Dell R515 owner manual System Messages, Message Causes Corrective Actions

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Any of these actions will remove fault messages, and return the status indicators and LCD colors to the normal state. Messages will reappear under the following conditions:

The sensor returns to a normal state but fails again, resulting in a new SEL entry.

The system is reset and new error events are detected.

A failure is recorded from another source that maps to the same display entry.

System Messages

System messages appear on the screen to notify you of a possible problem with the system.

NOTE: If you receive a system message not listed in the table, check the documentation for the application that is running or the operating system's documentation for an explanation of the message and recommended action.

Message

Causes

Corrective Actions

 

 

 

Alert! iDRAC6 not

The optional iDRAC6 is not

Wait for the system

responding.

responding to BIOS

to reboot.

Rebooting.

communication either

 

 

because it is not functioning

 

 

properly or has not

 

 

completed initialization.

 

 

The system reboots.

 

Alert! iDRAC6 not responding. Power required may exceed PSU wattage.

Alert! Continuing system boot accepts the risk that system may power down without warning.

The optional iDRAC6 has hung.

The optional iDRAC6 was remotely reset while system was booting.

After AC recovery, the optional iDRAC6 takes longer than normal to boot.

Remove AC power to the system for 10 seconds and restart the system.

40

About Your System

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Contents Dell PowerEdge R515 Systems August Contents Entering the Uefi Boot Manager Choosing the System Boot ModeOther Information You May Need Embedded System Management IDRAC6 Configuration UtilityOpening and Closing the System Removing a Hard Drive From a Control Panel Assembly-LED Integrated Storage Controller CardIDRAC6 Express Card Optional IDRAC6 Enterprise Card Optional140 143148 152Troubleshooting Expansion Cards 172 Embedded System Diagnostics FeaturesWhen to Use the Embedded System Diagnostics Running the Embedded System DiagnosticsDisabling a Forgotten Password 184 181182 187Accessing System Features During Startup Keystroke DescriptionFront-Panel Features and Indicators AC power and an error has been Indicator, Button Icon Description Or Connector Image, depending on the amount LCD Panel Features Optional LCD Panel Features Buttons DescriptionHome Screen Buttons DescriptionSetup Menu View MenuOption Description OptionDescriptionHard-Drive Indicator Patterns Hard-Drive IndicatorsBack-Panel Features and Indicators Drive-Status Indicator Pattern ConditionIndicator, Button, or Icon Description Connector Indicator, Button, or Icon Description Connector NIC Indicator Codes Guidelines for Connecting Optional External DevicesIndicator Indicator Code Power Indicator Codes Power Supply Status IndicatorDiagnostic Lights Optional Diagnostic Indicator Codes Causes Corrective ActionDiagnostic Indicator Codes Causes Corrective Action LCD Status Messages Optional Code Text Causes Corrective ActionsAmbient temperature has See Troubleshooting VTT voltage regulator See Troubleshooting Getting Started Guide System Bios has Specified power supplys Check the AC power Reported a PCI parity IDRAC6 Express Memory configured See Troubleshooting Programmable interval Remove AC power to Bios Post memory test See Troubleshooting Spared the memory Solving Problems Described by LCD Status Messages Removing LCD Status MessagesSystem Messages Message Causes Corrective ActionsMemory configuration Ensure that the memory System is in manufacturing Reboot to take the system Mismatched processors have Ensure that all processors Invalid memory Ensure that the memory Overcurrent detected at See Getting Help on Memtest lane Incorrect configuration Check the hard drive There is no device connected Information only Match in rank Count x,x Following DIMMs should Match in size Memory module without a Replace the memory Integrated Dell Remote Unsupported Processors, memory Were just upgraded Write fault Write fault on selected drive Diagnostics Messages Alert MessagesOther Information You May Need Using the System Setup Program and Uefi Boot Manager Choosing the System Boot ModeEntering the System Setup Program Responding to Error MessagesUsing the System Setup Program Navigation Keys Keys ActionSystem Setup Options Main ScreenPCI IRQ Memory Settings Screen Processor Settings ScreenSata Settings Screen Optional C1ENot installed in the same boot mode Boot Settings ScreenEmulation Type fields All Ports On default Integrated Devices ScreenPCI IRQ Assignments Screen Serial Communication ScreenVT100/VT220 default VT100/VT220 or Ansi Embedded Server Management ScreenPower Management Screen System Security ScreenMore information TPM keys prior to enabling this optionExit Screen Diagnostic screenDo so by qualified support personnel or by Entering the Uefi Boot Manager Using the Uefi Boot Manager Navigation KeysUefi Boot Manager Screen Uefi Boot Settings ScreenSystem and Setup Password Features Using the System PasswordAssigning a System Password System Utilities ScreenVerify that Password Status is Unlocked Using Your