Dell R515 owner manual Diagnostic Indicator Codes Causes Corrective Action

Page 26

Table 1-1. Diagnostic Indicator Codes (continued)

Code

Causes

Corrective Action

 

 

 

 

Hard drive failure.

Ensure that the diskette drive and

 

 

hard drive are properly connected.

 

 

See "Hard Drives" on page 87 for

 

 

information on the drives

 

 

installed in your system.

 

Possible USB failure.

See "Troubleshooting a USB

 

 

Device" on page 158.

 

No memory modules

See "Troubleshooting System

 

detected.

Memory" on page 165.

 

System board failure.

See "Getting Help" on page 187.

 

Memory configuration

See "Troubleshooting System

 

error.

Memory" on page 165.

 

Possible system board

See "Getting Help" on page 187.

 

resource and/or system

 

 

board hardware failure.

 

 

Possible system resource

See "Contacting Dell" on

 

configuration error.

page 187.

 

Other failure.

Ensure that the optical drive,

 

 

and hard drives are properly

 

 

connected. See "Troubleshooting

 

 

Your System" on page 157 for the

 

 

appropriate drive installed in your

 

 

system. If the problem persists,

 

 

see "Getting Help" on page 187.

 

 

 

26

About Your System

Image 26
Contents Dell PowerEdge R515 Systems August Contents Other Information You May Need Choosing the System Boot ModeEntering the Uefi Boot Manager Opening and Closing the System IDRAC6 Configuration UtilityEmbedded System Management Removing a Hard Drive From a IDRAC6 Express Card Optional Control Panel Assembly-LEDIntegrated Storage Controller Card IDRAC6 Enterprise Card Optional148 140143 152When to Use the Embedded System Diagnostics Troubleshooting Expansion Cards 172Embedded System Diagnostics Features Running the Embedded System Diagnostics182 Disabling a Forgotten Password 184181 187Accessing System Features During Startup Keystroke DescriptionFront-Panel Features and Indicators AC power and an error has been Indicator, Button Icon Description Or Connector Image, depending on the amount LCD Panel Features Optional LCD Panel Features Buttons DescriptionHome Screen Buttons DescriptionOption Description Setup MenuView Menu OptionDescriptionHard-Drive Indicator Patterns Hard-Drive IndicatorsBack-Panel Features and Indicators Drive-Status Indicator Pattern ConditionIndicator, Button, or Icon Description Connector Indicator, Button, or Icon Description Connector Indicator Indicator Code Guidelines for Connecting Optional External DevicesNIC Indicator Codes Power Indicator Codes Power Supply Status IndicatorDiagnostic Lights Optional Diagnostic Indicator Codes Causes Corrective ActionDiagnostic Indicator Codes Causes Corrective Action LCD Status Messages Optional Code Text Causes Corrective ActionsAmbient temperature has See Troubleshooting VTT voltage regulator See Troubleshooting Getting Started Guide System Bios has Specified power supplys Check the AC power Reported a PCI parity IDRAC6 Express Memory configured See Troubleshooting Programmable interval Remove AC power to Bios Post memory test See Troubleshooting Spared the memory Solving Problems Described by LCD Status Messages Removing LCD Status MessagesSystem Messages Message Causes Corrective ActionsMemory configuration Ensure that the memory System is in manufacturing Reboot to take the system Mismatched processors have Ensure that all processors Invalid memory Ensure that the memory Overcurrent detected at See Getting Help on Memtest lane Incorrect configuration Check the hard drive There is no device connected Information only Match in rank Count x,x Following DIMMs should Match in size Memory module without a Replace the memory Integrated Dell Remote Unsupported Processors, memory Were just upgraded Write fault Write fault on selected drive Diagnostics Messages Alert MessagesOther Information You May Need Using the System Setup Program and Uefi Boot Manager Choosing the System Boot ModeUsing the System Setup Program Navigation Keys Entering the System Setup ProgramResponding to Error Messages Keys ActionSystem Setup Options Main ScreenPCI IRQ Memory Settings Screen Processor Settings ScreenSata Settings Screen Optional C1EEmulation Type fields Boot Settings ScreenNot installed in the same boot mode All Ports On default Integrated Devices ScreenPCI IRQ Assignments Screen Serial Communication ScreenVT100/VT220 default VT100/VT220 or Ansi Embedded Server Management ScreenPower Management Screen System Security ScreenMore information TPM keys prior to enabling this optionDo so by qualified support personnel or by Diagnostic screenExit Screen Entering the Uefi Boot Manager Using the Uefi Boot Manager Navigation KeysUefi Boot Manager Screen Uefi Boot Settings ScreenAssigning a System Password System and Setup Password FeaturesUsing the System Password System Utilities ScreenVerify that Password Status is Unlocked Using Your System Password to Secure Your SystemDisabling the System Password Changing an Existing System PasswordOperating With a Setup Password Enabled Using the Setup PasswordAssigning a Setup Password Deleting or