Dell 1230c manual Printing quality problems

Page 34

CONDITION

POSSIBLE

SUGGESTED SOLUTIONS

CAUSE

 

 

 

 

 

The printer

The paper source

For many software

selects print

selection in the

applications, the paper

materials from

printer properties

source selection is found

the wrong paper

may be incorrect.

under the Thin Paper tab

source.

 

within the printer properties.

 

Select the correct paper

 

 

 

 

source. See the printer driver

 

 

help screen.

A print job is

The job may be very

Reduce the complexity of the

extremely slow.

complex.

page or try adjusting the print

 

 

quality settings.

Half the page is

The page orientation

Change the page orientation

blank.

setting may be

in your application. See the

 

incorrect.

printer driver help screen.

 

 

 

 

The paper size and

Ensure that the paper size in

 

the paper size

the printer driver settings

 

settings do not

matches the paper in the

 

match.

tray.

 

 

Or, ensure that the paper

 

 

size in the printer driver

 

 

settings matches the paper

 

 

selection in the software

 

 

application settings you use.

The printer

The printer cable is

Disconnect the printer cable

prints, but the

loose or defective.

and reconnect. Try a print job

text is wrong,

 

that you have already printed

garbled, or

 

successfully. If possible,

 

attach the cable and the

incomplete.

 

 

printer to another computer

 

 

 

 

and try a print job that you

 

 

know works. Finally, try a

 

 

new printer cable.

 

 

 

 

The wrong printer

Check the application’s

 

driver was selected.

printer selection menu to

 

 

ensure that your printer is

 

 

selected.

 

 

 

 

The software

Try printing a job from

 

application is

another application.

 

malfunctioning.

 

 

 

 

 

The operating

Exit Windows and reboot the

 

system is

computer. Turn the printer off

 

malfunctioning.

and then back on again.

Pages print, but

The toner cartridge

Redistribute the toner, if

are blank.

is defective or out of

necessary. See

 

toner.

"Redistributing toner" on

 

 

page 26.

 

 

If necessary, replace the

 

 

toner cartridge.

 

 

 

 

The file may have

Check the file to ensure that

 

blank pages.

it does not contain blank

 

 

pages.

 

 

 

 

Some parts, such as

Contact a service

 

the controller or the

representative.

 

board, may be

 

 

defective.

 

 

 

 

CONDITION

POSSIBLE

SUGGESTED SOLUTIONS

CAUSE

 

 

 

 

 

The printer does

Incompatibility

Printing the PDF file as an

not print PDF file

between the PDF

image may solve this

correctly. Some

file and the Acrobat

problem. Turn on Print As

parts of

products.

Image from the Acrobat

graphics, text, or

 

printing options.

illustrations are

 

It will take longer to

missing.

 

print when you print a

 

 

PDF file as an image.

Your printer has

The oil used to

After printing about 100 color

an odd smell

protect the fuser is

pages, there will be no more

during initial

evaporating.

smell. It is a temporary issue.

use.

 

 

The print quality

The resolution of the

Reduce the photo size. If you

of photos is not

photo is very low.

increase the photo size in the

good. Images

 

software application, the

are not clear.

 

resolution will be reduced.

 

 

 

 

 

Before printing,

Using damp paper

This is not a problem. Just

the printer emits

can cause vapor

keep printing.

vapor near the

during printing.

 

output tray.

 

 

 

 

 

Printing quality problems

If the inside of the printer is dirty or paper has been loaded improperly, you may notice a reduction in print quality. See the table below to clear the problem.

 

CONDITION

SUGGESTED SOLUTIONS

 

 

 

 

Light or faded print

If a vertical white streak or faded area appears

 

 

 

on the page:

 

 

 

• The toner supply is low. You may be able

 

 

 

to temporarily extend the toner cartridge

 

 

 

life. See "Replacing the toner cartridge" on

 

 

 

page 27. If this does not improve the print

 

 

 

quality, install a new toner cartridge.

 

 

 

• The paper may not meet paper

 

 

 

specifications; for example, the paper is too

 

 

 

moist or too rough. See "Selecting print

 

 

 

 

 

 

media" on page 17.

