NCR NCR 5992 manual Menu Flow

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Chapter 6: Diagnostics Specification

6-5

Menu Flow

The 5992 Diagnostics Menu allows for 16 individual tests to be performed. These tests display in the following sequence:

1.KEYPAD TEST: Verifies that each key on the keypad is functioning properly.

2.DISPLAY TEST: Tests the 5992 display screen checking that all displayable characters can display and that each pixel is functioning properly.

3.MSR TEST: The MSR diagnostics test the 5992 Magnetic Stripe Reader, checking that track 1, track 2, and track 3 (if installed), is reading properly.

4.IBM 46xx TEST: Tests the 5992 communication parameters using the RS485 IBM 4680 Feature C protocol.

5.HOST RS232 TEST: Sets the 5992 Baud Rate, Parity, Data Bits, and tests the host communication port.

6.AUX1A RS232 TEST: Sets the 5992 Baud Rate, Parity, Data Bits, and tests the AUX1A communication port.

7.AUX1B RS232 TEST: Sets the 5992 Baud Rate, Parity, Data Bits, and tests the AUX1B communication port.

8.SRAM TEST: Runs a read and write test on the RAM chip.

9.ENCRYPTION TEST: Tests the Security Module encryption (Master Session or DUKPT) with an internally defined account number and PIN.

10.OS VERSION: Displays the current software OS version number.

11.LIBRARY VERSION: Displays the current software library version number.

12.SECURITY VERSION: Displays the current software security version number.

13.CALIBRATE: Recalibrates the digitizer by making the digitizer’s coordinates match the LCD’s.

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Contents Users Guide Page Table of Contents Troubleshooting Index Iv Users Guide Revision Record Federal Communications Commission FCC Radio Frequency Interference StatementsCanadian Department of Communications Voluntary Control Council For Interference VcciIntroduction OverviewPhysical Description Model ConfigurationsSecurity Stylus Signature Capture UnitInterface Cable Functional Description Power ModuleEIA-232 Communication InterfaceIBM-EIA-485 Software Products Available SoftwareAvailable Software Unit Location Hardware ConsiderationsPower Modules Power ConsiderationsAuxiliary Power Cable Unpacking Environmental ConsiderationsInspection Inventory InstallationConnecting the NCR 5992 Stylus Connecting and Disconnecting NCR 5992 Stylus and Host CableConnecting the NCR 5992 Host Cable Disconnecting the NCR 5992 StylusDisconnecting the NCR 5992 Host Cable Cable Configurations Connecting the NCR 5992 to the NCR 7452/3 WorkstationConfiguration Configuration 2 5992 connected to 7452/3 using 120 VAC power 5992-K100-V100 Connecting the NCR 5992 to a PC Installation Installation Operational Modes Normal ModeOperational Modes Startup Sequence Supervisor ModeSelect Supervisor Menu with the stylus or your finger Operation NCR 5992 Supervisor Menu Key FeaturesNavigating through the Menu Items Supervisor Menu Items Menu FlowRead File SystemWrite Enter App # Delete Compress Space Report Init Space Application Configuration ID Banner Change PasswordSerial Number Hardware ConfigurationStart Application Power DownPerforming a Setup Maintenance ModeDigitizer Calibration Screen Contrast AdjustmentEIA-485 Link Address EIA-232What is the ping-pong test? Performing DiagnosticsWhat are tallies? Loading the Operating System Response 00 05 00 ef ea Simple Troubleshooting Guide TroubleshootingFor diagnostics instructions, refer to of this guide Detailed Problem TroubleshootingIndication Action Indication Action Diagnostics Specification Diagnostics Specification Diagnostics Specification NCR 5992 Diagnostics Menu Key Features Menu Flow Keypad Test MSR Test Display TestLrce IBM 46xx Test Test Selection Host RS232 TestBaud Rate Selection Data Bit Selection Parity SelectionAUX1A RS232 Test Baud Rate Selection Select Parity from the AUX1A screen AUX1B RS232 Test Select Test from the AUX1B screen Select Parity from the AUX1B screen Sram Test Security Menu Encryption TestTest Encrypt Dukpt Master/Session Session Key Menu Option Description SecurityEncrypt and Key Check Values Test EncryptIf Dukpt is selected, the NCR Length keys Key Check ValueDisplays key check value for Session Key Canadian Menu Option Description Index SelectSystem Key InjectionDukpt Library Version OS VersionDigitizer Version Security VersionTouch CalibrateTouch the cross with your finger to start finger calibration Diagnostics Specification LCD Contrast Stylus TestShow Touches Show Keypad Touches Base Line/GainDiagnostics Specification Index Index-41 Page B005-0000-1108 Apr Printed on recycled paper