Efficient Networks 5500 Series, 5400 Series manual Resolving Specific Issues, Pwr LED Not Lit

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SpeedStream Router User Guide

*Note The 5100 and 5400 series SpeedStream routers have one Ethernet LED; the 5200 and 5500 series have four Ethernet LEDs, one for each Ethernet port.

Resolving Specific Issues

pwr LED Not Lit

If the pwr (power) LED is not lit, it is not connecting to the power source. Verify that the power cord is firmly plugged into the back panel of the router and that the other end is plugged into an active AC wall or power-strip outlet.

dsl LED Not Lit

If the DSL LED is not lit, it is not detecting a valid signal from the Central Office (CO). Verify that the DSL cable is plugged into the correct router port and the router power cord is plugged into the electrical outlet. If the cables are secure, you should contact your Service Provider.

enet LED Not Lit

This indicates that there is no Ethernet link detected. If you are using the Ethernet connection method, check the Ethernet cable connection from the computer to the router. If you have used the wrong cable, the LED on the Ethernet (NIC) card in your computer will not be lit either.

USB LED Not Lit

This indicates that there is no USB link detected. If you are using the USB installation method, check the USB cable connection from the computer to the router.

Login Password Error

If after being prompted for the login password, you receive the error message: Login Password is

invalid:

•Retype the password, and then click Save Settings.

•If you forget your password, you must reset the router.

Note The password is case-sensitive. Be sure that you have not accidentally activated the Caps key.

POST Failure (red pwr LED)

POST is the router’s “power-on self-test.” When you power on or reboot the router, the pwr LED goes to a solid red until one of two things occurs: it either fails its initial POST tests, or it comes fully up and is ready to run.

•If POST passes, the router continues through the rest of its initialization, and the pwr LED changes to solid green.

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Contents Router User Guide Software License General Provisions Contents Viewing Status Screens Iii 51-57 List of IllustrationsSpeedStream Router User Guide Hardware Description IntroductionAbout the SpeedStream Router Features and BenefitsGeneral Safety Guidelines Firewall SecuritySession Tracking Hardware Installation Installing the RouterBasic Installation Procedure Minimum System RequirementsInstalling Line Filters Recording System SettingsIn-Line Filter Connecting the Cables Wall-Mount FilterTwo-to-One Adapter Ethernet Installation Method USB Installation Method Configuring Computer Network Settings Windows 95 / 98 / METCP/IP Properties dialog box displays TCP/IP Properties dialog box, click the IP Address tab Windows NT Double-clickNetwork and Dial-up Connections WindowsWindows XP Navigating the Web Interface Getting StartedLevel SnoozeScreen Navigation Elements IP Filter RulesLog To log on to the Web interface for the first time Logging On to the Web InterfaceLogging On to a PPP Session Entering the Network PasswordService Name Access ConcentratorTo specify the host configuration settings Customizing Router SettingsClick Save Settings HostDhcp Configuration Options To specify the Dhcp configuration settings To change the user name or password User Setup System LoginTo configure the Time Client Time Client Configuration OptionsTime Client Static RoutesTo disable NAT and Napt To access the NAT/NAPT Configuration screenTo enable NAT and specify a destination IP address NAT/NAPT ServerPort Forwarding Configuration Options To enable NaptPort Forwarding To delete an existing entry To edit an existing port forwarding configurationTo delete all entries in the table To add a port forwarding entryFirewall Security Levels FirewallDMZ Settings DMZ Configuration OptionsFirewall Snooze Control To enable DMZ and specify an accessible computer On the Firewall DMZ Configuration screen, click Disable DMZ To disable DMZCustom IP Filter Rules Cloning a Rule DefinitionCustom IP Filter Configuration Firewall Simple Setup screenCreating Custom IP Filter Rules Fill in the following informationIf TCP/UDP chosen in , select the desired rule options Select a protocol to filterSpecify Source Port Operator options Specify Destination Port Operator optionsTypes of Attack BackgroundADS Configuration Options Select Enable Attack Detection To enable ADSTo save the new settings To filter, or drop, a packet typeRFC2684 Configuration Options To configure RFC2684 settingsRFC2684 UPnP Configuration Options Bridge ModeTo configure UPnP settings UPnP Universal Plug and PlayRIP Configuration Options To enable bridge modeRIP Routing Information Protocol To configure RIP settings LAN ServersSystem Log Reboot System Log Configuration OptionsTo configure the System Log Firmware Update ResetTo reset the router To update the router firmwareDiagnostics To cancel the resetClick Run Diagnostics at the bottom of the screen System Summary Viewing Status ScreensFirewall Log Interface MapTo display the Interface Map Interface Map Interface Map screen displaysStatus and Statistics Screens To update the displayATM/AAL Status/Statistics To display the System Log screenEthernet Status/Statistics DSL Status/StatisticsRoutes USB Status/StatisticsTroubleshooting Basic Troubleshooting StepsInterpreting the LED Display Pwr LED Not Lit Resolving Specific IssuesContacting Technical Support Configuration Data Sheets Administrative User SetupAttack Detection System Firewall Custom IP Filter Configuration Firewall DMZ Firewall Snooze Control Firewall LevelPPP Login Static Route RIPUPnP Technical Specifications Protocol Firewall Security LevelsNeed for Speed VNC Acronyms Acronyms and Technical ConceptsMAC address Rx ErrorsOctet PPPoETechnical Concepts Dhcp Dynamic Host Configuration Protocol Icsa 3.0a-compliancy PPP Point-to-Point Protocol Index Data Sheets See Configuration Data Sheets PPP Network TCP