Promise Technology FAST TRAK100TM user manual

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FastTrak100 User Manual

“No Hard Drives Found” Message Appears During CD-ROM Install of Windows NT or Windows 2000

The "F6" key was not pressed at the appropriate time. Reboot the system, and press the "F6" key when the message "Setup is inspecting your computer's hardware configuration…" appears in Windows NT4.0 or the message "Press F6 if you need to install third party SCSI or RAID driver" appears in Windows 2000.

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Contents Page Trademarks Table of Contents Troubleshooting & Tips Introduction What is the FastTrak100 RAID Card?Page Features Benefits Keys Features and BenefitsCompatibility Page Unpacking Your FastTrak100 Getting StartedInstalling The Card Jumper Settings Installing The Hard DrivesPage Processor ID MHz Bios version Cache Server Tag Checking Cmos SettingsCreating Your Disk Array Page Creating a Security Array With New Drives Creating an Array for PerformanceCreating a Security Array With An Existing Data Drive Page Page Viewing FastTrak100 Bios Screen Using FastBuild Configuration UtilityUsing the Main Menu Navigating the FastBuild Setup MenuOptimize Array For Auto Setup Options MenuUsing a Hot Spare Drive Defining Typical Application UsageCreating Multiple Disk Arrays Mode Viewing Drive AssignmentsManually Creating an Array Array No RAID Mode Total Drv CapacityMB StatusSelecting Array Type Selecting Stripe BlockAssigning Drives to Array Adding Fault Tolerance to an Existing Drive Creating a Mirrored Array Using New DrivesChannelID Creating a Hot Spare Drive for Mirrored Arrays Making a FastTrak100 Disk Array BootableHow FastTrak100 Saves Array Information How FastTrak100 Orders ArraysDeleting An Array Press Ctrl-Y to Delete, others to Abort Total Drv CapacityMB Rebuilding a Mirrored ArrayQuantum CR8.4A Viewing Controller Settings Halting FastTrak Bios On Bootup ErrorsViewing FastTrak System Resources Page Installing Drivers Installing Driver During New Windows 2000 InstallationWindows Confirming Windows 2000 Installation Installing Driver in Existing Windows 2000 SystemMicrosoft Millennium Installing Drivers During Millennium InstallationConfirming Driver Installation in Millennium Installing Drivers with Existing Millennium SystemWindows 95/98 Installing Drivers During Windows 95/98 InstallationPage Installing Drivers with Existing Windows 95/98 DOS/Windows Confirming Driver Installation in Windows 98/95Windows NT4.0 Installing Drivers During Windows NT 4.0 InstallationRemoving the Driver from Windows NT Installing Driver with Existing Windows NTInstalling FastCheck Using The FastCheck Monitoring UtilityClosing FastCheck Running FastCheckViewing Array Information Using FastCheck Array WindowViewing Arrayed Drive Information Using Array Pull-down Menu Page Synchronizing An Array Page Rebuilding An Array Using Rebuild WizardPage Page Viewing Controller Card Information Using Controller WindowViewing IDE Channel Information Viewing Drive Information Using Options Window Selecting Notification Options Scheduling Array Synchronization User may then decide what to do about the errors detectedSetting Rebuild Options Ignore FastTrak100 will log the event error and continueSetting Disk Parameters Option Setting PCI Bus Utilization OptionSetting Screen Preferences Creating Password Changing PasswordDisabling Password FastBuild Auto Menu Setup About Adapter BiosUnderstanding Disk Array Concepts About FastTrak100 Disk Array AdapterDisk Array Terms Striping RAID About RAID LevelsMirroring RAID Using a Spare DriveAbout Dual Data Redundancy Striping/Mirror RAID 0+1Spanning Jbod Motherboard Issues Troubleshooting & TipsConfiguring PCI IRQ resources System locks up during bootup or when Windows startsDrive-Related Errors System Cmos IssuesPossible Master/Slave problems System Cmos displays C or D drive failure during StartupUnable to partition or format array ECC Error Reported on Rebuild ECC Error Reported on Synchronize Operating System-Related Errors Different drive lettering under Windows NTPromise Windows driver does not appear Device Manager Page Re-Configure PCI Latency Setting Performance TipsOptimize Array for Performance Change Setting of PCI Bus Utilization Page Pre-Installation Frequently Asked QuestionsWhat kind of hard drives can I use for a FastTrak100 array? Can I use Atapi devices on the FastTrak100 controller?RAID 0 stripe RAID 1 mirrorJbod spanning Do the HDDs on the FastTrak100 have to be the same size? Drive IssuesHow do I partition/format my FastTrak100 RAID array? Installation IssuesPost-Installation Why does my system reboot after the Qemm driver loads fromWhy can’t I see the drives on the FastTrak100 under FDISK? Page Contacting Promise Support Appendix aUSA Tech Support Center Appendix a European Tech Support Pacific Rim Sales OfficeChina Office Appendix B Limited WarrantyAppendix B Appendix C Returning Product For RepairYour Responsibilities Index Index C6101F100000000-1