Dell J740 owner manual Consumers

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Customer Service

1-800-326-9463

 

 

Government or Education Customers, or Individual

 

Home Consumers who purchased through an

 

Employee Purchase Program:

 

 

 

Technical Support

1-800-387-5757

 

 

Customer Service

1-800-326-9463 (Extension 8221 for Individual

 

Consumers)

 

 

Dell-Branded Memory

1-888-363-5150

 

 

What will Dell do?

During the 90 days of the 90-day limited warranty and the first year of all other limited warranties: During the 90 days of the 90-day limited warranty and the first year of all other limited warranties, we will repair any Dell- branded hardware products returned to us that prove to be defective in materials or workmanship. If we are not able to repair the product, we will replace it with a comparable product that is new or refurbished.

When you contact us, we will issue a Return Material Authorization Number for you to include with your return. You must return the products to us in their original or equivalent packaging, prepay shipping charges, and insure the shipment or accept the risk if the product is lost or damaged in shipment. We will return the repaired or replacement products to you. We will pay to ship the repaired or replaced products to you if you use an address in Canada. Otherwise, we will ship the product to you freight collect.

If we determine that the problem is not covered under this warranty, we will notify you and inform you of service alternatives that are available to you on a fee basis.

NOTE: Before you ship the product(s) to us, make sure to back up the data on the hard drive(s) and any other storage device(s) in the product(s). Remove any confidential, proprietary or personal information, removable media, such as floppy disks, CDs, or PC Cards. We are not responsible for any of your confidential, proprietary or personal information; lost or corrupted data; or damaged or lost removable media.

During the remaining years following the first year of all limited warranties: We will replace any defective part with new or refurbished parts, if we agree that it needs to be replaced. When you contact us, we will require a valid credit card number at the time you request a replacement part, but we will not charge you for the replacement part as long as you return the original part to us within thirty days after we ship the replacement part to you. If we do not receive the original part within thirty days, we will charge to your credit card the then- current standard price for that part.

We will pay to ship the part to you if you use an address in Canada. Otherwise, we will ship the part freight collect. We will also include a prepaid shipping container with each replacement part for your use in returning the replaced part to us.

NOTE: Before you replace parts, make sure to back up the data on the hard drive(s) and any other storage device(s) in the product(s). We are not responsible for lost or corrupted data.

What if I purchased a service contract?

If your service contract is with Dell, service will be provided to you under the terms of the service contract. Please refer to that contract for details on how to obtain service. Dell's service contracts can be found online at www.dell.ca or by calling Customer Care at 1-800-847-4096. If you purchased through us a service contract with one of our third-party service providers, please refer to that contract (mailed to you with your invoice) for details on how to obtain service.

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Contents Look Inside For Order ink cartridges Table on page iv describes each part Understanding your printerUse Accessing your User’s GuideUnited States Government Restricted Rights Page Contents Maintenance Warranty U.S. and Canada Only N t e n t s Le a r n i n g a b o u t y o u r p r i n t e r Setting up the printer Understanding the printer softwarePrint Properties Dell Printer Solution Center appears Dell Printer Solution CenterMaintenance TroubleshootingPrinter Status the tab How ToUnderstanding the paper type sensor I n g t h e p r i n t e r Loading paper Postcards , or photo cards EnvelopesGlossy paper Transparencies Paper Width LengthPrinting Basic printingPrinting photos Printing cards Printing envelopesPrinting banners Printing mirror images and iron-on transfersPrint transparencies Printing postersPrinting on both sides of the paper Sharing printers See more printing projectsSettings → Printers Click File → Properties I n t e n a n c e Replacing an ink cartridge Ordering suppliesAligning the ink cartridges Cleaning the ink cartridge nozzles Tr o u b l e s h o o t i n g Setup troubleshooting General troubleshootingPaper misfeeds or multiple sheets feed Envelopes do not feed properly Document does not printPrinter is not communicating with computer More troubleshooting Error messagesPaper Jam message Printer Cover Open message Cartridge Error messagesInk Low message Out of Paper messageMessage Problem Do this Other error messages Removing and reinstalling the printer softwareOther help sources Re g u l a t o r y n o t i c e s Industry Canada compliance statement European Community EC directives conformity United Kingdom Telecommunications ActNoise emission levels Copyright advisory P e n d i Belgium Brussels Website support.euro.dell.com Contacting DellCanada North York, Ontario Denmark Copenhagen Website support.euro.dell.comFinland Helsinki Website support.euro.dell.com Home and Small Business France Paris Montpellier Website support.euro.dell.comCorporate Germany Langen Website support.euro.dell.comIndia Ireland Cherrywood Website support.euro.dell.comItaly Milan Website support.euro.dell.com Latin America Luxembourg Website support.euro.dell.comMexico Norway Lysaker Website support.euro.dell.com Netherlands Amsterdam Website support.euro.dell.comPortugal Website support.euro.dell.com Poland Warsaw Website support.euro.dell.comPuerto Rico Singapore SingaporeSwitzerland Geneva Sweden Upplands VasbyBracknell Website support.euro.dell.com Business A. Austin, TexasWhat is covered by this limited warranty? Limited Warranty for the U.SWhat is not covered by this limited warranty? Limited Warranties and Return PolicyHow long does this limited warranty last? What do I do if I need warranty service?What will Dell do? May I transfer the limited warranty? What if I purchased a service contract?How will you fix my product? What do I do if I am not satisfied?Total Satisfaction Return Policy U.S. Only Limited Warranty Terms for CanadaTechnical Support Consumers Total Satisfaction Return Policy Canada Only Third-Party Software and Peripherals Products Dell Software and Peripherals Canada OnlyDell-Branded Peripheral Products Return PolicyExclusions GuaranteeMaking a Claim Limitation and Statutory RightsDell Computer de Mexico SA de CV Binding Arbitration Dell Software License AgreementLimited Warranty General Government Restricted RightsD e D e Index D e