WatchGuard Technologies
SOHO
manual
WatchGuard Soho User Guide
Troubleshooting
Install
FAQ
Default Factory Settings
Your Administrative Options
Configuring Static Routes
= VPN Manager Access
Firewall Settings
How to
What is
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WatchGuard
®
SOHO User Guide
SOHO and SOHOtc version 5.0
WatchGuard SOHO and SOHO tc
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Contents
WatchGuard Soho User Guide
Page
Following conventions are used throughout this guide
Using this guide
FCC Certification
Certifications and Notices
CE Notice
Industry Canada
Taiwanese Notice Vcci Notice Class a ITE
Declaration of Conformity
WatchGuard End-User License Agreement
Page
User Guide
WatchGuard Limited Hardware Warranty
User Guide
Copyright and Patent Information
Table of Contents
Your Administrative Options
Configuring Virtual Private Networking
Page
Welcome
Introduction
How does a firewall work?
Registration and Identification Information
How does a firewall work?
IP Addresses
How does information travel on the internet?
Protocol
Port number
How does the Soho process this information?
Services
Network Address Translation NAT
Soho Home Page-System Status
Default Factory Settings
Firewall Settings
Resetting a Soho to the Factory Defaults
Base Model Soho
Rebooting a WatchGuard Soho
Rebooting a WatchGuard Soho
Rebooting a WatchGuard Soho
Before you begin
Pre-installation checklist
Installation Process
Microsoft Windows NT or
Determine your current TCP/IP settings
Microsoft Windows 95 or 98 or ME
Macintosh
Exit the TCP/IP configuration screen
Disable your browser’s Http proxy
Netscape 6/6.1
Netscape
Internet Explorer 5.0/5.5
Physically connecting your Soho
Cabling the Soho for one to four devices
Installation Process
Cabling the Soho for more than four computers
This creates a connection between the Soho and the modem
Installation Process
Network addressing
Configuring Your External Network
Double-click the Network icon
TCP/IP Properties dialog box appears
Configuring the Soho External network for dynamic addressing
On your computer
Configuring the Soho External network for static addressing
External
On the Soho
Configuring the Soho external network for PPPoE
From the Configuration Mode drop list, select PPPoE Client
Click Automatically restore lost connections
Release and renew the IP configuration
Configure the Trusted network with static addresses
Configuring Your Trusted Network
Routes
Configure additional computers to the trusted network
Configuring Static Routes
View the Network Statistics
Network Statistics
View the Network Statistics
System Security
Your Administrative Options
Setting a System Administrator Name and System Passphrase
= System Security
= VPN Manager Access
Setting up VPN Manager Access
Click the Submit button
Redeeming your Soho upgrade certificates
Update Your Configuration from a Non- Windows Platform
= Update
= Upgrade
Seat Licenses
Upgrade certificates
= View Configuration File
View the Configuration File
View the Configuration File
Configuring Incoming and Outgoing Services
Firewall settings
Incoming or Outgoing
Pre-configured Services
Creating a Custom Service
TCP and UDP Ports
Custom Service
IP Protocols
Blocking External Sites
Blocked Sites
Firewall Options
Firewall Options
Ping requests received on the External Network
Socks implementation for the Soho
Denying FTP access to the Trusted Network interface
Configure your Socks application
Disabling Socks on the Soho
Logging all allowed outbound traffic
DMZ
Creating a virtual DMZ
Creating a virtual DMZ
Creating a virtual DMZ
Viewing Soho log messages
What is Logging?
Wsep Logging
Setting a WatchGuard Security Event Processor log host
Our example
Syslog Logging
Setting a Syslog Host
System Time
Setting the System Time
If you have decided to use the WatchGuard Time Server
Setting the System Time
Setting the System Time
How WebBlocker works
WatchGuard Soho WebBlocker
Web site in WebBlocker database
Web site not in WebBlocker database
WatchGuard WebBlocker database unavailable
WebBlocker Users and Groups
Bypassing the Soho WebBlocker
Purchasing and enabling Soho WebBlocker
Enable WebBlocker
Configuring the Soho WebBlocker
Settings
Enter the Inactivity Timeout in minutes
Groups
Create WebBlocker Groups and Users
To the right of the Users field, click the New button
Click the Submit button
Alcohol/Tobacco
WebBlocker categories
Drug Culture
Search Engines
Click Check if the URL is on the CyberNOT List
Searching for blocked sites
Why create a virtual private network?
Configuring Virtual Private Networking
What you will need
IP Address Table example
Obtaining the VPN upgrade
Step-by-step instructions for configuring a Soho VPN tunnel
Enabling the VPN upgrade
Special considerations
Why do I need a static external address?
Frequently asked questions
How do I get a static external IP address?
How do I obtain a VPN upgrade certificate?
OK, why is ping not working?
How do I connect three or four offices together?
How do I troubleshoot the connection?
Muvpn Clients
How do I enable a VPN Tunnel?
View the VPN Statistics
View the VPN Statistics 104
How do I reboot my SOHO?
Troubleshooting
General
How do I register my SOHO?
What do the on and Mode lights signify on the SOHO?
What is a Soho feature key?
Set a password on my unit, but I forgot it. Can you help?
Cant get a certain Soho feature to work with a DSL modem
How does the seat limitation on the Soho work?
How do I install a Soho using a Macintosh?
Where are the Soho settings stored?
Configuration
How can I see the MAC address of my SOHO?
How do I change to a Dhcp trusted IP address?
How do I change to a static trusted IP address?
How do I set up and disable Webblocker?
Incoming
WebBlocker
VPN Management
How do I set up VPN between two SOHOs?
How do I set up my Soho for VPN Manager Access?
Contacting Technical support
Online Documenting and In-Depth FAQs
Special Notices
Database WebBlocker Default gateway 98 DNS service
116
User Guide 117
Socks
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