you any costs we pay to a collection agency to collect unpaid balances from you. If we bill you for amounts on behalf of a third party, payments received are first applied to our charges. You may be charged additional fees for certain methods of payment. We may charge you, up to the highest amount permitted by law, for returned checks or other payments paid by you and denied for any reason by a financial institution. Acceptance of payments (even if marked “paid in full”) does not waive our right to collect all amounts that you owe us. We may restrict your payment methods to cashier’s check, money order, or other similar secure form of payment at any time for good reason.

Taxes & Government Fees

You agree to pay all federal, state and local taxes, fees and other assessments that we’re required by law to collect on the Services we provide you and remit to the government. These charges may change from time to time without advance notice. If you’re claiming any tax exemption, you must provide us with a valid exemption certificate. Tax exemptions generally won’t be applied retroactively.

Surcharges

You agree to pay the surcharges, fees and other charges that we assess to recoup our government costs or costs of complying with certain government programs (“Surcharges”). Surcharges aren’t taxes or government mandated charges; they’re charges we choose to collect from you. Surcharges are subject to change, sometimes on

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Section 6B: Terms and Conditions

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Contents Sprint Mobile Broadband USB Modem Table of Contents 3D. Tools 3C. Changing Sprint Connection Manager Settings3B. Menu Options 3E. Frequently Asked Questions Windows Why won’t my laptop go into hibernation mode when using my119 3F. Troubleshooting Tips Windows117 Glossary and Index 7A. Glossary 7B. Index 5B. Regulatory Information6B. Terms and Conditions Welcome to Sprint Introduction TipBasics of Your USB Modem Page Introducing the Sprint Mobile Broadband USB Modem Introducing the Sprint Mobile Broadband USB ModemYour Sprint Mobile Broadband USB Modem Cdma NetworksOne Touch Activation Package Contents Care and MaintenanceAbout This Guide Getting Started With Your USB Modem Getting Started System Requirements USB Modem SoftwareGetting Started With Your USB Modem Getting StartedSystem Requirements High Encryption Requirements Windows If you are running Windows 2000 with Internet ExplorerUSB Modem Software If you are running Windows 2000 with Netscape CommunicatorGetting Help Contacting Sprint Customer Service TroubleshootingVisiting the Sprint Web Site Getting HelpPage Installing the USB Modem on a Windows Computer Page Getting Started Installing the Software on a Windows ComputerInstalling the Software on a Windows Computer Insertion of the rechargeable battery into the USB modem To install the software on your computerInstalling the Software on a Windows Computer Installing the Software on a Windows Computer Inserting and Removing the USB Modem Inserting and Removing the USB ModemInserting the USB Modem Removing the USB Modem To remove the USB modem Inserting the USB ModemRemoving the USB Modem Setting Up Service Windows Setting Up Service WindowsTo unlock your USB modem Activating and Using Sprint ServicePreactivated USB Modem Non-preactivated USB Modem One Touch Activation Non-preactivated USB Modem Activation WizardIf the Activation Wizard has not started automatically Once the Activation Wizard is runningData Provisioning Iota Page Using the USB Modem on a Windows Computer Page Your USB Modem The Basics To start Sprint Connection Manager Sprint Connection ManagerStarting Sprint Connection Manager Starting Sprint Connection Manager Automatically Sprint Connection Manager WindowMobile Broadband Window GPS Receiver Window Show Start/end Hide DetailsLocation InformationWindow, select Enable Location Services HepeCommon items Connection States Mobile Broadband Window No deviceSearching for service ConnectingInitializing DisconnectedDevice locked Device powered offConnected to Ndis GPS Status GPS Receiver Window ValidatingSearching AcquiredSystem Tray Connection States Attaching an External Antenna Sprint Location ServicesDetermining the Type of Coverage To use Sprint Location Services Powering the USB Modem On and Off Select Menu Power Off Modem Your USB Modem The BasicsExpanding Sprint Connection Manager Select Menu Power On ModemControlling the Sprint Connection Manager Window Mobile Broadband Window GPS Receiver Window To restore Sprint Connection Manager when it is minimized Minimizing Sprint Connection ManagerRestoring Sprint Connection Manager Exiting Sprint Connection ManagerLaunching a Sprint Power Vision or Sprint Vision Connection To launch a connectionRoam Guard To turn on the Roam Guard feature To permanently turn off the Roam Guard featureAuto-launch upon Network Connection To specify which application to automatically launchViewing the Amount of Data Transferred To end a connection Ending a ConnectionOnline Help Initial Lock Code Displaying Your Phone NumberSecurity To lock the USB modem immediately When the USB Modem Is LockedLocking the USB Modem To unlock the USB modem Locking upon Sprint Connection Manager StartupUnlocking the USB Modem To change the lock code Accessing LinksChanging the Lock Code Uninstalling the Sprint Connection Manager Software Menu Options Sprint Connection Manager Menu System Tray MenuSprint Connection Manager Menu Diagnostics UpdatesSettings Menu Item Description Alert LogSystem Tray Menu Changing Sprint Connection Manager Settings Settings Window Changing Sprint Connection Manager SettingsGeneral Settings Software updates Per month Check Now Check for software updates immediatelyHave Sprint Connection Manager start automatically when Windows Windows starts StartsSprint Mobile Broadband Settings When ready To select GO automatically when ready, ensure that EnableEnable To select Enable Network Adapter NDIS, ensure that GOMenu Item Description Network 1XOnlySprint Roam OnlySprint Location Services Settings Every time you use NMEA. For more