NCR NCR 5992 manual Diagnostics Specification

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6-2 Chapter 6: Diagnostics Specification

Note: If Supervisor Menu or Diagnostics Menu is not selected within 10 seconds after ‘self test’, the unit exits this screen and goes into the digitizer calibration screen.

1b. To start diagnostics from any screen, touch each corner of the screen in a counter clockwise motion starting with the upper left hand corner using the stylus or your finger. You must finish by pressing the same upper left hand corner of the screen where you started. There are a total of 5 screen touches. The Supervisor Menu Diagnostics Menu selection screen will display.

Touch the screen five times in a counter clock wise direction, in each corner starting and finishing with a touch in the upper left hand corner of the screen. The Supervisor Menu Diagnostics Menu selection screen will display.

2. Select Diagnostics Menu with the 5992 stylus or your finger.

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Contents Users Guide Page Table of Contents Troubleshooting Index Iv Users Guide Revision Record Canadian Department of Communications Radio Frequency Interference StatementsFederal Communications Commission FCC Voluntary Control Council For Interference VcciOverview IntroductionPhysical Description Model ConfigurationsSecurity Stylus Signature Capture UnitInterface Cable Power Module Functional DescriptionCommunication Interface EIA-232IBM-EIA-485 Available Software Software ProductsAvailable Software Hardware Considerations Unit LocationPower Modules Power ConsiderationsAuxiliary Power Cable Unpacking Environmental ConsiderationsInspection Installation InventoryConnecting and Disconnecting NCR 5992 Stylus and Host Cable Connecting the NCR 5992 StylusDisconnecting the NCR 5992 Stylus Connecting the NCR 5992 Host CableDisconnecting the NCR 5992 Host Cable Connecting the NCR 5992 to the NCR 7452/3 Workstation Cable ConfigurationsConfiguration Configuration 2 5992 connected to 7452/3 using 120 VAC power 5992-K100-V100 Connecting the NCR 5992 to a PC Installation Installation Normal Mode Operational ModesOperational Modes Supervisor Mode Startup SequenceSelect Supervisor Menu with the stylus or your finger Operation NCR 5992 Supervisor Menu Key FeaturesNavigating through the Menu Items Menu Flow Supervisor Menu ItemsFile System ReadWrite Enter App # Delete Compress Space Report Init Space Application Configuration Change Password ID BannerHardware Configuration Serial NumberPower Down Start ApplicationMaintenance Mode Performing a SetupEIA-485 Link Address Screen Contrast AdjustmentDigitizer Calibration EIA-232What is the ping-pong test? Performing DiagnosticsWhat are tallies? Loading the Operating System Response 00 05 00 ef ea Troubleshooting Simple Troubleshooting GuideDetailed Problem Troubleshooting For diagnostics instructions, refer to of this guideIndication Action Indication Action Diagnostics Specification Diagnostics Specification Diagnostics Specification NCR 5992 Diagnostics Menu Key Features Menu Flow Keypad Test Display Test MSR TestLrce IBM 46xx Test Host RS232 Test Test SelectionBaud Rate Selection Parity Selection Data Bit SelectionAUX1A RS232 Test Baud Rate Selection Select Parity from the AUX1A screen AUX1B RS232 Test Select Test from the AUX1B screen Select Parity from the AUX1B screen Sram Test Encryption Test Security MenuTest Encrypt Dukpt Master/Session Session Key Security Menu Option DescriptionTest Encrypt Encrypt and Key Check ValuesIf Dukpt is selected, the NCR Key Check Value Length keysDisplays key check value for Session Key Index Select Canadian Menu Option DescriptionKey Injection SystemDukpt OS Version Library VersionSecurity Version Digitizer VersionCalibrate TouchTouch the cross with your finger to start finger calibration Diagnostics Specification Stylus Test LCD ContrastShow Touches Base Line/Gain Show Keypad TouchesDiagnostics Specification Index Index-41 Page B005-0000-1108 Apr Printed on recycled paper

NCR 5992 specifications

The NCR 5992 is an advanced point-of-sale (POS) terminal designed to enhance the efficiency and accuracy of retail and hospitality operations. This model stands out due to its powerful features and robust technology, making it a popular choice for businesses looking to streamline their transactions.

One of the key features of the NCR 5992 is its high-performance processing power. Equipped with an Intel processor, it delivers fast transaction speeds, enabling quicker service for customers and reducing wait times. This is particularly beneficial in high-traffic environments where efficiency is paramount. The terminal also supports a wide array of transaction types, including traditional card swipes, contactless payments, and mobile wallet transactions, ensuring a flexible payment experience for customers.

The NCR 5992 boasts a sleek, ergonomic design that fits seamlessly into any retail environment. Its compact size allows for easy integration into existing setups without occupying excessive space. The terminal features a high-resolution touchscreen display, providing an intuitive user interface that simplifies operations for staff. The screen is designed to resist scratches and wear, ensuring durability over time.

Another notable characteristic of the NCR 5992 is its extensive connectivity options. It supports various communication protocols, including Ethernet, USB, and wireless connectivity, allowing for easy integration with existing inventory and accounting systems. This versatility ensures that businesses can maintain their preferred systems while leveraging the advanced capabilities of the NCR 5992.

In terms of security, the NCR 5992 incorporates robust protection measures to safeguard sensitive customer data. It supports PCI compliance standards and features encrypted payment processing, minimizing the risk of data breaches. This focus on security not only protects customer information but also helps businesses build trust with their clientele.

The NCR 5992 is also designed for adaptability. With support for multiple operating systems, businesses can choose the software that best fits their needs. Additionally, the terminal can be customized with various peripherals such as printers, cash drawers, and barcode scanners, allowing for a tailored POS solution that meets specific operational demands.

In summary, the NCR 5992 is a feature-rich POS terminal that stands out for its powerful processing capabilities, flexible payment options, and robust security measures. Its user-friendly design and extensive connectivity make it an ideal solution for modern retail and hospitality environments, helping businesses enhance their operations and improve customer service.