WatchGuard Technologies SOHO manual

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4.LIMITED WARRANTY. WATCHGUARD makes the following limited warranties for a period of ninety (90) days from the date you obtained the SOFTWARE PRODUCT from WATCHGUARD or an authorized dealer; (A) Media. The disks and documentation will be free from defects in materials and workmanship under normal use. If the disks or documentation fail to conform to this warranty, you may, as your sole and exclusive remedy, obtain a replacement free of charge if you return the defective disk or documentation to WATCHGUARD or the authorized dealer from whom you obtained the SOFTWARE PRODUCT with a dated proof of purchase; and (B) SOFTWARE PRODUCT. The SOFTWARE PRODUCT will materially conform to the documentation that accompanies it. If the SOFTWARE PRODUCT fails to operate in accordance with this warranty, you may, as your sole and exclusive remedy, return all of the SOFTWARE PRODUCT and the documentation to the authorized dealer from whom you obtained it, along with a dated proof of purchase, specifying the problems, and your authorized dealer will provide you with a new version of the SOFTWARE PRODUCT or a full refund at its election.

DISCLAIMER AND RELEASE. THE WARRANTIES, OBLIGATIONS AND LIABILITIES OF WATCHGUARD, AND YOUR REMEDIES, SET FORTH IN PARAGRAPHS 4, 4(A) AND 4(B) ABOVE ARE EXCLUSIVE AND IN SUBSTITUTION FOR, AND YOU HEREBY WAIVE, DISCLAIM AND RELEASE ANY AND ALL OTHER WARRANTIES, OBLIGATIONS AND LIABILITIES OF WATCHGUARD AND ITS LICENSORS AND ALL OTHER RIGHTS, CLAIMS AND REMEDIES YOU MAY HAVE AGAINST WATCHGUARD OR ITS LICENSORS, EXPRESS OR IMPLIED, ARISING BY LAW OR OTHERWISE, WITH RESPECT TO ANY NONCONFORMANCE OR DEFECT IN THE SOFTWARE PRODUCT (INCLUDING, BUT NOT LIMITED TO, ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, ANY IMPLIED WARRANTY ARISING FROM COURSE OF PERFORMANCE, COURSE OF DEALING, OR USAGE OF TRADE, ANY WARRANTY OF NONINFRINGEMENT, ANY WARRANTY THAT THIS SOFTWARE PRODUCT WILL MEET YOUR REQUIREMENTS, ANY WARRANTY OF UNINTERRUPTED OR ERROR-FREE OPERATION, ANY OBLIGATION, LIABILITY, RIGHT, CLAIM OR REMEDY IN TORT, WHETHER OR NOT ARISING FROM THE NEGLIGENCE (WHETHER ACTIVE, PASSIVE OR IMPUTED) OR FAULT OF WATCHGUARD OR ITS LICENSORS AND ANY OBLIGATION, LIABILITY, RIGHT, CLAIM OR REMEDY FOR LOSS OR DAMAGE TO, OR CAUSED BY OR CONTRIBUTED TO BY, THE SOFTWARE PRODUCT).

LIMITATION OF LIABILITY. WATCHGUARD’S liability AND THE LIABILITY OF ITS LICENSORS (whether in contract, tort, or otherwise; and notwithstanding any fault, negligence, strict liability or product liability) with regard to THE SOFTWARE Product will in no event exceed the purchase price paid by you for such Product. THIS SHALL BE TRUE EVEN IN THE EVENT OF THE FAILURE OF AN AGREED REMEDY. IN NO EVENT WILL WATCHGUARD OR ITS LICENSORS BE LIABLE TO YOU OR ANY THIRD PARTY, WHETHER ARISING IN CONTRACT (INCLUDING WARRANTY), TORT (INCLUDING ACTIVE, PASSIVE OR IMPUTED NEGLIGENCE AND STRICT LIABILITY AND FAULT), FOR ANY INDIRECT, SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES (INCLUDING WITHOUT LIMITATION LOSS OF BUSINESS PROFITS, BUSINESS INTERRUPTION, OR LOSS OF BUSINESS INFORMATION) ARISING OUT OF OR IN CONNECTION WITH THIS WARRANTY OR THE USE OF OR INABILITY TO USE THE SOFTWARE PRODUCT, EVEN IF WATCHGUARD AND ITS LICENSORS HAVE BEEN ADVISED OF THE POSSIBILITY OF

