Abit KV8 PRO user manual Appendix I. How to Get Technical Support

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How to Get Technical Support

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Appendix I. How to Get Technical Support

(From our website) http://www.abit.com.tw (In North America) http://www.abit-usa.com (In Europe) http://www.abit.nl

Thank you for choosing ABIT products. ABIT sells all our products through distributors, resellers and system integrators; we have no direct sales to end-users. Before sending email for tech support please check with your resellers or integrators if you need any services, they are the ones who sold you your system and they should know best as to what can be done, how they serve you is a good reference for future purchases.

We appreciate every customer and would like to provide the best service to you. Providing fast service to our customers is our top priority. However we receive many phone calls and a huge amount of email from all over the world. At the present time it is impossible for us to respond to every single inquiry. Therefore it is quite possible that if you send an email to us that you may not receive a response.

We have done many compatibility tests and reliability tests to make sure our products have the best quality and compatibility. In case you need service or technical support, please understand the constraint we have and always check with the reseller who sold the product to you first.

To expedite service, we recommend that you follow the procedures outlined below before contacting us. With your help, we can meet our commitment to provide the best service to the greatest number of ABIT customers:

1.Check the Manual. It sounds simple but we have taken a lot of care in making a well-written and thorough manual. It is full of information that doesn't only pertain to motherboards. The CD-ROM included with your board will have the manual as well as drivers. If you don't have either one, go to our Program Download Area of the Website or FTP server.

2.Download latest BIOS, software or drivers. Please go to our Program Download area on our Website to check to see if you have the latest BIOS. They are developed over periods of time to fixes bugs or incompatibilities. Also please make sure you have the latest drivers from your peripheral cards makers!

3.Check the ABIT Technical Terms Guide and FAQ on our Website. We are trying to expand and make the FAQs more helpful and information rich. Let us know if you have any suggestions. For hot topics, check out our HOT FAQ!

User’s Manual

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Contents KV8 Pro KV8 Pro Copyright and Warranty NoticeTable Of Contents Install Audio Driver Save & Exit Setup Exit Without SavingInstall LAN Driver Install VIA USB 2.0 DriverIntroduction Features & SpecificationsIntroduction On board VT6122 10/100/1000 Mb PCI Ethernet Controller2x USB headers 1x CD-IN, 1x AUX-IN header Back Panel I/OLayout Diagram KV8 Pro Hardware Setup Hardware SetupInstall The Motherboard Install CPU and Heatsink 128MB ~ 1GB Install System MemoryBank 2, 3 DIMM2 Total System Memory 128MB ~ 2GB User’s ManualChapter Connectors, Headers and Switches FAN Connectors Page USBPWR1 Page VCC Pdif Out Internal Audio Connectors Page Chapter Hardware Setup IDE Connectors Post Code Display Page Chapter Hardware Setup System Management Bus Headers AUDIO1 Bios Setup Bios SetupChapter User Define ΜGuru UtilityChapter Temperature Monitoring Back to µGuru Utility Setup MenuVoltage Monitoring Beep Temp This item selects the warning temperature limitFan Speed Monitoring FanEQ Control Standard Cmos Features Back to Standard Cmos Features Setup Menu Page Hard Disk Boot Priority Advanced Bios FeaturesPage Advanced Chipset Features Back to Advanced Chipset Features Setup Menu Dram Timing Selectable Bios Setup OnChip IDE Device Click Enter key to enter its submenu Integrated PeripheralsBack to Integrated Peripherals Setup Menu Back to Integrated Peripherals Setup Menu Power Management Setup Resume by Ring Page Resources Controlled By PnP/PCI ConfigurationsBack to PnP/PCI Configurations Setup Menu PCI-1 PCI-2 PCI-3 PCI-4 PCI-5 PCI slot 1 shares IRQ signals with AGP slotLoad Optimized Defaults Load Fail-Safe DefaultsSet Password Save & Exit SetupFollowing screen appears Click Next Click Yes User’s Manual Appendix A. Install VIA 4-in-1 DriverInstall VIA 4-in-1 Driver Appendix a Appendix B. Install Audio Driver Appendix B Appendix C. Install LAN Driver Appendix C Appendix D. Install VIA USB 2.0 Driver Click Yes Click OK Click Print to File KV8 Pro Click Next User’s Manual Appendix E. Install VIA Serial ATA RAID DriverInstall VIA Serial ATA RAID Driver Appendix E Install Abit µGuru Driver Appendix F. Install Abit µGuru DriverAppendix F Award Post Code Definition Appendix G. Post Code DefinitionInitialize the Apic for P6 class CPU InsteadScreen logo Initialize InitOnboardSuperIO Set up floppy related fields in 40hardwareInitialize InitOnbaordAUDIO Assign resources to all ISA PnP devicesRead HDD boot sector information for Trend Anti-Virus code Enable/Disable Parity Check according to Cmos setupEnable L2 cache Program boot up speedAC2003 Post Code Definition KV8 Pro Appendix H. Troubleshooting Need Assistance? Appendix H User’s Manual Problem Description KV8 Pro OS/Application Hardware Name Brand SpecificationsModel Motherboard Model NoHow to Get Technical Support Appendix I. How to Get Technical SupportAlt.comp.hardware.homebuilt alt.comp.hardware.pc-homebuilt AppendixFax 43-1-7346713 asguard@asguard.at Thank You Abit Computer Corporation
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