Dell J740 owner manual More troubleshooting, Error messages, Paper Jam message

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w w w . d e l l . c o m / s u p p l i e s s u p p o r t . d e l l . c o m

More troubleshooting

Refer to the User’s Guide if you experience any problems not covered in this section:

Error messages

Use this section to understand printer software error messages on your computer screen.

Message:

Go to page:

 

 

Paper Jam

22

Printer Cover Open

23

Ink Low

23

Paper Out

23

Cartridge Error

23

Other messages

25

Paper Jam message

Your printer has a paper jam. To clear a paper jam:

1Press Power to turn the printer off.

2Pull slowly and firmly on the paper to remove it.

3Press Power to turn the printer back on.

If you cannot reach the paper because it is too far into the printer:

1Open the front cover, and then pull the paper out.

2 2

Tr o u b l e s h oo t i n g

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Contents Look Inside For Order ink cartridges Understanding your printer Table on page iv describes each partAccessing your User’s Guide UseUnited States Government Restricted Rights Page Contents Maintenance Warranty U.S. and Canada Only N t e n t s Le a r n i n g a b o u t y o u r p r i n t e r Print Properties Setting up the printerUnderstanding the printer software Dell Printer Solution Center Dell Printer Solution Center appearsTroubleshooting MaintenancePrinter Status the tab How ToUnderstanding the paper type sensor I n g t h e p r i n t e r Loading paper Envelopes Postcards , or photo cardsGlossy paper Transparencies Paper Width LengthPrinting photos PrintingBasic printing Printing envelopes Printing cardsPrinting banners Printing mirror images and iron-on transfersPrinting on both sides of the paper Print transparenciesPrinting posters See more printing projects Sharing printersSettings → Printers Click File → Properties I n t e n a n c e Ordering supplies Replacing an ink cartridgeAligning the ink cartridges Cleaning the ink cartridge nozzles Tr o u b l e s h o o t i n g Paper misfeeds or multiple sheets feed Setup troubleshootingGeneral troubleshooting Printer is not communicating with computer Envelopes do not feed properlyDocument does not print Paper Jam message More troubleshootingError messages Cartridge Error messages Printer Cover Open messageInk Low message Out of Paper messageMessage Problem Do this Removing and reinstalling the printer software Other error messagesOther help sources Re g u l a t o r y n o t i c e s Industry Canada compliance statement Noise emission levels European Community EC directives conformityUnited Kingdom Telecommunications Act Copyright advisory P e n d i Contacting Dell Belgium Brussels Website support.euro.dell.comFinland Helsinki Website support.euro.dell.com Canada North York, OntarioDenmark Copenhagen Website support.euro.dell.com France Paris Montpellier Website support.euro.dell.com Home and Small BusinessCorporate Germany Langen Website support.euro.dell.comItaly Milan Website support.euro.dell.com IndiaIreland Cherrywood Website support.euro.dell.com Mexico Latin AmericaLuxembourg Website support.euro.dell.com Netherlands Amsterdam Website support.euro.dell.com Norway Lysaker Website support.euro.dell.comPoland Warsaw Website support.euro.dell.com Portugal Website support.euro.dell.comPuerto Rico Singapore SingaporeSweden Upplands Vasby Switzerland GenevaBracknell Website support.euro.dell.com A. Austin, Texas BusinessLimited Warranty for the U.S What is covered by this limited warranty?What is not covered by this limited warranty? Limited Warranties and Return PolicyWhat will Dell do? How long does this limited warranty last?What do I do if I need warranty service? What if I purchased a service contract? May I transfer the limited warranty?How will you fix my product? What do I do if I am not satisfied?Limited Warranty Terms for Canada Total Satisfaction Return Policy U.S. OnlyTechnical Support Consumers Total Satisfaction Return Policy Canada Only Dell Software and Peripherals Canada Only Third-Party Software and Peripherals ProductsDell-Branded Peripheral Products Return PolicyGuarantee ExclusionsMaking a Claim Limitation and Statutory RightsDell Computer de Mexico SA de CV Dell Software License Agreement Binding ArbitrationLimited Warranty Government Restricted Rights GeneralD e D e Index D e