 

 

 

• If the entire page is light, the print

 

 

 

resolution setting is too low. Adjust the print

 

 

 

resolution. See the help screen of the

 

 

 

printer driver.

 

 

 

• A combination of faded or smeared defects

 

 

 

may indicate that the toner cartridge needs

 

 

 

cleaning.

 

 

 

• The surface of the LSU part inside the

 

 

 

printer may be dirty. Clean the LSU by

 

 

 

opening and closing the front cover several

 

 

 

times and if the problem still occurs call the

 

 

 

contact a service representative.

 

 

 

 

34 Troubleshooting

Image 34
Contents Color Laser Printer Features of your new laser printer Special FeaturesAbout this USER’S Guide Convention Description ExampleOnline User’s Guide Quick Install GuideFinding More Information Printer Driver HelpSafety information Important Safety Symbols and PrecautionsAWG American Wire Gauge Page Contents Printing quality problems Solving other problemsPrinting problems How to purchaseFront view Rear view IntroductionPrinter Overview This chapter includesControl Panel Overview Status LEDStop button Understanding the Control PanelLEDs Status Toner Colors LED DescriptionFeature Windows Macintosh Printer Driver FeaturesContents Supplied SoftwarePrinting a Demo Setting UP the HardwareGetting started System Requirements10.3 ~ Installing the SoftwareMac OS Mac OS XUsing the save modes Printers Basic SettingsAltitude adjustment Auto continueSelecting and loading print media Selecting Print MediaSpecifications on print media Type Size Dimensions Weighta CapacitybGuidelines for special print media Media Type GuidelinesChanging the Size of the Paper in the Paper Tray Selecting and loading print media Printing on Special Print Materials Adjusting the Output SupportSetting the Paper Size and Type Select Printers and FaxesBasic printing Canceling a Print JOBPrinting a Document Cleaning the outside MaintenanceCleaning Your Printer Cleaning the insidePlug in the power cord and turn the printer on Expected cartridge life Maintaining the CartridgeToner cartridge storage Redistributing tonerReplacing the Toner Cartridge Replacing the Imaging Unit Replacing the Waste Toner Container Maintenance Parts Items Yield AverageTips for Avoiding Paper Jams TroubleshootingClearing Paper Jams Fuser lever Condition Suggested Solutions Solving Other ProblemsPrinting problems Condition Possible Suggested Solutions CausePrinting quality problems White Spots Toner specksDropouts Vertical linesSolid Color or MisformedCharacters Black pagesCommon Macintosh problems Common Windows problemsPrinting. If the message appears in Ready Supplies Ordering supplies and accessoriesHOW to Purchase Type Average Yield Part NumberSpecifications General SpecificationsPrinter Specifications Glossary ADFFDI LED TCP/IP Index LEDPage Software section Contents Sharing the Printer Locally Installing Printer Software Installing Software for Local PrintingCustom Installation Reinstalling Printer Software Select the components you want to reinstall and click NextRemoving Printer Software NextPrinting a Document Select your printer driver from the Name drop-down listPrinting to a file PRN Printer SettingsSelect Printers and Faxes Select your printer driver icon Layout Tab Paper TabGraphics Tab Color ModeType Watermark Extras TabAdvanced Options OverlayAbout Tab Using a Favorite SettingUsing Help Printer TabAdvanced Printing Printing Multiple Pages on One Sheet of Paper N-Up PrintingPrinting Posters Printing BookletsFitting Your Document to a Selected Paper Size Printing on Both Sides of PaperPrinting a Reduced or Enlarged Document NoneCreating a Watermark Using WatermarksUsing an Existing Watermark Editing a WatermarkUsing a Page Overlay Using OverlaysWhat is an Overlay? Creating a New Page OverlayCheck the Share this printer box Setting Up a Host ComputerSetting Up a Client Computer Double-clickPrinters and FaxesPrinter Settings Utility Using the Dell Toner Management SystemPrinter Status Monitor Dell Toner Re-order application Setting Up the Printer Installing SoftwarePrinter driver Printing Changing Printer SettingsPrinting a Document Graphics Printer FeaturesPaper Printing Multiple Pages on One Sheet of Paper Index Windows Watermark create 16 delete 16 edit 16 print REV