CONDITION |
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An unknown image |
| Your printer is probably being used at an | ||
repetitively appears |
| altitude of 1,000 m (3,281 ft) or above. | ||
on a next few |
| The high altitude may affect the print quality | ||
sheets or loose |
| such as loose toner or light imaging. You can | ||
toner, light print, or |
| set this option through Printer Settings Utility | ||
contamination |
| or Printer tab in printer driver’s properties. See | ||
| "Altitude adjustment" on page 16. | |||
occurs. |
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Common Windows problems | ||||
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CONDITION |
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“File in Use” |
| Exit all software applications. Remove all | ||
message appears |
| software from the StartUp Group, then restart | ||
during installation. |
| Windows. Reinstall the printer driver. | ||
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“General Protection |
| Close all other applications, reboot Windows | ||
Fault”, “Exception |
| and try printing again. | ||
OE”, “Spool32”, or |
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“Illegal Operation” |
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messages appear. |
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“Fail To Print”, “A |
| These messages may appear during printing. | ||
printer timeout error |
| Just keep waiting until the printer finishes | ||
occurred.” messages |
| printing. If the message appears in Ready | ||
appear. |
| mode or after printing has been completed, | ||
| check the connection and/or whether an error | |||
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Refer to the Microsoft Windows documentation that came with your computer for further information on Windows error messages.
Common Macintosh problems
CONDITION | SUGGESTED SOLUTIONS | |
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The printer does not | Incompatibility between the PDF file and | |
print PDF file correctly. | the Acrobat products: | |
Some parts of graphics, | Printing the PDF file as an image may | |
text, or illustrations are | solve this problem. Turn on Print As | |
missing. | Image from the Acrobat printing options. | |
| It will take longer to print when | |
| you print a PDF file as an image. | |
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The document has | Update your Mac OS to OS 10.3.3. or | |
printed, but the print job | higher. | |
has not disappeared |
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from the spooler in Mac |
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OS 10.3.2. |
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Some letters are not | This problem is caused because Mac OS | |
displayed normally | cannot create the font during the Cover | |
during the Cover page | page printing. English alphabet and | |
printing. | numbers are displayed normally at the | |
Cover page. | ||
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Refer to Mac OS User’s Guide that came with your computer for | ||
further information on Mac OS error messages.