Dell X001C specifications Troubleshooting

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H A R D - D I S K D R I V E C O N T R O L L E R F A I L U R E 0 — The hard drive does not respond

to commands from the computer. Shut down the computer, remove the hard drive (see your Service Manual at support.dell.com), and boot the computer from a CD. Then, shut down the computer, reinstall the hard drive, and restart the computer. If the problem persists, try another drive. Run the Hard Disk Drive tests in the Dell Diagnostics (see "Dell Diagnostics" on page 42).

H A R D - D I S K D R I V E F A I L U R E The hard drive does not respond to commands from the computer. Shut down the computer, remove the hard drive (see your Service Manual at support.dell.com), and boot the computer from a CD.

Then, shut down the computer, reinstall the hard drive, and restart the computer. If the problem persists, try another drive. Run the Hard Disk Drive tests in the Dell Diagnostics (see "Dell Diagnostics" on page 42).

H A R D - D I S K D R I V E R E A D F A I L U R E The hard drive may be defective. Shut down the computer, remove the hard drive (see your Service Manual at support.dell.com), and boot the computer from a CD. Then, shut down the computer, reinstall the hard drive, and restart the computer. If the problem persists, try another drive. Run the Hard Disk Drive tests in the Dell Diagnostics (see "Dell Diagnostics" on page 42).

I N S E R T B O O T A B L E M E D I A The operating system is trying to boot to nonbootable media, such as a floppy disk or CD. Insert bootable media.

I N V A L I D C O N F I G U R A T I O N I N F O R M A T I O N - P L E A S E R U N S YS T E M S E T U P

P R O G R A M The system configuration information does not match the hardware configuration. The message is most likely to occur after a memory module is installed. Correct the appropriate options in the system setup program. See your Service Manual at support.dell.com for more information.

K E Y B O A R D C L O C K L I N E F A I L U R E For external keyboards, check the cable connection. Run the Keyboard Controller test in the Dell Diagnostics (see "Dell Diagnostics" on page 42).

K E Y B O A R D C O N T R O L L E R F A I L U R E For external keyboards, check the cable connection. Restart the computer, and avoid touching the keyboard or the mouse during the boot routine. Run the Keyboard Controller test in the Dell Diagnostics (see "Dell Diagnostics" on page 42).

K E Y B O A R D D A T A L I N E F A I L U R E For external keyboards, check the cable connection. Run the Keyboard Controller test in the Dell Diagnostics (see "Dell Diagnostics" on page 42).

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Contents Dell Precision M4400 Setup and Quick Reference Guide Macrovision Product Notice Contents Lockups and Software Problems Dell Technical Update Service Troubleshooting Software and HardwareTechnical Support and Customer Service Automated Order-Status ServiceReturning Items for Warranty Repair or Credit Contents Front View About Your ComputerPower button Keyboard Volume control buttonsUSB connectors Audio line-out AC adapter connector Air vents Video connector USB connector ESATA/USB connectorDocking alignment mark Battery Back ViewBattery Removal Wireless switch icon Dell Wi-Fi Catcher Network Locator icon Wireless Switch and Dell Wi-Fi Catcher Network LocatorAbout Your Computer Quick Setup Setting Up Your ComputerSetting Up Your Computer Setting Up Your Computer Laptop with wireless connection Setting Up Your Computer Internet service Cable or DSL modem Wireless routerSetting Up Your Internet Connection Connecting to the InternetMicrosoft Windows XP Operating System Transferring Information to a New ComputerSetting Up Your Computer Setting Up Your Computer Setting Up Your Computer Microsoft Windows Vista Setting Up Your Computer Specifications Memory Ports and ConnectorsWI-MAX CommunicationsAudio VideoKeyboard Wuxga Ccfl /RGBLEDTouch Pad AC Adapter Environmental PhysicalGrms Specifications Power Lights TroubleshootingPower light behavior Indication TroubleshootingCode Description Suggested Remedy Repetitive Beep CodesManual at support.dell.com Code Description Error MessagesSupport.dell.com At support.dell.comT a Error The hard drive cannot read the data Troubleshooting Troubleshooting Windows XP System Messages Troubleshooting Dell Diagnostics Troubleshooting Software and Hardware ProblemsInsert the Drivers and Utilities media Power Problems Troubleshooting TipsTroubleshooting Lockups and Software Problems Memory ProblemsD T H E P R O G R a M Dell Technical Update Service Icon on the taskbar or from Dell Support UtilityTroubleshooting Reinstalling Software Reinstalling SoftwareDrivers Identifying DriversReinstalling Drivers and Utilities Reinstalling Software Restoring Your Operating System Using Microsoft Windows System RestoreStarting System Restore Using Dell Factory Image Restore Before you Begin Using the Dell Operating System MediaReinstalling Software Obtaining Assistance Getting HelpGetting Help DellConnect Online Services Technical Support and Customer ServiceAutoTech Service Problems With Your OrderAutomated Order-Status Service Getting Help Before You Call Diagnostics Checklist Contacting Dell Getting Help Finding Information How to remove and replace parts Safety instructionsHow to configure system settings Using and maintaining devicesIndex IndexReinstalling, 67 System Restore Index Setting up Internet connection, 16 System Restore