WatchGuard Technologies SOHO manual WatchGuard End-User License Agreement

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WatchGuard® End-User License Agreement

IMPORTANT - READ CAREFULLY BEFORE ACCESSING WATCHGUARD SOFTWARE This WatchGuard End-User License Agreement (“EULA”) is a legal agreement between you (either an individual or a single entity) and WatchGuard Technologies, Inc. (“WATCHGUARD”) for the WATCHGUARD software product you have purchased, which includes computer software and any separately installed components, and any updates or modifications thereto, and which may include associated media, printed materials, and on-line or electronic documentation (the “SOFTWARE PRODUCT”). WATCHGUARD is willing to license the SOFTWARE PRODUCT to you only on the condition that you accept all of the terms contained in this EULA. Please read this EULA carefully. By installing or using the SOFTWARE PRODUCT, you agree to be bound by the terms of this EULA. If you do not agree to the terms of this EULA, WATCHGUARD will not license the SOFTWARE PRODUCT to you, and you will not have any rights in the SOFTWARE PRODUCT. In that case, promptly return the SOFTWARE PRODUCT, along with proof of payment, to the authorized dealer from whom you obtained the SOFTWARE PRODUCT for a full refund of the price you paid.

1.OWNERSHIP AND LICENSE. The SOFTWARE PRODUCT is protected by copyright laws and international copyright treaties, as well as other intellectual property laws and treaties. This is a license agreement and NOT an agreement for sale. All title and copyrights in and to the SOFTWARE PRODUCT (including but not limited to any images, photographs, animations, video, audio, music, text, and applets incorporated into the SOFTWARE PRODUCT), the accompanying printed materials, and any copies of the SOFTWARE PRODUCT are owned by WATCHGUARD or its suppliers. Your rights to use the SOFTWARE PRODUCT are as specified in this EULA, and WATCHGUARD retains all rights not expressly granted to you in this EULA. Nothing in this EULA constitutes a waiver of our rights under U.S. copyright law or any other law or treaty.

2.PERMITTED USES. You are granted the following rights to the SOFTWARE PRODUCT:

(A) You may install and use the SOFTWARE PRODUCT on any computer with an associated connection to the hardware product (the “Hardware”); (B) You may install and use the SOFTWARE PRODUCT on more than one computer at once without licensing an additional copy of the SOFTWARE PRODUCT for each additional computer on which you want to use it, provided each computer on which you install the SOFTWARE PRODUCT has an associated connection to the Hardware; and (C) You may make a single copy of the SOFTWARE PRODUCT for backup or archival purposes only.

3.PROHIBITED USES. You may not, without express written permission from WATCHGUARD: (A) Reverse engineer, disassemble or decompile the SOFTWARE PRODUCT; (B) Use, copy, modify, merge or transfer copies of the SOFTWARE PRODUCT or printed materials except as provided in this EULA; (C) Use any backup or archival copy of the SOFTWARE PRODUCT (or allow someone else to use such a copy) for any purpose other than to replace the original copy in the event it is destroyed or becomes defective; (D) Sublicense, lend, lease or rent the SOFTWARE PRODUCT; or (E) Transfer this license to another party unless (i) the transfer is permanent, (ii) the third party recipient agrees to the terms of this EULA, and (iii) you do not retain any copies of the SOFTWARE PRODUCT.