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Contents WatchGuard Soho User Guide Page Using this guide Following conventions are used throughout this guideCertifications and Notices FCC CertificationCE Notice Industry CanadaTaiwanese Notice Vcci Notice Class a ITE Declaration of Conformity WatchGuard End-User License Agreement Page User Guide WatchGuard Limited Hardware Warranty User Guide Copyright and Patent Information Table of Contents Your Administrative Options Configuring Virtual Private Networking Page Introduction WelcomeRegistration and Identification Information How does a firewall work?How does a firewall work? How does information travel on the internet? IP AddressesProtocol Port numberNetwork Address Translation NAT ServicesHow does the Soho process this information? Default Factory Settings Soho Home Page-System StatusResetting a Soho to the Factory Defaults Firewall SettingsRebooting a WatchGuard Soho Base Model SohoRebooting a WatchGuard Soho Rebooting a WatchGuard Soho Pre-installation checklist Before you beginInstallation Process Determine your current TCP/IP settings Microsoft Windows NT orMicrosoft Windows 95 or 98 or ME MacintoshDisable your browser’s Http proxy Exit the TCP/IP configuration screenNetscape Netscape 6/6.1Cabling the Soho for one to four devices Physically connecting your SohoInternet Explorer 5.0/5.5 Installation Process Cabling the Soho for more than four computers This creates a connection between the Soho and the modem Installation Process Configuring Your External Network Network addressingDouble-click the Network icon TCP/IP Properties dialog box appears Configuring the Soho External network for dynamic addressing Configuring the Soho External network for static addressing On your computerOn the Soho ExternalConfiguring the Soho external network for PPPoE From the Configuration Mode drop list, select PPPoE Client Click Automatically restore lost connections Release and renew the IP configuration Routes Configuring Your Trusted NetworkConfigure the Trusted network with static addresses Configure additional computers to the trusted network Configuring Static Routes View the Network Statistics Network Statistics View the Network Statistics Your Administrative Options System SecuritySetting a System Administrator Name and System Passphrase = System Security Setting up VPN Manager Access = VPN Manager AccessClick the Submit button = Update Update Your Configuration from a Non- Windows PlatformRedeeming your Soho upgrade certificates = Upgrade Upgrade certificates Seat LicensesView the Configuration File = View Configuration FileView the Configuration File Firewall settings Configuring Incoming and Outgoing ServicesPre-configured Services Incoming or OutgoingCreating a Custom Service IP Protocols Custom ServiceTCP and UDP Ports Blocking External Sites Blocked Sites Firewall Options Firewall OptionsPing requests received on the External Network Denying FTP access to the Trusted Network interface Socks implementation for the SohoConfigure your Socks application Logging all allowed outbound traffic Disabling Socks on the SohoCreating a virtual DMZ DMZCreating a virtual DMZ Creating a virtual DMZ What is Logging? Viewing Soho log messagesSetting a WatchGuard Security Event Processor log host Wsep LoggingOur example Setting a Syslog Host Syslog LoggingSetting the System Time System TimeIf you have decided to use the WatchGuard Time Server Setting the System Time Setting the System Time WatchGuard Soho WebBlocker How WebBlocker worksWeb site not in WebBlocker database Web site in WebBlocker databaseWatchGuard WebBlocker database unavailable WebBlocker Users and GroupsPurchasing and enabling Soho WebBlocker Bypassing the Soho WebBlockerSettings Configuring the Soho WebBlockerEnable WebBlocker Enter the Inactivity Timeout in minutes Create WebBlocker Groups and Users GroupsTo the right of the Users field, click the New button Click the Submit button WebBlocker categories Alcohol/TobaccoDrug Culture Search Engines Searching for blocked sites Click Check if the URL is on the CyberNOT ListConfiguring Virtual Private Networking Why create a virtual private network?What you will need IP Address Table example Step-by-step instructions for configuring a Soho VPN tunnel Obtaining the VPN upgradeEnabling the VPN upgrade Special considerationsHow do I get a static external IP address? Frequently asked questionsWhy do I need a static external address? OK, why is ping not working? How do I obtain a VPN upgrade certificate?How do I connect three or four offices together? How do I troubleshoot the connection?View the VPN Statistics How do I enable a VPN Tunnel?Muvpn Clients View the VPN Statistics 104 General TroubleshootingHow do I reboot my SOHO? What do the on and Mode lights signify on the SOHO? How do I register my SOHO?Set a password on my unit, but I forgot it. Can you help? What is a Soho feature key?Cant get a certain Soho feature to work with a DSL modem How does the seat limitation on the Soho work?How do I install a Soho using a Macintosh? Configuration Where are the Soho settings stored?How can I see the MAC address of my SOHO? How do I change to a Dhcp trusted IP address?How do I set up and disable Webblocker? How do I change to a static trusted IP address?WebBlocker IncomingVPN Management How do I set up my Soho for VPN Manager Access? How do I set up VPN between two SOHOs?Special Notices Online Documenting and In-Depth FAQsContacting Technical support Database WebBlocker Default gateway 98 DNS service 116 User Guide 117 Socks
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