Dell X001C specifications Technical Support and Customer Service, DellConnect Online Services

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NOTE: Some of the following services are not always available in all locations outside the continental U.S. Call your local Dell representative for information on availability.

Technical Support and Customer Service

Dell's support service is available to answer your questions about Dell™ hardware. Our support staff uses computer-based diagnostics to provide fast, accurate answers.

To contact Dell's support service, see "Before You Call" on page 63, and then see the contact information for your region or go to support.dell.com.

DellConnect™

DellConnect is a simple online access tool that allows a Dell service and support associate to access your computer through a broadband connection, diagnose your problem and repair it all under your supervision. For more information, go to support.dell.com and click DellConnect.

Online Services

You can learn about Dell products and services on the following websites:

www.dell.com

www.dell.com/ap (Asian/Pacific countries only)

www.dell.com/jp (Japan only)

www.euro.dell.com (Europe only)

www.dell.com/la (Latin American and Caribbean countries)

www.dell.ca (Canada only)

You can access Dell Support through the following websites and e-mail addresses:

Dell Support websites support.dell.com support.jp.dell.com (Japan only) support.euro.dell.com (Europe only)

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Getting Help

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Contents Dell Precision M4400 Setup and Quick Reference Guide Macrovision Product Notice Contents Troubleshooting Software and Hardware Lockups and Software Problems Dell Technical Update ServiceTechnical Support and Customer Service Automated Order-Status ServiceReturning Items for Warranty Repair or Credit Contents About Your Computer Front ViewKeyboard Volume control buttons Power buttonUSB connectors Audio line-out Air vents Video connector USB connector ESATA/USB connector AC adapter connectorDocking alignment mark Battery Back ViewBattery Removal Wireless Switch and Dell Wi-Fi Catcher Network Locator Wireless switch icon Dell Wi-Fi Catcher Network Locator iconAbout Your Computer Setting Up Your Computer Quick SetupSetting Up Your Computer Setting Up Your Computer Internet service Cable or DSL modem Wireless router Laptop with wireless connection Setting Up Your ComputerConnecting to the Internet Setting Up Your Internet ConnectionTransferring Information to a New Computer Microsoft Windows XP Operating SystemSetting Up Your Computer Setting Up Your Computer Setting Up Your Computer Microsoft Windows Vista Setting Up Your Computer Specifications Ports and Connectors MemoryCommunications WI-MAXVideo AudioWuxga Ccfl /RGBLED KeyboardTouch Pad AC Adapter Physical EnvironmentalGrms Specifications Troubleshooting Power LightsPower light behavior Indication TroubleshootingBeep Codes Code Description Suggested Remedy RepetitiveManual at support.dell.com Error Messages Code DescriptionSupport.dell.com At support.dell.comT a Error The hard drive cannot read the data Troubleshooting Troubleshooting Windows XP System Messages Troubleshooting Troubleshooting Software and Hardware Problems Dell DiagnosticsInsert the Drivers and Utilities media Troubleshooting Tips Power ProblemsTroubleshooting Memory Problems Lockups and Software ProblemsD T H E P R O G R a M Dell Technical Update Service Dell Support Utility Icon on the taskbar or fromTroubleshooting Reinstalling Software Reinstalling SoftwareDrivers Identifying DriversReinstalling Drivers and Utilities Reinstalling Software Using Microsoft Windows System Restore Restoring Your Operating SystemStarting System Restore Using Dell Factory Image Restore Using the Dell Operating System Media Before you BeginReinstalling Software Getting Help Obtaining AssistanceGetting Help Technical Support and Customer Service DellConnect Online ServicesProblems With Your Order AutoTech ServiceAutomated Order-Status Service Getting Help Before You Call Diagnostics Checklist Contacting Dell Getting Help Finding Information Safety instructions How to remove and replace partsHow to configure system settings Using and maintaining devicesIndex IndexReinstalling, 67 System Restore Index Setting up Internet connection, 16 System Restore