User Guide 5.0

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Contents WatchGuard Soho User Guide Page Following conventions are used throughout this guide Using this guideIndustry Canada Certifications and NoticesFCC Certification CE NoticeTaiwanese Notice Vcci Notice Class a ITE Declaration of Conformity WatchGuard End-User License Agreement Page User Guide WatchGuard Limited Hardware Warranty User Guide Copyright and Patent Information Table of Contents Your Administrative Options Configuring Virtual Private Networking Page Welcome IntroductionHow does a firewall work? Registration and Identification InformationHow does a firewall work? Port number How does information travel on the internet?IP Addresses ProtocolHow does the Soho process this information? ServicesNetwork Address Translation NAT Soho Home Page-System Status Default Factory SettingsFirewall Settings Resetting a Soho to the Factory DefaultsBase Model Soho Rebooting a WatchGuard SohoRebooting a WatchGuard Soho Rebooting a WatchGuard Soho Before you begin Pre-installation checklistInstallation Process Macintosh Determine your current TCP/IP settingsMicrosoft Windows NT or Microsoft Windows 95 or 98 or MEExit the TCP/IP configuration screen Disable your browser’s Http proxyNetscape 6/6.1 NetscapeInternet Explorer 5.0/5.5 Physically connecting your SohoCabling the Soho for one to four devices Installation Process Cabling the Soho for more than four computers This creates a connection between the Soho and the modem Installation Process Network addressing Configuring Your External NetworkDouble-click the Network icon TCP/IP Properties dialog box appears Configuring the Soho External network for dynamic addressing On your computer Configuring the Soho External network for static addressingExternal On the SohoConfiguring the Soho external network for PPPoE From the Configuration Mode drop list, select PPPoE Client Click Automatically restore lost connections Release and renew the IP configuration Configure the Trusted network with static addresses Configuring Your Trusted NetworkRoutes Configure additional computers to the trusted network Configuring Static Routes View the Network Statistics Network Statistics View the Network Statistics System Security Your Administrative OptionsSetting a System Administrator Name and System Passphrase = System Security = VPN Manager Access Setting up VPN Manager AccessClick the Submit button Redeeming your Soho upgrade certificates Update Your Configuration from a Non- Windows Platform= Update = Upgrade Seat Licenses Upgrade certificates= View Configuration File View the Configuration FileView the Configuration File Configuring Incoming and Outgoing Services Firewall settingsIncoming or Outgoing Pre-configured ServicesCreating a Custom Service TCP and UDP Ports Custom ServiceIP Protocols Blocking External Sites Blocked Sites Firewall Options Firewall OptionsPing requests received on the External Network Socks implementation for the Soho Denying FTP access to the Trusted Network interfaceConfigure your Socks application Disabling Socks on the Soho Logging all allowed outbound trafficDMZ Creating a virtual DMZCreating a virtual DMZ Creating a virtual DMZ Viewing Soho log messages What is Logging?Wsep Logging Setting a WatchGuard Security Event Processor log hostOur example Syslog Logging Setting a Syslog HostSystem Time Setting the System TimeIf you have decided to use the WatchGuard Time Server Setting the System Time Setting the System Time How WebBlocker works WatchGuard Soho WebBlockerWebBlocker Users and Groups Web site not in WebBlocker databaseWeb site in WebBlocker database WatchGuard WebBlocker database unavailableBypassing the Soho WebBlocker Purchasing and enabling Soho WebBlockerEnable WebBlocker Configuring the Soho WebBlockerSettings Enter the Inactivity Timeout in minutes Groups Create WebBlocker Groups and UsersTo the right of the Users field, click the New button Click the Submit button Alcohol/Tobacco WebBlocker categoriesDrug Culture Search Engines Click Check if the URL is on the CyberNOT List Searching for blocked sitesWhy create a virtual private network? Configuring Virtual Private NetworkingWhat you will need IP Address Table example Special considerations Step-by-step instructions for configuring a Soho VPN tunnelObtaining the VPN upgrade Enabling the VPN upgradeWhy do I need a static external address? Frequently asked questionsHow do I get a static external IP address? How do I troubleshoot the connection? OK, why is ping not working?How do I obtain a VPN upgrade certificate? How do I connect three or four offices together?Muvpn Clients How do I enable a VPN Tunnel?View the VPN Statistics View the VPN Statistics 104 How do I reboot my SOHO? TroubleshootingGeneral How do I register my SOHO? What do the on and Mode lights signify on the SOHO?How does the seat limitation on the Soho work? Set a password on my unit, but I forgot it. Can you help?What is a Soho feature key? Cant get a certain Soho feature to work with a DSL modemHow do I install a Soho using a Macintosh? How do I change to a Dhcp trusted IP address? ConfigurationWhere are the Soho settings stored? How can I see the MAC address of my SOHO?How do I change to a static trusted IP address? How do I set up and disable Webblocker?Incoming WebBlockerVPN Management How do I set up VPN between two SOHOs? How do I set up my Soho for VPN Manager Access?Contacting Technical support Online Documenting and In-Depth FAQsSpecial Notices Database WebBlocker Default gateway 98 DNS service 116 User Guide 117 Socks