Dell 1230c Misformed, Characters, Solid Color or, Black pages, Skew, Loose toner, Curl or wave

Page 36

 

 

CONDITION

SUGGESTED SOLUTIONS

 

 

 

 

Misformed

• If characters are improperly formed and

characters

producing hollow images, the paper stock

 

 

 

may be too slick. Try a different paper. See

 

 

 

"Selecting print media" on page 17.

 

 

 

 

 

 

 

 

 

 

CONDITION

SUGGESTED SOLUTIONS

 

 

 

 

Solid Color or

• The toner cartridge may not be installed

Black pages

properly. Remove the cartridge and reinsert

 

 

 

it.

 

 

A

• The toner cartridge may be defective and

 

 

need replacing. Remove the toner cartridge

 

 

and install a new one. See "Replacing the

 

 

toner cartridge" on page 27.

 

 

• The printer may require repair. Contact a

 

 

service representative.

 

 

 

 

Page skew

AaBbCc

AaBbCc

AaBbCc

AaBbCc

AaBbCc

•Ensure that the paper is loaded properly.

•Check the paper type and quality. See "Selecting print media" on page 17.

•Ensure that the paper or other material is loaded correctly and the guides are not too tight or too loose against the paper stack.

Loose toner

• Clean the inside of the printer. See

 

 

"Cleaning the inside" on page 24.

 

 

•Check the paper type and quality. See

"Selecting print media" on page 17.

• Remove the toner cartridge and install a

new one. See "Replacing the toner

cartridge" on page 27.

• If the problem persists, the printer may

require repair. Contact a service

representative.

Curl or wave

• Ensure that the paper is loaded properly.

 

• Check the paper type and quality. Both high

 

temperature and humidity can cause paper

 

curl. See "Selecting print media" on

 

page 17.

 

• Turn over the stack of paper in the tray. Also

 

try rotating the paper 180° in the tray.

Wrinkles or creases • Ensure that the paper is loaded properly.

•Check the paper type and quality. See "Selecting print media" on page 17.

•Turn over the stack of paper in the tray. Also

try rotating the paper 180° in the tray.

Back of printouts

• Check for leaking toner. Clean the inside of

are dirty

the printer. See "Cleaning the inside" on

 

 

 

page 24.

 

 

 

 

 

 

 

 

Character Voids

Character voids are white areas within parts of

 

 

 

characters that should be solid black:

 

 

A

• If you are using transparencies, try another

 

 

type of transparency. Because of the

 

 

composition of transparencies, some

 

 

character voids are normal.

 

 

• You may be printing on the wrong surface

 

 

of the paper. Remove the paper and turn it

 

 

around.

 

 

 

• The paper may not meet paper

 

 

 

specifications. See "Selecting print

 

 

 

 

 

 

media" on page 17.

 

 

 

 

Horizontal stripes

If horizontally aligned black streaks or smears

 

 

 

appear:

 

 

AaBbCc

• The toner cartridge may be installed

 

 

improperly. Remove the cartridge and

 

 

AaBbCc

reinsert it.

 

 

AaBbCc

• The toner cartridge may be defective.

 

 

AaBbCc

Remove the toner cartridge and install a

 

 

new one. See "Replacing the toner

 

 

AaBbCc

cartridge" on page 27.

 

 

 

• If the problem persists, the printer may

 

 

 

require repair. Contact a service

 

 

 

representative.

 

 

 

 

Curl

If the printed paper is curled or paper does not

 

 

 

feed into the printer:

•Turn over the stack of paper in the tray.

Also try rotating the paper 180° in the tray.

• Change the printer option and try again. Go to printer properties, click Paper tab, and set type to Thin Paper. Refer to the Software section for details.

36 Troubleshooting

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Contents Color Laser Printer Features of your new laser printer Special FeaturesAbout this USER’S Guide Convention Description ExampleQuick Install Guide Finding More InformationOnline User’s Guide Printer Driver HelpSafety information Important Safety Symbols and PrecautionsAWG American Wire Gauge Page Contents Solving other problems Printing problemsPrinting quality problems How to purchaseIntroduction Printer OverviewFront view Rear view This chapter includesControl Panel Overview Status LEDUnderstanding the Control Panel LEDsStop button Status Toner Colors LED DescriptionPrinter Driver Features ContentsFeature Windows Macintosh Supplied SoftwareSetting UP the Hardware Getting startedPrinting a Demo System RequirementsInstalling the Software Mac OS10.3 ~ Mac OS XPrinters Basic Settings Altitude adjustmentUsing the save modes Auto continueSelecting and loading print media Selecting Print MediaSpecifications on print media Type Size Dimensions Weighta CapacitybGuidelines for special print media Media Type GuidelinesChanging the Size of the Paper in the Paper Tray Selecting and loading print media Adjusting the Output Support Setting the Paper Size and TypePrinting on Special Print Materials Select Printers and FaxesCanceling a Print JOB Basic printingPrinting a Document Maintenance Cleaning Your PrinterCleaning the outside Cleaning the insidePlug in the power cord and turn the printer on Maintaining the Cartridge Toner cartridge storageExpected cartridge life Redistributing tonerReplacing the Toner Cartridge Replacing the Imaging Unit Replacing the Waste Toner Container Maintenance Parts Items Yield AverageTroubleshooting Tips for Avoiding Paper JamsClearing Paper Jams Fuser lever Solving Other Problems Printing problemsCondition Suggested Solutions Condition Possible Suggested Solutions CausePrinting quality problems Toner specks DropoutsWhite Spots Vertical linesMisformed CharactersSolid Color or Black pagesCommon Windows problems Common Macintosh problemsPrinting. If the message appears in Ready Ordering supplies and accessories HOW to PurchaseSupplies Type Average Yield Part NumberSpecifications General SpecificationsPrinter Specifications Glossary ADFFDI LED TCP/IP Index LEDPage Software section Contents Sharing the Printer Locally Installing Printer Software Installing Software for Local PrintingCustom Installation Reinstalling Printer Software Select the components you want to reinstall and click NextRemoving Printer Software NextPrinting a Document Select your printer driver from the Name drop-down listPrinter Settings Printing to a file PRNSelect Printers and Faxes Select your printer driver icon Layout Tab Paper TabColor Mode Graphics TabType Extras Tab Advanced OptionsWatermark OverlayUsing a Favorite Setting Using HelpAbout Tab Printer TabAdvanced Printing Printing Multiple Pages on One Sheet of Paper N-Up PrintingPrinting Posters Printing BookletsPrinting on Both Sides of Paper Printing a Reduced or Enlarged DocumentFitting Your Document to a Selected Paper Size NoneUsing Watermarks Using an Existing WatermarkCreating a Watermark Editing a WatermarkUsing Overlays What is an Overlay?Using a Page Overlay Creating a New Page OverlaySetting Up a Host Computer Setting Up a Client ComputerCheck the Share this printer box Double-clickPrinters and FaxesUsing the Dell Toner Management System Printer Settings UtilityPrinter Status Monitor Dell Toner Re-order application Installing Software Setting Up the PrinterPrinter driver Changing Printer Settings PrintingPrinting a Document Printer Features GraphicsPaper Printing Multiple Pages on One Sheet of Paper Index Windows Watermark create 16 delete 16 edit 16 print REV
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