Dell J740 owner manual Envelopes do not feed properly, Document does not print

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•You select the correct paper type and size in Print Properties or Preferences.

Envelopes do not feed properly

If regular paper feeds without problems, make sure:

•You load the envelopes correctly. For help, see page 8.

•You use an envelope size supported by the printer and select that size before you start your print job.

•You have the correct paper type and size selected in Print Properties.

Document does not print

•Make sure the cartridges are properly installed.

•Use an undamaged USB cable.

•Check your printer status to make sure your document is not being held or paused. To check printer status:

a For Windows 2000, click Start → Settings → Printers.

For Windows XP, click Start → Control Panel → Printers and Other Hardware

→Printers and Faxes.

bDouble-click the Dell J740 icon, and then click Printer.

cMake sure no check mark appears next to Pause Printing.

•Print a test page:

a Click Start → Programs → Dell Printers → Dell Inkjet Printer J740 → Dell Printer Solution Center.

bClick the Maintenance tab.

cClick Print a test page.

NOTE: Photos or documents containing graphics may take longer to print than regular text.

Printer is not communicating with computer

•Disconnect and then reconnect both ends of the USB cable.

•Unplug the power supply from the electrical outlet. Reconnect the power supply (refer to your setup documentation). Turn the power on.

•Restart your computer. If problems persist, see "Removing and reinstalling the printer software" on page 25.

Trou bl es hoo t i ng

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Contents Look Inside For Order ink cartridges Table on page iv describes each part Understanding your printerUse Accessing your User’s GuideUnited States Government Restricted Rights Page Contents Maintenance Warranty U.S. and Canada Only N t e n t s Le a r n i n g a b o u t y o u r p r i n t e r Understanding the printer software Setting up the printerPrint Properties Dell Printer Solution Center appears Dell Printer Solution CenterHow To TroubleshootingMaintenance Printer Status the tabUnderstanding the paper type sensor I n g t h e p r i n t e r Loading paper Paper Width Length EnvelopesPostcards , or photo cards Glossy paper TransparenciesBasic printing PrintingPrinting photos Printing mirror images and iron-on transfers Printing envelopesPrinting cards Printing bannersPrinting posters Print transparenciesPrinting on both sides of the paper Sharing printers See more printing projectsSettings → Printers Click File → Properties I n t e n a n c e Replacing an ink cartridge Ordering suppliesAligning the ink cartridges Cleaning the ink cartridge nozzles Tr o u b l e s h o o t i n g General troubleshooting Setup troubleshootingPaper misfeeds or multiple sheets feed Document does not print Envelopes do not feed properlyPrinter is not communicating with computer Error messages More troubleshootingPaper Jam message Out of Paper message Cartridge Error messagesPrinter Cover Open message Ink Low messageMessage Problem Do this Other error messages Removing and reinstalling the printer softwareOther help sources Re g u l a t o r y n o t i c e s Industry Canada compliance statement United Kingdom Telecommunications Act European Community EC directives conformityNoise emission levels Copyright advisory P e n d i Belgium Brussels Website support.euro.dell.com Contacting DellDenmark Copenhagen Website support.euro.dell.com Canada North York, OntarioFinland Helsinki Website support.euro.dell.com Germany Langen Website support.euro.dell.com France Paris Montpellier Website support.euro.dell.comHome and Small Business CorporateIreland Cherrywood Website support.euro.dell.com IndiaItaly Milan Website support.euro.dell.com Luxembourg Website support.euro.dell.com Latin AmericaMexico Norway Lysaker Website support.euro.dell.com Netherlands Amsterdam Website support.euro.dell.comSingapore Singapore Poland Warsaw Website support.euro.dell.comPortugal Website support.euro.dell.com Puerto RicoSwitzerland Geneva Sweden Upplands VasbyBracknell Website support.euro.dell.com Business A. Austin, TexasLimited Warranties and Return Policy Limited Warranty for the U.SWhat is covered by this limited warranty? What is not covered by this limited warranty?What do I do if I need warranty service? How long does this limited warranty last?What will Dell do? What do I do if I am not satisfied? What if I purchased a service contract?May I transfer the limited warranty? How will you fix my product?Total Satisfaction Return Policy U.S. Only Limited Warranty Terms for CanadaTechnical Support Consumers Total Satisfaction Return Policy Canada Only Return Policy Dell Software and Peripherals Canada OnlyThird-Party Software and Peripherals Products Dell-Branded Peripheral ProductsLimitation and Statutory Rights GuaranteeExclusions Making a ClaimDell Computer de Mexico SA de CV Binding Arbitration Dell Software License AgreementLimited Warranty General Government Restricted RightsD e D e Index D e