Changing an Existing Setup Password Embedded System ManagementBaseboard Management Controller Configuration Entering the BMC Setup ModuleIDRAC6 Configuration Utility Entering the iDRAC6 Configuration UtilityRecommended Tools Inside the SystemInside the System Eight-Hard-Drive System Inside the System Twelve-Hard-Drive System Front Bezel Optional Removing the Front BezelOpening the System Installing the Front BezelOpening and Closing the System System cover latch Closing the System Cooling Shroud Removing the Cooling ShroudRemoving a Hard-Drive Blank Installing the Cooling ShroudHard Drives Installing a Hard-Drive Blank Removing a Hard DriveInstalling a Hard Drive Removing and Installing a Hard DriveInstalling a Hard Drive Into a Drive Carrier Removing a Hard Drive From a Hard-Drive CarrierRemoving an Internal Hard-Drive Bay Installing a Hard Drive Into a Hard-Drive CarrierInternal Hard Drives Came with the product10. Removing and Installing an Internal Hard-Drive Bay Installing an Internal Hard-Drive Bay Installing a Hard Drive Into a Hard-Drive Bay Optical Drive Optional Removing an Optical DriveInstalling an Optical Drive 12. Removing and Installing the Optical DriveCooling Fans Removing a Cooling Fan 13. Removing and Installing a Fan Eight-Hard-Drive System 14. Removing and Installing a Fan Twelve-Hard-Drive System 100Installing a Cooling Fan 101102 Power SuppliesRemoving a Power Supply Installing a Power Supply 103System Memory Removing the Power Supply BlankInstalling the Power Supply Blank 104General Memory Module Installation Guidelines 105106 Optimizer Independent Channel ModeMode-Specific Guidelines Size Physical Available Memory 107Single Processor Dual Processor Module Single Processor Dual Processor MemoryInstalling Memory Modules 10816. Removing and Installing a Memory Module 109Removing Memory Modules 110111 Expansion Card Installation GuidelinesExpansion Cards and Expansion-Card Risers 112 Perc H800 HpccInstalling an Expansion Card 11317. Removing and Installing an Expansion Card 114Removing an Expansion Card 115Removing an Expansion-Card Riser 11618. Removing and Installing an Expansion-Card Riser 117Installing an Expansion-Card Riser 118119 Integrated Storage Controller CardRemoving the Storage Controller Card 19. Removing and Installing the Storage Controller Card 120Installing the Storage Controller Card 121122 Installing an iDRAC6 Express CardIDRAC6 Express Card Optional Removing an iDRAC6 Express Card 123124 Installing an iDRAC6 Enterprise CardIDRAC6 Enterprise Card Optional 21. Removing and Installing an iDRAC6 Enterprise Card 125Removing an iDRAC6 Enterprise Card 126Internal USB Memory Key Installing a VFlash Media CardVFlash Media Optional Removing a VFlash Media Card128 ProcessorsRemoving a Processor 129 23. Removing and Installing the Heat Sink 13024. Removing and Installing a Processor 131Installing a Processor 132133 System BatteryReplacing the System Battery 25. Replacing the System Battery 134135 136 RAID Battery OptionalRemoving the RAID Battery Removing the Control-PanelModule-LED Control Panel Assembly-LEDInstalling the RAID Battery 13727. Removing and Installing the Control Panel-LED 138Installing the Control-Panel Module-LED 139140 Control Panel Assembly-LCD OptionalRemoving the Control Panel Display Module 141 Installing the Control Panel Display ModuleRemoving the Control Panel Assembly 28. Removing and Installing the Control Panel-LCD 142Removing the SAS Backplane Installing the Control Panel AssemblySAS Backplane 143144 145 146 Installing the SAS Backplane 147148 Power Distribution BoardRemoving the Power Distribution Board 149 150 Replacing the Power Distribution Board 151152 System BoardRemoving the System Board 33. Removing and Installing the System Board 153Installing the System Board 154155 156 Troubleshooting External Connections 157158 Troubleshooting the Video SubsystemTroubleshooting a USB Device 159 Troubleshooting a Serial I/O DeviceTroubleshooting a NIC Troubleshooting a Wet System 160161 162 Troubleshooting a Damaged SystemTroubleshooting the System Battery 163 Troubleshooting Power SuppliesTroubleshooting System Cooling Problems Troubleshooting a Fan 164Troubleshooting System Memory 165166 Troubleshooting an Internal USB Key 167Troubleshooting an Optical Drive 168Troubleshooting a Hard Drive 169Troubleshooting an Internal Hard Drive 170Troubleshooting a Storage Controller 171Troubleshooting Expansion Cards 172173 Troubleshooting Processors 174175 176 177 Using Online DiagnosticsEmbedded System Diagnostics Features 178 When to Use the Embedded System DiagnosticsRunning the Embedded System Diagnostics Selecting Devices for Testing Embedded System Diagnostics Testing OptionsUsing the Custom Test Options Selecting Diagnostics OptionsViewing Information and Results 180181 System Board Jumper Settings DescriptionSystem Board Jumpers System Board Connectors 182System Board Connectors Description 183Disabling a Forgotten Password 184185 186 Contacting Dell 187188 Index 189190 Post 191192 USB 193194
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