Dell J740 How long does this limited warranty last?, What do I do if I need warranty service?

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How long does this limited warranty last?

This limited warranty lasts for the time period indicated on your invoice, except that the limited warranty on Dell-branded batteries lasts only one year and the limited warranty on the lamps for Dell-branded projectors lasts only ninety days. The limited warranty begins on the date of the invoice. The warranty period is not extended if we repair or replace a warranted product or any parts. Dell may change the availability of limited warranties, at its discretion, but any changes will not be retroactive.

What do I do if I need warranty service?

Before the warranty expires, please call us at the relevant number listed in the following table. Please also have your Dell service tag number or order number available.

Individual Home Consumers:

US. Only

 

 

Technical Support

1-800-624-9896

 

 

Customer Service

1-800-624-9897

 

 

Individual Home Consumers who purchased through

 

an Employee Purchase Program:

 

 

 

Technical Support and Customer Service

1-800-822-8965

 

 

Home and Small Business Commercial Customers:

 

 

 

Technical Support and Customer Service

1-800-456-3355

 

 

Medium, Large, or Global Commercial Customers,

 

Healthcare Customers, and Value Added Resellers

 

(VARs):

 

 

 

Technical Support and Customer Service

1-877-459-7298

 

 

Government and Education Customers:

 

 

 

Technical Support and Customer Service

1-877-459-7298

 

 

Dell-Branded Memory

1-888-363-5150

 

 

What will Dell do?

During the 90 days of the 90-day limited warranty and the first year of all other limited warranties: For the 90 days of the 90-day limited warranty and the first year of all other limited warranties, we will repair any Dell- branded hardware products returned to us that prove to be defective in materials or workmanship. If we are not able to repair the product, we will replace it with a comparable product that is new or refurbished.

When you contact us, we will issue a Return Material Authorization Number for you to include with your return. You must return the products to us in their original or equivalent packaging, prepay shipping charges, and insure the shipment or accept the risk if the product is lost or damaged in shipment. We will return the repaired or replacement products to you. We will pay to ship the repaired or replaced products to you if you use an address in the United States (excluding Puerto Rico and U.S. possessions and territories). Otherwise, we will ship the product to you freight collect.

If we determine that the product is not covered under this warranty, we will notify you and inform you of service alternatives that are available to you on a fee basis.

NOTE: Before you ship the product(s) to us, make sure to back up the data on the hard drive(s) and any other storage device(s) in the product(s). Remove any confidential, proprietary, or personal information and removable media such as floppy disks, CDs, or PC Cards. We are not responsible for any of your confidential, proprietary, or personal information; lost or corrupted data; or damaged or lost removable media.

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Contents Look Inside For Order ink cartridges Table on page iv describes each part Understanding your printerUse Accessing your User’s GuideUnited States Government Restricted Rights Page Contents Maintenance Warranty U.S. and Canada Only N t e n t s Le a r n i n g a b o u t y o u r p r i n t e r Print Properties Setting up the printerUnderstanding the printer software Dell Printer Solution Center appears Dell Printer Solution CenterMaintenance TroubleshootingPrinter Status the tab How ToUnderstanding the paper type sensor I n g t h e p r i n t e r Loading paper Postcards , or photo cards EnvelopesGlossy paper Transparencies Paper Width LengthPrinting photos PrintingBasic printing Printing cards Printing envelopesPrinting banners Printing mirror images and iron-on transfersPrinting on both sides of the paper Print transparenciesPrinting posters Sharing printers See more printing projectsSettings → Printers Click File → Properties I n t e n a n c e Replacing an ink cartridge Ordering suppliesAligning the ink cartridges Cleaning the ink cartridge nozzles Tr o u b l e s h o o t i n g Paper misfeeds or multiple sheets feed Setup troubleshootingGeneral troubleshooting Printer is not communicating with computer Envelopes do not feed properlyDocument does not print Paper Jam message More troubleshootingError messages Printer Cover Open message Cartridge Error messagesInk Low message Out of Paper messageMessage Problem Do this Other error messages Removing and reinstalling the printer softwareOther help sources Re g u l a t o r y n o t i c e s Industry Canada compliance statement Noise emission levels European Community EC directives conformityUnited Kingdom Telecommunications Act Copyright advisory P e n d i Belgium Brussels Website support.euro.dell.com Contacting DellFinland Helsinki Website support.euro.dell.com Canada North York, OntarioDenmark Copenhagen Website support.euro.dell.com Home and Small Business France Paris Montpellier Website support.euro.dell.comCorporate Germany Langen Website support.euro.dell.comItaly Milan Website support.euro.dell.com IndiaIreland Cherrywood Website support.euro.dell.com Mexico Latin AmericaLuxembourg Website support.euro.dell.com Norway Lysaker Website support.euro.dell.com Netherlands Amsterdam Website support.euro.dell.comPortugal Website support.euro.dell.com Poland Warsaw Website support.euro.dell.comPuerto Rico Singapore SingaporeSwitzerland Geneva Sweden Upplands VasbyBracknell Website support.euro.dell.com Business A. Austin, TexasWhat is covered by this limited warranty? Limited Warranty for the U.SWhat is not covered by this limited warranty? Limited Warranties and Return PolicyWhat will Dell do? How long does this limited warranty last?What do I do if I need warranty service? May I transfer the limited warranty? What if I purchased a service contract?How will you fix my product? What do I do if I am not satisfied?Total Satisfaction Return Policy U.S. Only Limited Warranty Terms for CanadaTechnical Support Consumers Total Satisfaction Return Policy Canada Only Third-Party Software and Peripherals Products Dell Software and Peripherals Canada OnlyDell-Branded Peripheral Products Return PolicyExclusions GuaranteeMaking a Claim Limitation and Statutory RightsDell Computer de Mexico SA de CV Binding Arbitration Dell Software License AgreementLimited Warranty General Government Restricted RightsD e D e Index D e
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