Efficient Networks 5400 Series, 5500 Series, 5200 Series manual Contacting Technical Support

Page 58

SpeedStream Router User Guide

•If the initial POST diagnostic tests fail, the pwr LED will remain red, indicating a POST failure, and will lock the router. You will need to contact Efficient Networks Technical Support to resolve this issue.

Contacting Technical Support

If you still cannot resolve the issue after following the recommended troubleshooting procedures, contact Efficient Networks Technical Support.

Telephone: +1 (972) 852-1000

Fax: +1 (972) 852-1001

Email: support@efficient.com

Internet: http://www.support.efficient.com

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Contents Router User Guide Software License General Provisions Contents Viewing Status Screens Iii List of Illustrations 51-57SpeedStream Router User Guide Introduction Hardware DescriptionFeatures and Benefits About the SpeedStream RouterFirewall Security General Safety GuidelinesSession Tracking Basic Installation Procedure Installing the RouterHardware Installation Minimum System RequirementsRecording System Settings Installing Line FiltersIn-Line Filter Wall-Mount Filter Connecting the CablesTwo-to-One Adapter Ethernet Installation Method USB Installation Method Windows 95 / 98 / ME Configuring Computer Network SettingsTCP/IP Properties dialog box displays TCP/IP Properties dialog box, click the IP Address tab Windows NT Windows Double-clickNetwork and Dial-up ConnectionsWindows XP Level Getting StartedNavigating the Web Interface SnoozeIP Filter Rules Screen Navigation ElementsLog Logging On to the Web Interface To log on to the Web interface for the first timeEntering the Network Password Logging On to a PPP SessionAccess Concentrator Service NameClick Save Settings Customizing Router SettingsTo specify the host configuration settings HostDhcp Configuration Options To specify the Dhcp configuration settings User Setup System Login To change the user name or passwordTime Client Time Client Configuration OptionsTo configure the Time Client Static RoutesTo enable NAT and specify a destination IP address To access the NAT/NAPT Configuration screenTo disable NAT and Napt NAT/NAPT ServerTo enable Napt Port Forwarding Configuration OptionsPort Forwarding To delete all entries in the table To edit an existing port forwarding configurationTo delete an existing entry To add a port forwarding entryFirewall Firewall Security LevelsDMZ Configuration Options DMZ SettingsFirewall Snooze Control To enable DMZ and specify an accessible computer Custom IP Filter Rules To disable DMZOn the Firewall DMZ Configuration screen, click Disable DMZ Cloning a Rule DefinitionCreating Custom IP Filter Rules Firewall Simple Setup screenCustom IP Filter Configuration Fill in the following informationSpecify Source Port Operator options Select a protocol to filterIf TCP/UDP chosen in , select the desired rule options Specify Destination Port Operator optionsBackground Types of AttackADS Configuration Options To save the new settings To enable ADSSelect Enable Attack Detection To filter, or drop, a packet typeTo configure RFC2684 settings RFC2684 Configuration OptionsRFC2684 To configure UPnP settings Bridge ModeUPnP Configuration Options UPnP Universal Plug and PlayTo enable bridge mode RIP Configuration OptionsRIP Routing Information Protocol LAN Servers To configure RIP settingsSystem Log System Log Configuration Options RebootTo configure the System Log To reset the router ResetFirmware Update To update the router firmwareTo cancel the reset DiagnosticsClick Run Diagnostics at the bottom of the screen Viewing Status Screens System SummaryTo display the Interface Map Interface MapFirewall Log Interface Map Interface Map screen displaysATM/AAL Status/Statistics To update the displayStatus and Statistics Screens To display the System Log screenDSL Status/Statistics Ethernet Status/StatisticsUSB Status/Statistics RoutesBasic Troubleshooting Steps TroubleshootingInterpreting the LED Display Resolving Specific Issues Pwr LED Not LitContacting Technical Support Administrative User Setup Configuration Data SheetsAttack Detection System Firewall Custom IP Filter Configuration Firewall DMZ Firewall Level Firewall Snooze ControlPPP Login RIP Static RouteUPnP Technical Specifications Firewall Security Levels ProtocolNeed for Speed VNC Acronyms and Technical Concepts AcronymsOctet Rx ErrorsMAC address PPPoETechnical Concepts Dhcp Dynamic Host Configuration Protocol Icsa 3.0a-compliancy PPP Point-to-Point Protocol Index Data Sheets See Configuration Data Sheets PPP Network TCP
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