information, see What is Consent NMEA? on page 90 and When do I need to use NMEA? onSpecify which mapping and search service for example Some mapping and search services may have data that isClick Test GPS Tools Viewing the Connection History To view the Connection HistoryTo sort the entries To export the entries to a text fileViewing Alerts To copy one or more entriesTo delete all entries To delete one or more entriesSelect Device Info & Diagnostics Tools Running DiagnosticsTo access the Device Info & Diagnostics window Tools To update the software Updating the SoftwareDisplaying System Information To display system informationAbout Sprint Mobile Broadband To display this windowFrequently Asked Questions Windows Frequently Asked Questions Windows How fast is the connection with Sprint Connection Manager? What is Sprint Connection Manager?If the connection is always on, am I always being billed? What is LBS? Can I connect to a dial-up account like AOL or EarthLink?What is GPS? What is enhanced Local Search?How do I get the enhanced Local Search feature? Where do I find the enhanced Local Search feature?How do I use the enhanced Local Search feature? Where can I use GPS?What is GPS User Plane? What is GPS Control Plane?How do I enable/disable GPS? Will GPS work when Privacy is set to ON?Can I use Sprint Location Services if I have enabled NDIS? Do I need a GPS subscription to use GPS?What is GPS Basic? Location-Based Services limitationsWhat GPS mode options are supported? What is a GPS application? What is GPS Premium?What is the difference between GPS Basic and GPS Premium? What is NMEA? When do I need to use NMEA?How do I configure my Nmea port? How do I start and stop NMEA?To start Nmea output To stop Nmea output, you have several optionsTroubleshooting Tips Windows Problems, Causes, and Solutions Troubleshooting Tips WindowsSearching for Service GO Button Is UnavailableCannot Connect to the Network PWR LED Goes Off and On, and Then Stays RedTroubleshooting Tips Windows Could Not Prepare Data Services Unable to Prepare Data ServicesPage Installing and Using the USB Modem on a Mac 100 Installing and Using the Software on a Mac Computer Installing and Using the Software on a Mac Computer 101Double-clickSoftware Update Click Check Now Finder, choose Go Applications System PreferencesInstalling and Using the Software on a Mac Computer 103 Installing the Software on a MacTo install the Watcher Lite software on your Mac computer Click Continue Installing the Drivers To install the drivers on your Mac computerInstalling and Using the Software on a Mac Computer 105 Click Restart106 USB Modem Activation and Provisioning Activation Assistant Text/window Description/next action Displayed Device NotActivated WindowInstalling and Using the Software on a Mac Computer 109 To activate your USB modem and accountConnecting to the Sprint Network Icons and Text in Watcher LiteTo connect to the Sprint network To end your network connectionInstalling and Using the Software on a Mac Computer 111 Menu OptionsConnect To use your USB modem, you must activate itTo remove the USB modem from your Mac Sprint Service Areas Manage Your Account OnlineRemoving Your USB Modem Connect Button Is Unavailable Troubleshooting Tips MacInstalling and Using the Software on a Mac Computer 113 Frequently Asked Questions Can I connect to a dial-up account like AOL or EarthLink? Installing and Using the Software on a Mac Computer 115How fast is the connection with Sprint Connection Manager? 116 Technical Specifications Regulatory Information 118 Technical Specifications Technical Specifications 119LED Operation State Indicates DataRadio Frequency and Electrical Specifications Software Specifications Environmental Specifications Mechanical SpecificationsRegulatory Information Regulatory Notices Regulatory Information 125126 Patents Regulatory Information 127Trademarks CopyrightRegulatory Information 129 Additional Information and UpdatesLimitation of Liability 130 Safety Information Terms & Conditions 132 Safety and Notices 133 Safety and NoticesImportant Notice Safety and Hazards Safety and Hazards Important NoticeTerms and Conditions Terms and Conditions 135Subscriber Agreement Services Covered By These Ts&Cs & Additional TermsBasic Definitions When You Accept The Agreement When You Don’t Have To Pay An Early Termination FeeOur Policies Term Commitments & Early Termination FeesOur Right To Change The Agreement & Your Related Rights Our Right To Suspend Or Terminate ServicesYour Right To Terminate Services Credit Checks & Credit Information Account Spending Limits ASLDeposits & Returning Deposits Terms and Conditions 139Restrictions On Using Services Coverage Where Your Device Will WorkYour Device, Number & E-mail Address Caller ID Porting/Transferring Phone NumbersTerms and Conditions 141 About Data Services & ContentRoaming Specific Terms & Restrictions On Using Data Services Account & Service Charges Pro-rating Unused MinutesActivation & Miscellaneous Charges How We Calculate Your Charges For Billing PurposesTerms and Conditions 143 Your Bill Your Payments Late FeesTaxes & Government Fees SurchargesProtecting Our Network & Services Disputing Charges You Must Still Pay Undisputed ChargesYour Privacy Terms and Conditions 145If Your Device Is Lost or Stolen Location Based ServicesOr Other Emergency Calls You Agree We Are Not Responsible For Certain Problems Disclaimer of WarrantiesYou Agree Our Liability Is Limited No Consequential Damages Terms and Conditions 147Dispute Resolution Exceptions To Our Agreement To Arbitrate Disputes Terms and Conditions 149No Class Actions No Trial By JuryIndemnification Providing Notice To Each Other Under The AgreementTerms and Conditions 151 152 Glossary and Index 154 Glossary Glossary 155Horizontal Estimated Position Error-Relates to GPS accuracy DormantLED Glossary 157VPN Index Index 159Battery Index 161 Disk space required162 Index Index 163 GPS Basic Windows only164 Index Index 165 Minus sign in Sprint Connection Manager166 Index StoppedworkingafterWindowsupgrade Index 167168 Index Index 169 170 Index
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