System Password to Secure Your SystemDisabling the System Password Changing an Existing System PasswordAssigning a Setup Password Using the Setup PasswordOperating With a Setup Password Enabled Deleting or Changing an Existing Setup Password Embedded System ManagementBaseboard Management Controller Configuration Entering the BMC Setup ModuleIDRAC6 Configuration Utility Entering the iDRAC6 Configuration UtilityRecommended Tools Inside the SystemInside the System Eight-Hard-Drive System Inside the System Twelve-Hard-Drive System Front Bezel Optional Removing the Front BezelOpening and Closing the System Installing the Front BezelOpening the System System cover latch Closing the System Cooling Shroud Removing the Cooling ShroudHard Drives Installing the Cooling ShroudRemoving a Hard-Drive Blank Installing a Hard-Drive Blank Removing a Hard DriveInstalling a Hard Drive Removing and Installing a Hard DriveInstalling a Hard Drive Into a Drive Carrier Removing a Hard Drive From a Hard-Drive CarrierInstalling a Hard Drive Into a Hard-Drive Carrier Internal Hard DrivesRemoving an Internal Hard-Drive Bay Came with the product10. Removing and Installing an Internal Hard-Drive Bay Installing an Internal Hard-Drive Bay Installing a Hard Drive Into a Hard-Drive Bay Optical Drive Optional Removing an Optical DriveInstalling an Optical Drive 12. Removing and Installing the Optical DriveCooling Fans Removing a Cooling Fan 13. Removing and Installing a Fan Eight-Hard-Drive System 14. Removing and Installing a Fan Twelve-Hard-Drive System 100Installing a Cooling Fan 101Removing a Power Supply Power Supplies102 Installing a Power Supply 103Removing the Power Supply Blank Installing the Power Supply BlankSystem Memory 104General Memory Module Installation Guidelines 105Mode-Specific Guidelines Optimizer Independent Channel Mode106 107 Single Processor Dual Processor ModuleSize Physical Available Memory Single Processor Dual Processor MemoryInstalling Memory Modules 10816. Removing and Installing a Memory Module 109Removing Memory Modules 110Expansion Cards and Expansion-Card Risers Expansion Card Installation Guidelines111 112 Perc H800 HpccInstalling an Expansion Card 11317. Removing and Installing an Expansion Card 114Removing an Expansion Card 115Removing an Expansion-Card Riser 11618. Removing and Installing an Expansion-Card Riser 117Installing an Expansion-Card Riser 118Removing the Storage Controller Card Integrated Storage Controller Card119 19. Removing and Installing the Storage Controller Card 120Installing the Storage Controller Card 121IDRAC6 Express Card Optional Installing an iDRAC6 Express Card122 Removing an iDRAC6 Express Card 123IDRAC6 Enterprise Card Optional Installing an iDRAC6 Enterprise Card124 21. Removing and Installing an iDRAC6 Enterprise Card 125Removing an iDRAC6 Enterprise Card 126Installing a VFlash Media Card VFlash Media OptionalInternal USB Memory Key Removing a VFlash Media CardRemoving a Processor Processors128 129 23. Removing and Installing the Heat Sink 13024. Removing and Installing a Processor 131Installing a Processor 132Replacing the System Battery System Battery133 25. Replacing the System Battery 134135 Removing the RAID Battery RAID Battery Optional136 Control Panel Assembly-LED Installing the RAID BatteryRemoving the Control-PanelModule-LED 13727. Removing and Installing the Control Panel-LED 138Installing the Control-Panel Module-LED 139Removing the Control Panel Display Module Control Panel Assembly-LCD Optional140 Removing the Control Panel Assembly Installing the Control Panel Display Module141 28. Removing and Installing the Control Panel-LCD 142Installing the Control Panel Assembly SAS BackplaneRemoving the SAS Backplane 143144 145 146 Installing the SAS Backplane 147Removing the Power Distribution Board Power Distribution Board148 149 150 Replacing the Power Distribution Board 151Removing the System Board System Board152 33. Removing and Installing the System Board 153Installing the System Board 154155 156 Troubleshooting External Connections 157Troubleshooting a USB Device Troubleshooting the Video Subsystem158 Troubleshooting a NIC Troubleshooting a Serial I/O Device159 Troubleshooting a Wet System 160161 Troubleshooting the System Battery Troubleshooting a Damaged System162 Troubleshooting System Cooling Problems Troubleshooting Power Supplies163 Troubleshooting a Fan 164Troubleshooting System Memory 165166 Troubleshooting an Internal USB Key 167Troubleshooting an Optical Drive 168Troubleshooting a Hard Drive 169Troubleshooting an Internal Hard Drive 170Troubleshooting a Storage Controller 171Troubleshooting Expansion Cards 172173 Troubleshooting Processors 174175 176 Embedded System Diagnostics Features Using Online Diagnostics177 Running the Embedded System Diagnostics When to Use the Embedded System Diagnostics178 Embedded System Diagnostics Testing Options Using the Custom Test OptionsSelecting Devices for Testing Selecting Diagnostics OptionsViewing Information and Results 180System Board Jumpers System Board Jumper Settings Description181 System Board Connectors 182System Board Connectors Description 183Disabling a Forgotten Password 184185 186 Contacting Dell 187188 Index 189190 Post 191192 USB 193194
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