Dell J740 owner manual Message Problem Do this

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w w w . d e l l . c o m / s u p p l i e s s u p p o r t . d e l l . c o m

For help:

•Installing a new cartridge, see page 16.

•Ordering supplies, see page 16.

Check the table below for specific instructions:

Message:	Problem:	Do this:

Black cartridge missing	The black cartridge is not	Install a black cartridge
	installed.	(part number T0601 or
		part number T0722).
Color cartridge missing	The color cartridge is not	Install a color cartridge
	installed.	(part number T0602).
Cartridge Error	The printer has detected	Complete the following
	a short circuit in a	instructions.
	cartridge.

1Press Power to turn the printer off.

2Open the front cover.

3Turn the printer on.

The ink cartridge carrier moves and stops at the loading position unless the printer is busy.

4Remove the color ink cartridge.

2 4

Tr o u b l e s h oo t i n g

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Contents Look Inside For Order ink cartridges Understanding your printer Table on page iv describes each partAccessing your User’s Guide UseUnited States Government Restricted Rights Page Contents Maintenance Warranty U.S. and Canada Only N t e n t s Le a r n i n g a b o u t y o u r p r i n t e r Understanding the printer software Setting up the printerPrint Properties Dell Printer Solution Center Dell Printer Solution Center appearsPrinter Status the tab TroubleshootingMaintenance How ToUnderstanding the paper type sensor I n g t h e p r i n t e r Loading paper Glossy paper Transparencies EnvelopesPostcards , or photo cards Paper Width LengthBasic printing PrintingPrinting photos Printing banners Printing envelopesPrinting cards Printing mirror images and iron-on transfersPrinting posters Print transparenciesPrinting on both sides of the paper See more printing projects Sharing printersSettings → Printers Click File → Properties I n t e n a n c e Ordering supplies Replacing an ink cartridgeAligning the ink cartridges Cleaning the ink cartridge nozzles Tr o u b l e s h o o t i n g General troubleshooting Setup troubleshootingPaper misfeeds or multiple sheets feed Document does not print Envelopes do not feed properlyPrinter is not communicating with computer Error messages More troubleshootingPaper Jam message Ink Low message Cartridge Error messagesPrinter Cover Open message Out of Paper messageMessage Problem Do this Removing and reinstalling the printer software Other error messagesOther help sources Re g u l a t o r y n o t i c e s Industry Canada compliance statement United Kingdom Telecommunications Act European Community EC directives conformityNoise emission levels Copyright advisory P e n d i Contacting Dell Belgium Brussels Website support.euro.dell.comDenmark Copenhagen Website support.euro.dell.com Canada North York, OntarioFinland Helsinki Website support.euro.dell.com Corporate France Paris Montpellier Website support.euro.dell.comHome and Small Business Germany Langen Website support.euro.dell.comIreland Cherrywood Website support.euro.dell.com IndiaItaly Milan Website support.euro.dell.com Luxembourg Website support.euro.dell.com Latin AmericaMexico Netherlands Amsterdam Website support.euro.dell.com Norway Lysaker Website support.euro.dell.comPuerto Rico Poland Warsaw Website support.euro.dell.comPortugal Website support.euro.dell.com Singapore SingaporeSweden Upplands Vasby Switzerland GenevaBracknell Website support.euro.dell.com A. Austin, Texas BusinessWhat is not covered by this limited warranty? Limited Warranty for the U.SWhat is covered by this limited warranty? Limited Warranties and Return PolicyWhat do I do if I need warranty service? How long does this limited warranty last?What will Dell do? How will you fix my product? What if I purchased a service contract?May I transfer the limited warranty? What do I do if I am not satisfied?Limited Warranty Terms for Canada Total Satisfaction Return Policy U.S. OnlyTechnical Support Consumers Total Satisfaction Return Policy Canada Only Dell-Branded Peripheral Products Dell Software and Peripherals Canada OnlyThird-Party Software and Peripherals Products Return PolicyMaking a Claim GuaranteeExclusions Limitation and Statutory RightsDell Computer de Mexico SA de CV Dell Software License Agreement Binding ArbitrationLimited Warranty Government Restricted Rights GeneralD e D e Index D e