Dell X001C specifications Reinstalling Drivers and Utilities

Page 52

Reinstalling Drivers and Utilities

NOTICE: The Dell Support website at support.dell.com and your Drivers and Utilities media provide approved drivers for Dell™ computers. If you install drivers obtained from other sources, your computer might not work correctly.

Returning to a Previous Device Driver Version

Windows XP:

1Click Start→ My Computer→ Properties→ Hardware→ Device Manager.

2Right-click the device for which the new driver was installed and click Properties.

3Click the Drivers tab→ Roll Back Driver.

Windows Vista:

1Click the Windows Vista Start button , and right-click Computer.

2Click Properties→ Device Manager.

NOTE: The User Account Control window may appear. If you are an administrator on the computer, click Continue; otherwise, contact your administrator to enter the Device Manager.

3Right-click the device for which the new driver was installed and click Properties.

4Click the Drivers tab→ Roll Back Driver.

If Device Driver Rollback does not resolve the problem, then use System Restore (see "Restoring Your Operating System" on page 54) to return your computer to the operating state that existed before you installed the new driver.

Using the Drivers and Utilities Media

If using Device Driver Rollback or System Restore (see "Restoring Your Operating System" on page 54) does not resolve the problem, reinstall the driver from your Drivers and Utilities media.

1With the Windows desktop displayed, insert your Drivers and Utilities media.

If this is your first time to use the Drivers and Utilities media, go to step 2. If not, go to step 5.

52

Reinstalling Software

Image 52

Contents Dell Precision M4400 Setup and Quick Reference Guide Macrovision Product Notice Contents Troubleshooting Software and Hardware Lockups and Software Problems Dell Technical Update ServiceTechnical Support and Customer Service Automated Order-Status ServiceReturning Items for Warranty Repair or Credit Contents About Your Computer Front ViewPower button Keyboard Volume control buttonsUSB connectors Audio line-out Air vents Video connector USB connector ESATA/USB connector AC adapter connectorDocking alignment mark Battery Back ViewBattery Removal Wireless Switch and Dell Wi-Fi Catcher Network Locator Wireless switch icon Dell Wi-Fi Catcher Network Locator iconAbout Your Computer Quick Setup Setting Up Your ComputerSetting Up Your Computer Setting Up Your Computer Internet service Cable or DSL modem Wireless router Laptop with wireless connection Setting Up Your ComputerConnecting to the Internet Setting Up Your Internet ConnectionTransferring Information to a New Computer Microsoft Windows XP Operating SystemSetting Up Your Computer Setting Up Your Computer Setting Up Your Computer Microsoft Windows Vista Setting Up Your Computer Specifications Ports and Connectors MemoryCommunications WI-MAXVideo AudioWuxga Ccfl /RGBLED KeyboardTouch Pad AC Adapter Physical EnvironmentalGrms Specifications Troubleshooting Power LightsPower light behavior Indication TroubleshootingCode Description Suggested Remedy Repetitive Beep CodesManual at support.dell.com Error Messages Code DescriptionSupport.dell.com At support.dell.comT a Error The hard drive cannot read the data Troubleshooting Troubleshooting Windows XP System Messages Troubleshooting Troubleshooting Software and Hardware Problems Dell DiagnosticsInsert the Drivers and Utilities media Troubleshooting Tips Power ProblemsTroubleshooting Memory Problems Lockups and Software ProblemsD T H E P R O G R a M Dell Technical Update Service Dell Support Utility Icon on the taskbar or fromTroubleshooting Reinstalling Software Reinstalling SoftwareDrivers Identifying DriversReinstalling Drivers and Utilities Reinstalling Software Using Microsoft Windows System Restore Restoring Your Operating SystemStarting System Restore Using Dell Factory Image Restore Using the Dell Operating System Media Before you BeginReinstalling Software Obtaining Assistance Getting HelpGetting Help Technical Support and Customer Service DellConnect Online ServicesAutoTech Service Problems With Your OrderAutomated Order-Status Service Getting Help Before You Call Diagnostics Checklist Contacting Dell Getting Help Finding Information Safety instructions How to remove and replace partsHow to configure system settings Using and maintaining devicesIndex IndexReinstalling, 67 System Restore Index Setting up Internet connection, 16 System Restore